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The Rucksack Caratel

Photo gallery for The Rucksack Caratel

Primary image
Outdoor pool
Outdoor pool
Outdoor pool
In-room safe, desk, iron/ironing board, free WiFi

Overview of The Rucksack Caratel

The Rucksack Caratel

3.0 star property

4.2/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Laundry
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Map
107, Jalan Banda Kaba, Malacca City, 75000

Explore the area

  • Popular LocationA Famosa7 min walk
  • Popular LocationJonker Street Night Market11 min walk
  • Popular LocationDataran Pahlawan Melaka Megamall12 min walk
  • AirportMalacca (MKZ-Batu Berendam)19 min drive

Choose dates to view prices

About this area

Malacca City

Located in Malacca City, The Rucksack Caratel is in the city center. Malacca Sultanate Palace Museum and Chen Ho's Cultural Museum are cultural highlights, and some of the area's landmarks include A Famosa and St Paul's Church. Maritime Museum Muzium Samudera and Malacca Zoo are also worth visiting. Spend some time exploring the area's activities, including outlet shopping. Guests appreciate the hotel's quiet location.

What's nearby

  • Malacca Sultanate Palace Museum - 6 min walk
  • A Famosa - 7 min walk
  • Church of St. Francis Xavier - 8 min walk
  • Jonker Street Night Market - 11 min walk
  • Dataran Pahlawan Melaka Megamall - 12 min walk

About this property

The Rucksack Caratel

3-star Malacca City hotel in Bandar Hilir, walk to A Famosa
An outdoor pool, a snack bar/deli, and coffee/tea in a common area are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, laundry facilities, and a library are onsite. All 26 rooms offer free WiFi, coffee makers, and flat-screen TVs with satellite channels. Free bottled water, hair dryers, and safes are among the other amenities that guests will find.
The Rucksack Caratel offers 26 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions come with satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Coffee/tea in common area(s)

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Elevator
  • Library

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English
  • Malay

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Iron/ironing board
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 6:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from May 19 2022 to June 12 2022 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for MYR 85.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: MYR 100.0 per stay
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: MYR 85.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Rucksack Caratel Hotel Malacca
Rucksack Caratel Hotel
Rucksack Caratel Malacca
Rucksack Caratel
Rucksack Caratel Garden Wing Hotel Malacca
Rucksack Caratel Garden Wing Malacca
Rucksack Caratel Garden Wing
The Rucksack Caratel Hotel
The Rucksack Caratel Garden Wing
The Rucksack Caratel Malacca City
The Rucksack Caratel Hotel Malacca City

Frequently asked questions

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 55 out of 143 reviews
5 - Excellent 38%
Rating 4 - Good. 69 out of 143 reviews
4 - Good 48%
Rating 3 - Okay. 14 out of 143 reviews
3 - Okay 10%
Rating 2 - Poor. 3 out of 143 reviews
2 - Poor 2%
Rating 1 - Terrible. 2 out of 143 reviews
1 - Terrible 1%

4.3/5

Cleanliness

4.2/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities

3.8/5

Eco-friendliness

2/5 Poor

Overall stay was so so..wireless internet was very dissapoiting. There's no connection on the whole day on 2nd day. Highligted the issues twice, but still the same reult..no internet.
Stayed 2 nights in Mar 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Strategic location hotel
A good stay!
Stayed 2 nights in Nov 2021

4/5 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Good stay
Good stay!
Stayed 2 nights in Nov 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2021

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is clean and it is worth the money that you’re paying. The pool was closed due to RMCO, but it was still not that bad. However walking back from Jonker Street to the hotel at night can be a little scary, as the area is quite quiet and anything could happen....
Stayed 1 night in Aug 2020