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Guest reviews

4.2/5 Very Good
137 reviews
Guests rated this property 4.3/5 for cleanliness.

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住宿介紹

The Rucksack Caratel

3-star Malacca City hotel in Bandar Hilir, walk to A Famosa
An outdoor pool, a snack bar/deli, and coffee/tea in a common area are available at this smoke-free hotel. WiFi in public areas is free. Additionally, laundry facilities and a garden are onsite. All 26 rooms offer free WiFi, coffee makers, and flat-screen TVs with satellite channels. Free bottled water, hair dryers, and safes are among the other amenities that guests will find.
The Rucksack Caratel offers 26 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions come with satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Malacca City hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards.

Recreational amenities at the hotel include an outdoor pool.

Cleaning and safety practices

Enhanced cleanliness measures

Follows regional sanitization guidelines of Safe & Clean (Malaysia)
Sheets and towels are washed at 60°C/140°F or hotter
High-touch surfaces are cleaned and disinfected
Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
Guest rooms kept vacant for 24 hours between stays

Safety measures

Hand sanitizer provided
Masks and gloves available
Temperature checks available for guests
Temperature checks given to staff
Personal protective equipment worn by staff
This information is provided by our partners.

住宿設施服務

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited parking spaces

Food and drink

  • Coffee/tea in common area(s)

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Elevator

Guest services

  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English
  • Malay

Outdoors

  • Garden
  • Terrace

More

  • Smoke-free property

客房設施

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Iron/ironing board
  • Safe

規定

入住

Check-in from 3:00 PM - 6:00 PM
Minimum check-in age - 18

退房

Check-out before noon
Late check-out subject to availability

特殊入住指示

The front desk is open daily from 8:00 AM - 10:00 PM
This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

進出說明

Staffed front desk

寵物

Pets not allowed

兒童和加床

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for MYR 85.0 per night
Cribs (infant beds) are not available

此住宿接受的付款方式

MastercardVisa

重要資訊

費用

You'll be asked to pay the following charges at the property:

  • Cash deposit: MYR 100.0 per stay
  • A tax is imposed by the city: MYR 2 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

可選設施服務

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: MYR 85.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

注意事項

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Guests must contact this property in advance to reserve cribs/infant beds.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
  • The property affirms that it follows sanitization practices of Safe & Clean (Malaysia) guidelines.

其他規定

Only registered guests are allowed in the guestrooms

住宿別名

Rucksack Caratel Hotel Malacca
Rucksack Caratel Hotel
Rucksack Caratel Malacca
Rucksack Caratel
Rucksack Caratel Garden Wing Hotel Malacca
Rucksack Caratel Garden Wing Malacca
Rucksack Caratel Garden Wing
The Rucksack Caratel Hotel
The Rucksack Caratel Garden Wing
The Rucksack Caratel Malacca City
The Rucksack Caratel Hotel Malacca City

常見問題

Can I cancel my reservation for free at The Rucksack Caratel and receive a full refund?
Yes, The Rucksack Caratel offers free cancellation on select room rates, because flexibility matters! Please refer to The Rucksack Caratel cancellation policy on our site for more details about any exclusions or requirements.
Does The Rucksack Caratel have a pool?
Yes, this property has an outdoor pool.
Is this hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at The Rucksack Caratel?
Limited spots are available.
What time is check-in at this property?
Check-in is from 3:00 PM–6:00 PM. After-hours check-in is not available.
What time is check-out at The Rucksack Caratel?
Check-out is at noon. Late check-out is available for a fee (subject to availability).
Where is The Rucksack Caratel located?
Located in Bandar Hilir, this hotel is steps from Malacca Sultanate Palace Museum and A Famosa. Jonker Street Night Market and Hatten Square are also within 15 minutes.

Guest reviews

Overall score and ratings for The Rucksack Caratel

4.2
Very Good
137 reviews
5 - Excellent
53
4 - Good
66
3 - Okay
14
2 - Mediocre
2
1 - Poor
2
4.3
Cleanliness
4.3
Service and Staff
4.3
Amenities
4.3
Property condition

5/5 Excellent

ThirdyGalore, Singapore
Traveled with group
Dec 26, 2019
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was indeed an experience. Staying in this hotel is an experience and I would like you guys to experience that. I love the design, the comfort and the friendly staffs of the hotel!

Stayed 1 night in Dec 2019

4/5 Good

Verified traveler
Traveled with group
Oct 16, 2019
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Walking distance to shopping area and sightseeing places. The staffs are extremely friendly and attentive.

Stayed 2 nights in Oct 2019

4/5 Good

Verified traveler, Melbourne
Traveled with partner
Oct 4, 2019
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Funky little place, great location within walking distance of everything! Good basic breakfast, staff friendly and helpful!

Stayed 2 nights in Sep 2019

4/5 Good

Verified traveler, Singapore
Traveled with group
Aug 20, 2019
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

nice cosy place, easy to walk around. walking distance to night market and place of attraction.

Stayed 1 night in Aug 2019

4/5 Good

Matthew
Jun 7, 2019
  • Liked: Staff & service, property conditions & facilities, room comfort
Nice, quirky hotel

Had a lovely stay here for 3 nights. Melaka in general was a lovely place, and having this hotel tucked away from all the crowds was also great. Our room overlooked a nice garden and was fairly clean. The entrance to the hotel was always really quirky more of a hostel feel which wasn’t a bad thing. The pool was also an added bonus as it’s always nice to cool down after the heat throughout the day. So overall for what you pay this is and excellent little place which I’d highly recommend if your in Melaka for a short stay.

Stayed 3 nights in Jun 2019