G-Lobby B, Riviera Pulau Melaka, Jalan Baiduri 1, Malacca City, Malacca
Reviews
8.4
Very Good
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Staffs were polite and helpul. Breakfast selection very limited. No aircon along corridor, so will be a little bit warm. Furnitures are old, sofa cushion with a lot of stains. However, the room aircon is very quiet.
YEW CHEONG
Stayed 1 night in Dec 2023
10/10 Excellent
Fairuzaman
2022/12/22
Fairuzaman
Stayed 1 night in Dec 2022
6/10 Okay
Mohtar
Traveled with family
2022/9/23
No proper uniform to identify the staff working there.and the breakfast for the restaurant is not much variety and improper decoration 😭😭😭
Mohtar
Stayed 2 nights in Sep 2022
6/10 Okay
Kamlesh
2022/5/2
Liked: Cleanliness, staff & service, amenities
Not much to do. It was too quite. The hotel does not provide breakfast and the shop opens after 11am. You will have to order breakfast via grab. I booked for two days and left after my first day.
room with balcony, nice deco, niceeeee room! Amazing view of Malacca town from your room balcony. Swimming pool at level 3 but not for kids. Breakfast mee kari so SEDAP. Definitely will come back!
Nice hotel..very spacious room..hotel is clean..nice decoration at the lobby..overall im very satisfied with my staying here..but hotel need to improve their breakfast by adding more choices of food and add more table..will come to stay here again..
Couldn't say much about the location because Malacca is developing and building constructions are everywhere. The hotel can improve on; putting the contact list next to the phone, make hair dryer and ironing facilities available for every room (not upon request) & make laundry bag available. The restaurant is small but the staffs are rapidly restore the fast-finishing foods and keep up with number of people who wants to have their breakfast.
Rafidah
Stayed 1 night in Sep 2018
Response from The Riviera Suites Team on 2018/9/15
Dear Rafidah,
Your review is important to us. Thank you.
One of the worse coz nothing open at this hotel area which is still okay for a new hotel but the nightmare awaits once you have your room keys.
The bathroom showers a very dirty water and the towel is horrible.
Failure to their bed too as it’s very dusty and insects on their bedsheets
Floor hasn’t been cleaned since the room starts doing business
Nothing seems to be fine for me as I can’t even ask for an extra quilt.
I’ll never come back here again
Horrible experience
Expedia,you made a wrong decision to give them a high rating
Martin
Stayed 1 night in Sep 2018
Response from The Riviera Suites Team on 2018/10/25
Dear Martin,
We apologize for your uneasiness. We will look into this as every single room undergo QC check before opening up for sale.
We emphasis on pleasant stay for our guest and definitely not putting our guest at the loosing end. And above all, we are more than happy to accommodate for room exchange or upgrade and even free stay to make up for complaints like yours.
Warmest Regards,
The Riviera Suites Team
Breakfast not good at all..pls change ro other menu..
Daylan
Stayed 2 nights in Sep 2018
Response from The Riviera Suites Team on 2018/10/19
Dear Guest,
Thank you for taking time to review.
The cafe is NOT part of the hotel entity. However, we will convey your views to the cafe owner.
Warmest Regards,
The Riviera Suites Team
Nice n cozy place..just the pool only for adult...if have kids pool would be very good...but overall worth to stay
Rose
Stayed 1 night in Sep 2018
Response from The Riviera Suites Team on 2018/10/19
Dear Guest,
Thank you for taking time to review. Glad you had a pleasant stay with us and look forward your next stay.
Warmest Regards,
The Riviera Suites Team