Great in theory, but it’s a little tired. Only one of the dining options was open, which was a challenge given it’s a long way from anything else.
The pool is gorgeous but closes at 6, and the breakfast left a lot to be desired.
Overall it was fine, but not what I expected for the price paid
Amanda
於 2024 年 6 月住了 1 晚
4/10 不太好
Hazimah Aminah
2023 年 6 月 11 日
喜歡:員工素質
its overrated
Hazimah Aminah
於 2023 年 6 月住了 1 晚
8/10 不錯哦
Beng Khim
2023 年 3 月 9 日
Beng Khim
於 2023 年 3 月住了 1 晚
4/10 不太好
Lim
家庭旅遊
2022 年 6 月 9 日
喜歡:員工素質
5 stars price 3 stars environment
Need to improve the breakfast meals, disappointed the breakfast environment found dead fly body around.
Lim
於 2022 年 6 月住了 1 晚
2/10 很糟糕
Ping
親子旅遊
2022 年 5 月 31 日
All services no on.
House inside a lot of ants.
Ping
於 2022 年 5 月住了 3 晚
2/10 很糟糕
NUR DIANA
家庭旅遊
2022 年 2 月 2 日
喜歡:整潔度和員工素質
不喜歡:住宿環境和硬體和客房舒適度
I dont know.price just not worth it for overall
So far everytime want to go to room from lobby/swimming pool need to call buggy. Service buggy is good. Staff friendly. But why give room very far. Somemore internet line not clear. Yes its nice in jungle. But for me very difficult to walk very far. Place also lack of maintainence. Expecially at the pool.there are stone that is broken it hurt my leg when i swim in pool. Very dangerous. Must check the floor. Some part need to repair. The scenery is nice. And lastly. Guys please bring your own towel. I think management also need to change the towel. Its like a budget hostel la. Common. 5 stars hotel used this kind of towel. Thin. No label.and its looks old and yellowish already.bye!
NUR DIANA
於 2022 年 1 月住了 1 晚
10/10 有夠讚
真實旅客
家庭旅遊
2021 年 3 月 11 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Premium & isolated getaway
Very good and friendly staffs. They have all kinds of farms you can visit. Buggy service to your hotel room.
真實旅客
於 2021 年 3 月住了 1 晚
8/10 不錯哦
Bahari
家庭旅遊
2020 年 12 月 26 日
喜歡:客房舒適度
Good
Bahari
於 2020 年 12 月住了 2 晚
6/10 一般般
真實旅客
2020 年 9 月 13 日
不喜歡:住宿環境和硬體和客房舒適度
Dissapointed trip
Facility in the room was not maintain. Dissapointed as requested for a king size bed, but 2 single beded provided. The hotel shld contact the customer if unable to accomodate/suggest for upgrading instead of dissaponting the customer during check in.
真實旅客
於 2020 年 9 月住了 1 晚
4/10 不太好
WK,Kuala Lumpur
情侶出遊
2020 年 8 月 23 日
喜歡:員工素質
不喜歡:整潔度、設施服務和住宿環境和硬體
If you love nature, u can stay here, but the hospitality is totally kurenggg for a 5 star rating hotel! 5 kali i jmp lipas dlm toilet! Air dalam cattle pon dorg x cuci from previous visitors! Face towel pon xde, plus air shower pon keluar x sekata. 😏
WK
於 2020 年 8 月住了 1 晚
6/10 一般般
Candy
2020 年 8 月 3 日
The food still need improve services,the environment is ok
Candy
於 2020 年 7 月住了 1 晚
8/10 不錯哦
Jamilah
2020 年 1 月 30 日
喜歡:整潔度、住宿環境和硬體和客房舒適度
beautiful place but pity lack effort to keep it.
it was a very nice place to stay. people who love nature will be happy to stay here. cozy and beautiful. However due to not much activities here it makes the place "dead". should have some live band to play during peak time or have your massage spa available for your guest. it is cause resort and spa but there wasn't anything to do there besides the swimming pool. everything else like the spa, karaoke room not working and not available. we reached there evening and we ordered the food. it takes very long to come even though there are only the two of us there and the food prepared was not fresh. Satay dumpling rice was hard like it was just out of the fridge. the lava cake was hard. really disappointed. wish the management could do something to improve this beautiful place and not let it go to waste.
Jamilah
於 2019 年 12 月住了 2 晚
8/10 不錯哦
真實旅客
2020 年 1 月 29 日
真實旅客
於 2020 年 1 月住了 1 晚
4/10 不太好
真實旅客
2020 年 1 月 26 日
Service sangat lambat
真實旅客
於 2020 年 1 月住了 1 晚
4/10 不太好
真實旅客
情侶出遊
2020 年 1 月 26 日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nothing impressed us at this place except for the ambience & environment. (Booked Philea Suite)
Staffs:
1. Not even a single smilling or friendly face. Everyone seem to look busy.
2. Hospitality from hotel staffs failed big time, during breakfast there were no drinking glasses beside the juice area, upon requests from the staff i think even a wall could have responded better. He merely took the empty tray and walked off without uttering a word.
Cleanliness:
1.I understand that the rooms are made of woods but that doesnt give you an excuse to serve your guest with a musty smelling room. This clearly shows the rooms were not occupied for long and it wasnt cleaned or prepped.
2.What was suppose to be a romantic bathroom felt like walking into The Adam's Family house, cob webs at every corner of the wall.
3. We hardly spent 30mins at the pool, it was unbelievably dirty. Dirt particles floating and visible before even jumping in. You can only imagine what was the view like with goggles as we were using them.
4. During breakfast there was no empty space thus we had to wait to be seated which was fine. What was rather disappointing is they served us a table for 2 at a corner that was filled with filth from food particles under the table and uncleaned/wiped table.
Amenities :
1. We were shocked at the fact that when we requested for 2 extra water bottles, we had to pay rm3 for each. Never have we ever experienced such a thing in a 5star as it was always complimentary.
真實旅客
於 2020 年 1 月住了 1 晚
6/10 一般般
Jennifer
2019 年 12 月 29 日
good short staycation but room need maintenance
We booked 2 deluxe king rooms. One for my sister and one for my hubby and me. Unfortunately, our room has aircon was not cold and water heater not hot. Gotten the mechanical to repair twice fir the aircon before it could function properly. Spa is under renovation and dinner option is limited. Breakfast not very fantastic. But we love the lush greenery and peace of the surrounding.
Jennifer
於 2019 年 12 月住了 1 晚
10/10 有夠讚
saharudin
家庭旅遊
2019 年 12 月 18 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
saharudin
於 2019 年 12 月住了 1 晚
8/10 不錯哦
真實旅客
2019 年 12 月 11 日
喜歡:員工素質
不喜歡:住宿環境和硬體
真實旅客
於 2019 年 12 月住了 2 晚
8/10 不錯哦
真實旅客
2019 年 11 月 25 日
喜歡:員工素質
不喜歡:設施服務
No tv programmes available due to unknown reason. Pool water not really clean, a lot of floating items.
Staffs should greet.
Foods are acceptable.