接待櫃台

探索梅特蘭服務公寓的評分

4.5 out of 5
探索梅特蘭服務公寓
1 Ken Tubman Drive, Maitland, NSW

評論

8.8

有夠讚

10 分,有夠讚;239 則評論中有 131 則" "
8 分,不錯哦;239 則評論中有 84 則" "
6 分,一般般;239 則評論中有 17 則" "
4 分,不太好;239 則評論中有 1 則" "
2 分,很糟糕;239 則評論中有 6 則" "

9.2/10

整潔度

9.2/10

員工素質

8.6/10

設施服務

8.8/10

住宿環境和硬體

8.0/10

環保程度

評論

10/10 有夠讚

Yang-te

家庭旅遊
喜歡:整潔度和客房舒適度
Very comfortable hotel
Excellent place with great location n service
於 2020 年 12 月住了 1 晚
Lee 於 2020年12月23日回覆
Thank you so much for your 5 star review Yang-te! We're delighted that you had such a great stay and hope you got to enjoy what Maitland and the Hunter Valley have to offer. Wishing you all the very best for the holiday season and we hope to have the opportunity to welcome you back in 2021.

10/10 有夠讚

Greg

喜歡:住宿環境和硬體
The location was within walking distance of the event I attended with eating, shopping and entertainment options all close by.
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Taylah

喜歡:整潔度和住宿環境和硬體
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Dimity

家庭旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Jonathan

家庭旅遊
喜歡:整潔度和住宿環境和硬體
Great
於 2023 年 12 月住了 1 晚

8/10 不錯哦

Alan

情侶出遊
喜歡:整潔度、設施服務和住宿環境和硬體
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Anthony

喜歡:整潔度、設施服務和住宿環境和硬體
Very convenient to shops and car parks and cinemas. Happy with booking service and check in. Clean and modern, can’t go past this for the best stay in the area.
於 2023 年 11 月住了 1 晚

10/10 有夠讚

Ron

商務旅客
喜歡:整潔度
Neat and tidy , great room for when travelling for business
於 2023 年 10 月住了 1 晚

8/10 不錯哦

Lesley

家庭旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
A short walk to High St, the Quest was clean and comfortable, reception staff helpful. The rooms were a bit noisy (ours was road facing but there was also noise from connecting rooms). Parking is complimentary albeit some spaces a little tight to get into if you have a 4wd.
於 2023 年 10 月住了 1 晚
Isabella 於 2023年10月11日回覆
Dear Lesley, Thank you for taking the time to provide us with feedback about your recent stay at Quest Apartments Maitland. I am glad that you enjoyed your stay, and that you found your apartment clean, comfortable, and close to the centre of time, but I’m not happy to hear that you found your apartment noisy. Our team takes pride in providing a friendly and welcoming atmosphere for our guests, so we appreciate your kind words about our reception staff.We hope to welcome you at Quest Maitland again soon.Warm regards, Isabella – Front Office Team Leader

10/10 有夠讚

Jennifer

家庭旅遊
喜歡:整潔度和客房舒適度
於 2023 年 9 月住了 2 晚
Isabella 於 2023年10月11日回覆
Dear Jennifer,Thank you for taking the time to provide us with feedback about your stay at Quest Apartments Maitland, and for your 10/10 rating! I am thrilled that you enjoyed your stay and we hope to welcome you back soon!Kind regards,Isabella – Front Office Team Leader

10/10 有夠讚

Kayla

喜歡:整潔度和住宿環境和硬體
於 2023 年 8 月住了 1 晚
Isabella 於 2023年10月11日回覆
Dear Kayla,Thank you for taking the time to provide us with feedback about your stay at Quest Apartments Maitland, and for your 5/5 rating! I am delighted that you enjoyed your stay and we hope to welcome you back soon!Kind regards,Isabella – Front Office Team Leader

10/10 有夠讚

Tara

於 2023 年 7 月住了 1 晚

10/10 有夠讚

Brett

喜歡:整潔度、設施服務和住宿環境和硬體
Very nice place to stay with friendly staff and a fantastic cafe attached.
於 2023 年 5 月住了 1 晚
Bibi 於 2023年6月3日回覆
Dear Brett,thank you for taking the time to give us some feedback. I am thrilled you enjoyed your stay with us and hope to welcome you back at Quest Maitland soon.Kind regards, Bibi- Front Office Supervisor

10/10 有夠讚

Christopher

團體旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
Convenient location, friendly service, large rooms with everything you could need for a quick stay.
於 2023 年 5 月住了 2 晚
Bibi (Front office) 於 2023年5月9日回覆
Dear Christopher,thank you for your lovely feedback and for rating us 10/10! I am thrilled you had a great stay with us and hope to welcome you back soon.Kind regards, Bibi - Front Office Supervisor

10/10 有夠讚

SUMAN DODRIL

喜歡:整潔度和客房舒適度
Maitland services apartment Quest
Very comfortable for a reasonable cost. Close to amenities. Easy onsite parking. Well maintained and clean rooms with all facilities.
於 2023 年 3 月住了 1 晚
Bibi (Front office) 於 2023年3月30日回覆
Dear Suman,thank you for taking the time to give us some feedback. I am thrilled you enjoyed your stay with us and hope to welcome you back at Quest Maitland soon.Kind regards, Bibi- Front Office Supervisor

10/10 有夠讚

Elizabeth

家庭旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
Lovely people, nice place, the lift in the second building needs fixing 😊

10/10 有夠讚

maria

情侶出遊
喜歡:整潔度、設施服務和住宿環境和硬體
I loved how quiet it was & you can walk just about everywhere
於 2023 年 1 月住了 2 晚

10/10 有夠讚

James

喜歡:整潔度、設施服務和住宿環境和硬體

10/10 有夠讚

Wendy

喜歡:整潔度、設施服務和住宿環境和硬體
The apartment was spacious and had everything you could need in the kitchen. The location was perfect for us, as we were attending MEC just across the road on Sunday.
於 2023 年 1 月住了 1 晚

8/10 不錯哦

Leonard

於 2023 年 1 月住了 1 晚

8/10 不錯哦

Bill

情侶出遊
喜歡:設施服務和住宿環境和硬體
Nice and Ariel perfect for tired travellers.

10/10 有夠讚

Catherine

家庭旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
A very warm and clean place. Would definitely recommend it.

6/10 一般般

Katrina

商務旅客, 親子旅遊
喜歡:設施服務
不喜歡:整潔度
Basic amenities were there just felt dirty Staff were lovely though

10/10 有夠讚

Stefano

於 2022 年 10 月住了 1 晚

4/10 不太好

Darrell

家庭旅遊
喜歡:整潔度
I was disappointed with having to pay an extra $20 because we checked in at 12pm instead of 2pm. That was a straight-out price gouge. The sofa bed was unbearable to sleep on, so uncomfortable. In hindsight we should have put the mattress on the floor instead.
於 2022 年 10 月住了 4 晚

6/10 一般般

maria

情侶出遊
喜歡:整潔度、設施服務和住宿環境和硬體
Great location & very clean. But couldn't open any windows so room was stuffy & smelt a bit funky.
於 2022 年 8 月住了 3 晚

8/10 不錯哦

Michael

家庭旅遊
喜歡:整潔度和住宿環境和硬體
Extremely clean & well presented, very modern. Happily stay there again.
於 2022 年 8 月住了 1 晚

6/10 一般般

Desmond

喜歡:整潔度和住宿環境和硬體
Sorry I feel the property may be a bit over prised for what on offer
於 2022 年 7 月住了 1 晚

8/10 不錯哦

Linda

親子旅遊
喜歡:設施服務和住宿環境和硬體
A great stop over hotel, my do not disturb sign must of fallen on the floor outside qhen i walked out so my room wasnt cleaned, hotel should of called to ask if id like it ckean, had to fet new towels myself from reception
於 2022 年 7 月住了 1 晚

10/10 有夠讚

Jenny

家庭旅遊
喜歡:設施服務和住宿環境和硬體
The lady on the phone was so helpful
於 2022 年 7 月住了 1 晚

10/10 有夠讚

Candice

情侶出遊
喜歡:整潔度、設施服務和住宿環境和硬體
Very comfortable and clean. Excellent shower pressure, comfy bed, plenty of parking, quiet location while also being 5 minutes to everything. Everything we needed for a quick stopover in the area and would also be very suitable for a longer stay.
於 2022 年 6 月住了 1 晚
Bibi 於 2022年6月20日回覆
Thank you Candice, we are very happy you enjoyed your stay!

10/10 有夠讚

Nelson,Cessnock

喜歡:整潔度、設施服務和住宿環境和硬體
close to places to eat and away from noisy environments, rooms were large with good facilities
於 2022 年 5 月住了 2 晚

10/10 有夠讚

Melanie

團體旅遊
喜歡:整潔度和住宿環境和硬體
This property was ideal for my stay in Maitland as it is in walking distance from the venue I was attending for conference. The staff were friendly and helpful and the coffee shop attached to the building was fabulous!
於 2022 年 5 月住了 3 晚
Bibi (Front office) 於 2022年5月24日回覆
Hi Melanie, we're so happy you enjoyed your stay with us.

10/10 有夠讚

Kayla

情侶出遊
喜歡:整潔度、設施服務和住宿環境和硬體
Very clean!! Close to all place so you could walk instead of drive. Very spacious and the reception on arrival was fantastic
於 2022 年 5 月住了 1 晚
Bibi 於 2022年5月24日回覆
Thank you Kayla! We like to make our guests feel welcome and are glad you enjoyed your stay.

8/10 不錯哦

Leroy

情侶出遊
喜歡:整潔度、設施服務和住宿環境和硬體
good location, very good staff
於 2022 年 4 月住了 3 晚
Lee 於 2022年5月1日回覆
Dear Leroy Thank you for providing feedback about your stay at Quest Maitland. I’m thrilled that you enjoyed the experience and that you found our team so helpful. I will be sure to pass on your wonderful comments to the team. We look forward to welcoming you back to Quest Apartment Hotels soon. Kind Regards, Lee - Front Office Manager

10/10 有夠讚

Tommy

喜歡:整潔度、設施服務和住宿環境和硬體
於 2022 年 4 月住了 1 晚

10/10 有夠讚

Carolyn

喜歡:整潔度、設施服務和住宿環境和硬體
Very clean and great location
於 2022 年 2 月住了 1 晚
Lee 於 2022年2月15日回覆
Dear Carolyn, Thank you for providing feedback about your stay at Quest Maitland. I’m thrilled that you enjoyed the experience and that you loved our location and fresh apartments. I will be sure to pass on your wonderful comments to the team. We look forward to welcoming you back to Quest Apartment Hotels soon. Kind Regards, Lee Doyle Front Office Manager

10/10 有夠讚

Kerry

於 2022 年 2 月住了 1 晚

10/10 有夠讚

Darlene

喜歡:整潔度和客房舒適度
Quiet, clean, comfortable
Great place to stay - convenient location to attend Athletics competition, quiet, clean and comfortable. Friendly early check in.
於 2022 年 1 月住了 2 晚
Lee 於 2022年1月26日回覆
Dear Darlene Thank you for providing feedback about your stay at Quest Maitland Hotel . I’m thrilled that you enjoyed the experience and that you loved our location and apartments. I will be sure to pass on your wonderful comments to the team. We look forward to welcoming you back to Quest Apartment Hotels soon. Kind Regards, Lee Doyle Front Office

2/10 很糟糕

Shivika

不喜歡:住宿環境和硬體
於 2022 年 1 月住了 2 晚

2/10 很糟糕

Wanni

家庭旅遊
不喜歡:整潔度
They have cancelled my booking. I had to find another place.
於 2021 年 12 月住了 2 晚
Lee 於 2022年1月5日回覆
Dear Wanni, Our sincere apologies that we could not accept your booking. We are unsure what occurred but there must have been a computer glitch between Expedia and ourselves as we were fully booked already for your dates and your booking still came through. I am really sorry and hope you were able to find a suitable getaway destination and accommodation. All the very best for 2022. Kind Regards Lee Doyle Front Office Manager

10/10 有夠讚

Craig

情侶出遊
喜歡:整潔度、設施服務和住宿環境和硬體
Friendly staff
於 2021 年 12 月住了 1 晚
Lee 於 2022年2月6日回覆
Dear Craig Thank you for providing feedback about your stay at Quest Maitland. I’m thrilled that you enjoyed the experience. I will be sure to pass on your wonderful comments to the team. We look forward to welcoming you back to Quest Apartment Hotels soon. Kind Regards, Lee Doyle Front Office Manager

8/10 不錯哦

Nilloufer

家庭旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
Very clean appartments. Served the purpose, central location.
於 2021 年 12 月住了 1 晚
Lee 於 2022年2月6日回覆
Dear Nilloufer, Thank you for choosing to stay at Quest Maitland. We appreciate you taking the time to share your feedback. I am pleased that you enjoyed beautiful fresh apartments and location. At Quest, we pride ourselves on delivering exceptional guest experiences and your insights help us continually improve. We hope to see you again at Quest Apartment Hotels soon. Kind Regards Lee Doyle Front Office manager

10/10 有夠讚

Constance

喜歡:整潔度、設施服務和住宿環境和硬體
於 2021 年 12 月住了 3 晚
Lee 於 2022年2月9日回覆
Wow thank you for the 5 Star review Constance! And thank you so much for staying with us. We would be delighted to welcome you back when you are next in Maitland or the Hunter Valley. all the very best. Lee - Front Office Manager

8/10 不錯哦

Mary

情侶出遊
喜歡:整潔度、設施服務和住宿環境和硬體
Has all the bits. Except single beds - it cost $45 extra per night to make up the night and day.
於 2021 年 11 月住了 2 晚
Lee Doyle 於 2021年12月10日回覆
Dear Mary Thank you for choosing to stay at Quest Maitland. We appreciate you taking the time to share your feedback. I am pleased that you found our apartments to be comprehensive in their facilities.. However, I am sorry to hear you were dissatisfied with the cost of the sofa bed. In most of our apartments the king bed can be split into two singles at no extra cost. If we know this in advantage it is very easy to organise this for you. At Quest, we pride ourselves on delivering exceptional guest experiences and your insights help us continually improve. We hope to see you again at Quest Apartment Hotels soon. Kind Regards Lee Doyle Front Office Manager

10/10 有夠讚

C

喜歡:整潔度和客房舒適度
Clean and cosy
Very helpful management, very clean and inviting.
於 2021 年 9 月住了 1 晚
Lee 於 2021年10月10日回覆
Thank you so much for staying with us and for your great feedback. We are delighted you had such a positive experience and would love to welcome you again.

2/10 很糟糕

Stacy

不喜歡:整潔度和客房舒適度
於 2021 年 7 月住了 1 晚
Lee 於 2021年7月22日回覆
Hi Stacy Can you please contact us directly on 024999000 so we can discuss your booking. It was unfortunate that we were unable to have you stay due to a previous visit with us. thank you Kind regards Lee - Front Office Manager

8/10 不錯哦

真實旅客

家庭旅遊
喜歡:整潔度和設施服務
Loved the large size of the room and the cleanliness. The outside noise was minimal. The only fault was the furniture. The couch was old and saggy. The chairs had very little padding and the bed was a bit low to the floor and a bit too soft. Overall a pleasant stay.
於 2021 年 6 月住了 2 晚
Lee 於 2021年7月7日回覆
Thank you so much for your review. Our sincere apologies in relation to the furniture. We are in the process of updating the sofa's, with over half being replaced so far. I will discuss the refurbishment process with our Franchisee. Thank you for your comments about the cleanliness. Wishing you all the very best!

10/10 有夠讚

Gregory

家庭旅遊
喜歡:整潔度和客房舒適度
於 2021 年 5 月住了 2 晚
Lee 於 2021年5月11日回覆
Thank you so much for the 5 star review Gregory! We are delighted your stay was so enjoyable. We hope we can welcome you back again soon.

6/10 一般般

真實旅客

喜歡:整潔度、設施服務和住宿環境和硬體
於 2021 年 5 月住了 1 晚
Lee 於 2021年5月20日回覆
Thank you so much for staying with us Traveler. We hope you had the opportunity to enjoy some of the lovely cafes and restaurants in Maitland. All the very best.