Find Family Hotels in Maineville, OH

"When i arrived i was told that there was a deposit of 100 dollars. In the fine print on the expedia app it said 50. I was told that was wrong was assured that it would go back on my card same day as checkout. Got all settled in then had to switch rooms 3 times in the first 24 hours due to power issues with the rooms. The 3rd day there we lost hot water for over 24 hours and the hotel never informed us about what was happening. The front desk got snippy with me when i asked when it would be fixed. We stayed for 8 days and for the price we paid they only cleaned our room once. If we wanted it cleaned more than once they wanted additional money. Cleaning ladies were amazing and very kind. The lady in charge of breakfast was super sweet. Breakfast was ok id say 3 out of 10. Pool was ok not very big. Room was clean outdated but better than some others i have stayed in. Side access door doesn't work with key card. Had to walk all the way around to get back in the hotel unless it was propped open. It was very inconvenient. Wasn't able to hook up game system to tv and the TV has limited channels. Fridge has no freezer. Not very large microwave is small as well. Last that checked me out was snippy as well and informed me that the last that checked me in lied that it will take about 10 days to get the deposit back. Still haven't gotten the money back on my card as of now. It's been 6 days. All in all i wouldn't book here again the area is nice there are better places for cheaper. "

"It was nice"

"Everything is nice except the pool not ready and clean "

"We found the property to be perfect for our family vacation in Cincinnati. Very friendly. Very helpful. Very clean. Newport is also a very cool little town. Will certainly be back!"

"It was a wonderful stay. "

"Loved all the freebies!"

"The room was very clean and updated. The staff was very informative and registered us very quickly. "

"Staff is wonderful which compensates for the lack of amenities! You have to park in a garage and haul your luggage to your room, down ramps and stairs! There was no hot water for showers, luke warm water only. The air conditioner did not go below 70 in the room. "

"The property was well kept. Staff was friendly "