Mailors Flat Vacations

"Extremely friendly staff. "

"I have been traveling for 7 weeks and have stayed in 14+ hotels in N.Z. and OZ. None of them have made a greater effort to make me comfortable than City Heart, admittedly a modest, affordable 16 room place in Warrnambool. The bed was super comfortable, when you turned on the hot water, you got hot water and —— wait for it —— the T.P. was actually soft, almost plush!"

"Location was fantastic. Room was clean and staff were very friendly"

"Our room was large and clean but simple. Bathroom looked to have been recently renovated."

"Great experience"

"The most disappointing stay I have ever had. Arrived after 4 hour drive to be told the indoor heated poor was down this week for maintenance…no email, nothing on website. When i explained that was why we came as we had visited and loved it 10 years ago, was advised if I wanted I could use the local swimming pool. I couldn’t then book into hot springs instead as advised by the desk because it was adults only in the evening. Tried to make the kids happy with the indoor pool, it was freezing!"

"The room was nice n the location was great ."

"Very clean and spacious, good bed and TV and good location"