C. H. Chelo

Property class: 2.5

Choose dates to view prices

A short walk from Gran Via and Puerta del Sol, C. H. Chelo has plenty to offer. Stay connected with free in-room WiFi.
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping
The current price is NT$2,873
NT$3,160 total
includes taxes & fees
Nov 15 - Nov 16

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Basic Double or Twin Room

A modern hotel room with a bed, a desk, a chair, a radiator, a mirror, and a small window.

Basic Double or Twin Room

9.8 out of 10
Exceptional
(6 reviews)
  • 118 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Basic Double Room

A modern hotel room with a bed, a desk, a chair, a radiator, a mirror, and a small window.

Basic Double Room

7.4 out of 10
Good
(3 reviews)
  • City view
  • 118 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room (3 people)

A hotel room with two beds, a desk, a mirror, a window with blinds, a radiator, and a framed picture on the wall.

Family Room (3 people)

8.8 out of 10
Excellent
(6 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Room (4 people)

A hotel room with four single beds arranged in a corner, each with a pillow and a folded towel. There is a small round table with a lamp between the beds.

Family Room (4 people)

9.6 out of 10
Exceptional
(4 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

View all photos for Single Room

A hotel room with a bed, a chair, a painting, and a bathroom visible through an open door.

Single Room

9.2 out of 10
Wonderful
(7 reviews)
  • 65 sq ft
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Located in Madrid Centro, a neighborhood in Madrid, C. H. Chelo is in the entertainment district and near a metro station. Plaza de Cibeles and Puerta de Alcalá are notable landmarks, and travelers looking to shop may want to visit Gran Via and Paseo de la Castellana. Looking to enjoy an event or a game? See what's going on at Bernabéu Stadium or Movistar Arena. Visit our Madrid travel guide
View more Pensions in Madrid
Map
Hortaleza 17, 3º Izquierda, Madrid, Madrid, 28004

What's nearby

  • A cityscape at dusk with historic buildings, a prominent Rolex store, and a busy street.
    Gran Via
    3 min walk - 0.3 km
  • A statue of a bear holding a tree with the inscription "50 AÑOS EN SOL".
    Puerta del Sol
    6 min walk - 0.6 km
  • A fountain with lions and a statue, surrounded by buildings and flags.
    Plaza de Cibeles
    10 min walk - 0.8 km
  • A statue of a man on horseback in front of a red building with white windows and balconies.
    Plaza Mayor
    11 min walk - 1.0 km
  • Casino Gran Via
    2 min walk - 0.2 km

Getting around

  • Gran Via Station
    3 min walk
  • Madrid Recoletos Station
    12 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD)
    27 min drive

Restaurants

  • Bósforos Doner Kebap
    1 min walk
  • Hot Bar
    1 min walk
  • Fratelli d'Italia - Chueca
    1 min walk
  • Sidrería El Tigre del Norte
    1 min walk
  • Tony Roma's
    1 min walk

About this property

C. H. Chelo

  • Pension near Gran Via
  • Close to Puerta del Sol and Plaza Mayor, C. H. Chelo has plenty to offer. Stay connected with free in-room WiFi.
  • Other perks at this pension include:
    • An area shuttle, an elevator, and luggage storage
    • Tour/ticket assistance and multilingual staff
  • Room features
  • All guestrooms at C. H. Chelo have comforts such as air conditioning, in addition to amenities like free WiFi.
  • Extra conveniences in all rooms include:
    • Bathrooms with shower/tub combinations
    • 22-inch LCD TVs with digital channels
    • Daily housekeeping and desks

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Frequently asked questions

Is C. H. Chelo pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at C. H. Chelo?

As of 2026/10/24, prices found for a 1-night stay for 2 adults at C. H. Chelo on 2026/11/15 start from NT$2,873, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

This property doesn't offer parking.

What time is check-in at C. H. Chelo?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available from midnight– 1:30 AM for a fee of EUR 20.

What time is check-out at C. H. Chelo?

Check-out is at noon.

Where is C. H. Chelo located?

Located in Madrid Centro, this pension is steps from Casino Gran Via and Gran Via. Puerta del Sol and Plaza Mayor are also within 15 minutes. Gran Via Station and Chueca Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

C. H. Chelo Reviews

8.4

Very Good

9.0

Cleanliness

9.0

Location

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 177 out of 435 reviews
Rating 8 - Good. 168 out of 435 reviews
Rating 6 - Okay. 65 out of 435 reviews
Rating 4 - Poor. 13 out of 435 reviews
Rating 2 - Terrible. 12 out of 435 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The room was cleaned and the staff was amazing .
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Location was great! The only problem is that you can see crystal clear trough the bathroom’s door which faces directly to the beds
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is clean and nice, people are very friendly. Good experience overall.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You are a renting an independent room with your own key in someone’s apartment. It’s kind of an hostel. You have to call when you get there or ring the bell that looks like more like a light switch on the left of the door. I thought for a couple of nights, just to sleep is convenient, great location.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was excellent
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming and convenient location!
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Clean room, staff were friendly and attentive. Hotel well located for those passing through or exploring Madrid. Very well located for running in Parque Retiro. My only gripe is that I could not open the hand soap in the little packets, would be better if the hand soap was in a dispenser
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value, it’s not the Hilton but provides a friendly welcome by the owner, clean comfortable bed and clean shower which is all you need.
Stayed 3 nights in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located good area, near from downtown. few minutes from the supermarket. Stuffs are nice and kind.
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Smaller space than I was expecting…tiny bathroom. Great location!!
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great budget hotel. Excellent service and location

Excellent service. The staff very nice. It is very compact room but with great comfort and very clean. In the heart of Madrid. Safe
Stayed 1 night in Mar 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was helpful. The radiator to heat property did not work well. There was an extra charge to use safe box. Not much room for bathroom.
Stayed 5 nights in Dec 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Basic but clean and nice staff. Not that easy to find because the sign that has the name is covered by a tree. The sign on the door it says another name
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and pleasant, but one night soap and shampoo were not replaced. External door to the property had a broken lock on the third day, so we had to call for entry, which was difficult. These were minor concerns. Overall, the property was nice and the staff friendly.
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, two blocks from Gran Vía. Good food on this small street, not expensive. Important to us: there is an elevator! Building is safe, closed for the night. Lots of small, useful stores right next to the building, including grocery stores. Very convenient. Uber from there to the Golden Triangle museums is just about 10 Euros. Staff very nice. They even gave me a card to use in the subway, I just needed to add some money to it. Gave it back for future costumers.
Stayed 4 nights in Jun 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service

Good budget friendly place

If you want a place to sleep and are planing on being on the city a lot and not in the room then this is the place. It is small but works if you are on a budget. The only complain is the the street is loud up until 3-4am so it is a little difficult to get rest. They provide earplugs to help and of course this is not their fault, it’s just the neighborhood. We enjoyed our stay and it helped us keep the budget available for other activities.
Stayed 3 nights in Mar 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities

Great Location with Safety Concerns

The hotel is located near Gran Via and both metro & commuter train stations, so there were a lot of great dining and shopping options available. The private suite was small with a small refrigerator, but no microwave. Also, the bathroom sink was way too small and inconvenient to use. The owner and staff were very friendly. There's one incident worth mentioning. At the check-in, the owner told us to just leave our keys on the reception window if we're checking out before 0900, which we did. However, when we went down stairs, the main door of building was locked from the inside and you needed the key to open that door to get out of the building. This could've been a dangerous situation if there was a fire in the building and people are trapped because they couldn't get out of the building.
Stayed 3 nights in Mar 2025
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
There is no way to contact the host before check in time and even then . They finally responded to my messages on Expedia a day after I was already checked in . I had to call Expedia from Spain to ask them to contact the host to get an idea on how to check in since this is an apartment building. The room is on the 4th floor and the elevator wasn’t working. To room itself was clean and functional. The room didn’t smell bad but the “ apartment “ smelled like sewer. They had 3 single beds which is rare in Spain .
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness
m
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good property. Good hosts. Excellent location. Only problem is the elevator, went non operational two times during a week. But they fixed them the soon as they can.
Stayed 7 nights in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
ok place to stay overnight for a budget
Stayed 3 nights in Sep 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities
Cons: bathroom particularly sink was tiny, noise from other rooms interrupted our sleep the 3 nights we stayed here. Room is really meant for one person, too tight of space for two people. Pros; location, value for money and we would stay again.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff.

Friendly staff, great location and comfortable rooms.
Stayed 2 nights in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 11 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
My kids love it, because is in the middle of there favorite stores…
Stayed 4 nights in Nov 2025