外觀

麥迪森西/米德爾頓希爾頓花園飯店的評分

3 out of 5

評論

9.0

太棒了

10 分,有夠讚;833 則評論中有 500 則" "
8 分,不錯哦;833 則評論中有 247 則" "
6 分,一般般;833 則評論中有 51 則" "
4 分,不太好;833 則評論中有 23 則" "
2 分,很糟糕;833 則評論中有 12 則" "

9.4/10

整潔度

9.2/10

員工素質

8.6/10

設施服務

9.2/10

住宿環境和硬體

8.6/10

環保程度

評論

10/10 有夠讚

Clara

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Found a contact lens and a chip out of the tub floor but these were both really minor and our room was very clean and welcoming. Hotel staff was pleasant and very helpful.
於 2024 年 5 月住了 1 晚

8/10 不錯哦

Bridget

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 3 晚
HGI 於 2024年5月18日回覆
Valued Guest;Thank you for taking the time to submit a survey on your most recent stay! We are happy to see things went well and that you enjoyed the overall stay! We hope that after this stay we have now become your go to property whenever your travels bring you our way as we feel it is an HONOR to call you OUR guest.Our goal is always 110% guest satisfaction. We want every guest to have a 10 out of 10 stay. If there is something, we can do to better the next stay to get that perfect 10, please let us know as we will do all we can to accommodate the request. We appreciate all of your feedback and are already looking forward to the next time we have the PRIVILEGE of serving you.Thanks,-Michael, Hilton Garden Inn Middleton.

6/10 一般般

John d

喜歡:整潔度
The host when i checked in was not nice to say the least but Michael when i checked out was excellent. Not only did he fix the previous problems made by the other gentlemen but was just a genuine person. Michael is the epitome of hospitality.
於 2024 年 5 月住了 1 晚
HGI 於 2024年5月18日回覆
Valued Guest: Thank you for taking the time to review your most recent stay. Our goal is and will always be 110% guest satisfaction with every guest who we have the pleasure to serve. We apologize for failing to exceed your expectations in every way. We want EVERY guest who we get the chance to serve to enjoy everything about the stay with a want to return to our property. I can see we failed to do so in your case, and we would LOVE to make it up to you. Please let us know the next time you will be in our area as we wouldLOVE to have another chance to impress you. We are fully confident we have exactly what you need and would like for you to see this first-hand. If there is anything else we can assist with, please just let us know as we are here to help any way we can. Thanks,-Michael, Hilton Garden Inn Middleton.

10/10 有夠讚

Zhe,MADISON

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
HGI 於 2024年5月18日回覆
Valued Guest;Thank you for taking the time to submit a survey on your most recent stay! We are happy to see things went well and that you enjoyed the overall stay! We hope that after this stay we have now become your go to property whenever your travels bring you our way as we feel it is an HONOR to call you OUR guest.Our goal is always 110% guest satisfaction. We want every guest to have a 10 out of 10 stay. If there is something, we can do to better the next stay to get that perfect 10, please let us know as we will do all we can to accommodate the request. We appreciate all of your feedback and are already looking forward to the next time we have the PRIVILEGE of serving you.Thanks,-Michael, Hilton Garden Inn Middleton.

8/10 不錯哦

Tammie,Mosinee

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Close to good shopping
於 2024 年 4 月住了 1 晚
HGI 於 2024年4月29日回覆
Valued Guest;Thank you for taking the time to submit a survey on your most recent stay! We are happy to see things went well and that you enjoyed the overall stay! We hope that after this stay we have now become your go to property whenever your travels bring you our way as we feel it is an HONOR to call you OUR guest.Our goal is always 110% guest satisfaction. We want every guest to have a 10 out of 10 stay. If there is something, we can do to better the next stay to get that perfect 10, please let us know as we will do all we can to accommodate the request. We appreciate all of your feedback and are already looking forward to the next time we have the PRIVILEGE of serving you.Thanks,-Michael, Hilton Garden Inn Middleton.

10/10 有夠讚

Aylin

團體旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
I think the front desk could do a better job at greeting new guests. When we checked out we had a very nice young man greet us, and that's what the lady at check-in should have done. She just looked at us without saying anything until we said we're here to check in.
於 2024 年 4 月住了 2 晚
HGI 於 2024年4月29日回覆
Valued Guest;Thank you for taking the time to submit a survey on your most recent stay! We are happy to see things went well and that you enjoyed the overall stay! We hope that after this stay we have now become your go to property whenever your travels bring you our way as we feel it is an HONOR to call you OUR guest.Our goal is always 110% guest satisfaction. We want every guest to have a 10 out of 10 stay. If there is something, we can do to better the next stay to get that perfect 10, please let us know as we will do all we can to accommodate the request. We appreciate all of your feedback and are already looking forward to the next time we have the PRIVILEGE of serving you.Thanks,-Michael, Hilton Garden Inn Middleton.

8/10 不錯哦

Justin

喜歡:整潔度、員工素質和住宿環境和硬體
Unfortunately the pool heater was broken
於 2024 年 3 月住了 1 晚
HGI 於 2024年4月29日回覆
Valued Guest;Thank you for taking the time to submit a survey on your most recent stay! We are happy to see things went well and that you enjoyed the overall stay! We hope that after this stay we have now become your go to property whenever your travels bring you our way as we feel it is an HONOR to call you OUR guest.Our goal is always 110% guest satisfaction. We want every guest to have a 10 out of 10 stay. If there is something, we can do to better the next stay to get that perfect 10, please let us know as we will do all we can to accommodate the request. We appreciate all of your feedback and are already looking forward to the next time we have the PRIVILEGE of serving you.Thanks,-Michael, Hilton Garden Inn Middleton.

10/10 有夠讚

Stephanie

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I smoke and I loved the fact that this hotel offered a smoking oasis that was heated!! Smoking is not a common thing anymore and the fact that this was an amenity offered to guests made me extremely happy! I also enjoyed the clean rooms, comfortable pillows and bedding. I was able to relax and rest as if I was in my own home. Not to mention the staff was very helpful and kind. I will continue to stay at Hilton’s on future vacations and recommend to all my family and friends.
於 2024 年 4 月住了 1 晚
HGI 於 2024年4月22日回覆
Valued Guest;Thank you for taking the time to submit a survey on your most recent stay! We are happy to see things went well and that you enjoyed the overall stay! We hope that after this stay we have now become your go to property whenever your travels bring you our way as we feel it is an HONOR to call you OUR guest.Our goal is always 110% guest satisfaction. We want every guest to have a 10 out of 10 stay. If there is something, we can do to better the next stay to get that perfect 10, please let us know as we will do all we can to accommodate the request. We appreciate all of your feedback and are already looking forward to the next time we have the PRIVILEGE of serving you.Thanks,-Michael, Hilton Garden Inn Middleton.

8/10 不錯哦

Erica

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Overall decent experience. There we a dirty towel left on top or my shower and coffee maker was broken. When I called for coffee no one ever showed up with it.
於 2024 年 4 月住了 1 晚
HGI 於 2024年4月4日回覆
Valued Guest: Thank you for taking the time to review your most recent stay. Our goal is and will always be 110% guest satisfaction with every guest who we have the pleasure to serve. We apologize for failing to exceed your expectations in every way. We want EVERY guest who we get the chance to serve to enjoy everything about the stay with a want to return to our property. I can see we failed to do so in your case, and we would LOVE to make it up to you. Please let us know the next time you will be in our area as we wouldLOVE to have another chance to impress you. We are fully confident we have exactly what you need and would like for you to see this first-hand. If there is anything else we can assist with, please just let us know as we are here to help any way we can. Thanks,-Michael, Hilton Garden Inn Middleton.

10/10 有夠讚

Laura

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Place was clean and staff was very friendly!
於 2024 年 3 月住了 1 晚
HGI 於 2024年3月29日回覆
Valued Guest;Thank you for taking the time to submit a survey on your most recent stay! We are happy to see things went well and that you enjoyed the overall stay! We hope that after this stay we have now become your go to property whenever your travels bring you our way as we feel it is an HONOR to call you OUR guest.Our goal is always 110% guest satisfaction. We want every guest to have a 10 out of 10 stay. If there is something, we can do to better the next stay to get that perfect 10, please let us know as we will do all we can to accommodate the request. We appreciate all of your feedback and are already looking forward to the next time we have the PRIVILEGE of serving you.Thanks,-Michael, Hilton Garden Inn Middleton.

10/10 有夠讚

KATHRYN

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 2 晚
HGI 於 2024年3月28日回覆
Valued Guest;Thank you for taking the time to submit a survey on your most recent stay! We are happy to see things went well and that you enjoyed the overall stay! We hope that after this stay we have now become your go to property whenever your travels bring you our way as we feel it is an HONOR to call you OUR guest.Our goal is always 110% guest satisfaction. We want every guest to have a 10 out of 10 stay. If there is something, we can do to better the next stay to get that perfect 10, please let us know as we will do all we can to accommodate the request. We appreciate all of your feedback and are already looking forward to the next time we have the PRIVILEGE of serving you.Thanks,-Michael, Hilton Garden Inn Middleton.

8/10 不錯哦

Florencia

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 2 晚
HGI 於 2024年3月23日回覆
Valued Guest;Thank you for taking the time to submit a survey on your most recent stay! We are happy to see things went well and that you enjoyed the overall stay! We hope that after this stay we have now become your go to property whenever your travels bring you our way as we feel it is an HONOR to call you OUR guest.Our goal is always 110% guest satisfaction. We want every guest to have a 10 out of 10 stay. If there is something, we can do to better the next stay to get that perfect 10, please let us know as we will do all we can to accommodate the request. We appreciate all of your feedback and are already looking forward to the next time we have the PRIVILEGE of serving you.Thanks,-Michael, Hilton Garden Inn Middleton.

10/10 有夠讚

Marey

喜歡:整潔度、員工素質和住宿環境和硬體
Nice
於 2024 年 3 月住了 1 晚
HGI 於 2024年3月21日回覆
Valued Guest;Thank you for taking the time to submit a survey on your most recent stay! We are happy to see things went well and that you enjoyed the overall stay! We hope that after this stay we have now become your go to property whenever your travels bring you our way as we feel it is an HONOR to call you OUR guest.Our goal is always 110% guest satisfaction. We want every guest to have a 10 out of 10 stay. If there is something, we can do to better the next stay to get that perfect 10, please let us know as we will do all we can to accommodate the request. We appreciate all of your feedback and are already looking forward to the next time we have the PRIVILEGE of serving you.Thanks,-Michael, Hilton Garden Inn Middleton.

8/10 不錯哦

Jasmine

家庭旅遊
喜歡:設施服務和住宿環境和硬體
Staff were friendly and very helpful. Room was clean and had everything you need even the coffee was great! Would definitely stay again.
於 2024 年 3 月住了 1 晚
HGI 於 2024年3月18日回覆
Valued Guest;Thank you for taking the time to submit a survey on your most recent stay! We are happy to see things went well and that you enjoyed the overall stay! We hope that after this stay we have now become your go to property whenever your travels bring you our way as we feel it is an HONOR to call you OUR guest.Our goal is always 110% guest satisfaction. We want every guest to have a 10 out of 10 stay. If there is something, we can do to better the next stay to get that perfect 10, please let us know as we will do all we can to accommodate the request. We appreciate all of your feedback and are already looking forward to the next time we have the PRIVILEGE of serving you.Thanks,-Michael, Hilton Garden Inn Middleton.

2/10 很糟糕

Brian

不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Horrendous because of Expedia
於 2024 年 3 月住了 1 晚
HGI 於 2024年3月18日回覆
Thank you for taking the time to review your most recent stay. Our goal is and will always be 110% guest satisfaction with every guest who we have the pleasure to serve. We apologize for failing to exceed your expectations in every way. We want EVERY guest who we get the chance to serve to enjoy everything about the stay with a want to return to our property. I can see we failed to do so in your case, and we would LOVE to make it up to you. Please let us know the next time you will be in our area as we wouldLOVE to have another chance to impress you. We are fully confident we have exactly what you need and would like for you to see this first-hand. If there is anything else we can assist with, please just let us know as we are here to help any way we can. Thanks,-Michael, Hilton Garden Inn Middleton.

10/10 有夠讚

Sharon

喜歡:員工素質和住宿環境和硬體
Clean
於 2024 年 3 月住了 2 晚
HGI 於 2024年3月18日回覆
Valued Guest;Thank you for taking the time to submit a survey on your most recent stay! We are happy to see things went well and that you enjoyed the overall stay! We hope that after this stay we have now become your go to property whenever your travels bring you our way as we feel it is an HONOR to call you OUR guest.Our goal is always 110% guest satisfaction. We want every guest to have a 10 out of 10 stay. If there is something, we can do to better the next stay to get that perfect 10, please let us know as we will do all we can to accommodate the request. We appreciate all of your feedback and are already looking forward to the next time we have the PRIVILEGE of serving you.Thanks,-Michael, Hilton Garden Inn Middleton.

2/10 很糟糕

Jordan

家庭旅遊, 親子旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
不喜歡:員工素質
We got a room to sleep 3 with a pull out couch… our pull out couch had no linens and there was none in the room. We asked for some and none were delivered. We went to the desk and they gave us linens but no pillows .. tried again an hour later and was told we would get one to our room in 5 minutes … still don’t have a pillow …
於 2024 年 3 月住了 1 晚
HGI 於 2024年3月18日回覆
Thank you for taking the time to review your most recent stay. Our goal is and will always be 110% guest satisfaction with every guest who we have the pleasure to serve. We apologize for failing to exceed your expectations in every way. We want EVERY guest who we get the chance to serve to enjoy everything about the stay with a want to return to our property. I can see we failed to do so in your case, and we would LOVE to make it up to you. Please let us know the next time you will be in our area as we wouldLOVE to have another chance to impress you. We are fully confident we have exactly what you need and would like for you to see this first-hand. If there is anything else we can assist with, please just let us know as we are here to help any way we can. Thanks,-Michael, Hilton Garden Inn Middleton.

8/10 不錯哦

alan

於 2024 年 2 月住了 1 晚
HGI 於 2024年3月21日回覆
Valued Guest;Thank you for taking the time to submit a survey on your most recent stay! We are happy to see things went well and that you enjoyed the overall stay! We hope that after this stay we have now become your go to property whenever your travels bring you our way as we feel it is an HONOR to call you OUR guest.Our goal is always 110% guest satisfaction. We want every guest to have a 10 out of 10 stay. If there is something, we can do to better the next stay to get that perfect 10, please let us know as we will do all we can to accommodate the request. We appreciate all of your feedback and are already looking forward to the next time we have the PRIVILEGE of serving you.Thanks,-Michael, Hilton Garden Inn Middleton.

6/10 一般般

Danielle

不喜歡:整潔度和員工素質
於 2024 年 2 月住了 2 晚
HGI 於 2024年3月18日回覆
Valued Guest;Thank you for taking the time to submit a survey on your most recent stay! We are happy to see things went well and that you enjoyed the overall stay! We hope that after this stay we have now become your go to property whenever your travels bring you our way as we feel it is an HONOR to call you OUR guest.Our goal is always 110% guest satisfaction. We want every guest to have a 10 out of 10 stay. If there is something, we can do to better the next stay to get that perfect 10, please let us know as we will do all we can to accommodate the request. We appreciate all of your feedback and are already looking forward to the next time we have the PRIVILEGE of serving you.Thanks,-Michael, Hilton Garden Inn Middleton.

10/10 有夠讚

Ashlet

家庭旅遊
喜歡:整潔度、住宿環境和硬體和客房舒適度
不喜歡:員工素質
於 2024 年 2 月住了 1 晚
Heather-AGM 於 2024年2月19日回覆
Thank you for taking a moment to share your experience. I am happy to hear you found your stay at the Hilton Garden Inn-Middleton to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 有夠讚

Rosemary

於 2024 年 2 月住了 1 晚
HGI 於 2024年3月21日回覆
Valued Guest;Thank you for taking the time to submit a survey on your most recent stay! We are happy to see things went well and that you enjoyed the overall stay! We hope that after this stay we have now become your go to property whenever your travels bring you our way as we feel it is an HONOR to call you OUR guest.Our goal is always 110% guest satisfaction. We want every guest to have a 10 out of 10 stay. If there is something, we can do to better the next stay to get that perfect 10, please let us know as we will do all we can to accommodate the request. We appreciate all of your feedback and are already looking forward to the next time we have the PRIVILEGE of serving you.Thanks,-Michael, Hilton Garden Inn Middleton.

8/10 不錯哦

JUDITH

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The pool area and work out center were very nice. We will stay here again if in the area.
於 2024 年 2 月住了 1 晚
Heather-AGM 於 2024年2月19日回覆
Thank you for taking a moment to share your experience. I am happy to hear you found your stay at the Hilton Garden Inn-Middleton to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

8/10 不錯哦

Molly

商務旅客
喜歡:整潔度、設施服務和住宿環境和硬體
不喜歡:員工素質
Usually I love staying here, but this time they charged my card upon leaving for a full nights stay and my bank reported it as fraud and I had to be issued a new card. Incredibly frustrating. The girl who I spoke to when I called was incredibly rude and not helpful.
於 2024 年 1 月住了 1 晚
Trevor - FOS 於 2024年2月1日回覆
Good Afternoon. I'm terribly sorry for the poor experience you had with our front desk. If you could please recall either the person you spoke with or the time and date you called so that I am able to properly look into this matter. Thank you so much.

2/10 很糟糕

Carley

於 2024 年 1 月住了 2 晚
Trevor - FOS 於 2024年2月1日回覆
I'd like to personally thank you for choosing us for you stay. I'm sorry for the experience you had with us.

10/10 有夠讚

Molly

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 1 月住了 1 晚
Trevor - FOS 於 2024年2月1日回覆
I'd like to personally thank you for choosing us for you stay. I'm happy to hear you had a great experience.

8/10 不錯哦

Kristen R

商務旅客
喜歡:員工素質和設施服務
於 2024 年 1 月住了 5 晚
Heather-AGM 於 2024年2月19日回覆
Thank you for taking a moment to share your experience. I am happy to hear you found your stay at the Hilton Garden Inn-Middleton to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 有夠讚

Takisha

喜歡:整潔度、員工素質和住宿環境和硬體
Great place for kids
Heather-AGM 於 2024年2月19日回覆
Thank you for taking a moment to share your experience. I am happy to hear you found your stay at the Hilton Garden Inn-Middleton to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

8/10 不錯哦

Sheila

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 3 晚
Heather-AGM 於 2024年2月19日回覆
Thank you for taking a moment to share your experience. I am happy to hear you found your stay at the Hilton Garden Inn-Middleton to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

6/10 一般般

Kristine

團體旅遊
喜歡:整潔度、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚
Heather-AGM 於 2024年2月19日回覆
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback, and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. Please contact me direct at the email or phone number below if there is anything else we can do for you at this time. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 有夠讚

Flo

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚
Heather-AGM 於 2024年2月19日回覆
Thank you for taking a moment to share your experience. I am happy to hear you found your stay at the Hilton Garden Inn-Middleton to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 有夠讚

Jenny

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
My husband and I stayed for three nights. The room(king) was spacious and clean. Front desk was so courteous and paid attentionto any needs. When we go back to Madison, we plan on utilizing this hotel
於 2023 年 11 月住了 3 晚
HGI 於 2024年3月18日回覆
Valued Guest;Thank you for taking the time to submit a survey on your most recent stay! We are happy to see things went well and that you enjoyed the overall stay! We hope that after this stay we have now become your go to property whenever your travels bring you our way as we feel it is an HONOR to call you OUR guest.Our goal is always 110% guest satisfaction. We want every guest to have a 10 out of 10 stay. If there is something, we can do to better the next stay to get that perfect 10, please let us know as we will do all we can to accommodate the request. We appreciate all of your feedback and are already looking forward to the next time we have the PRIVILEGE of serving you.Thanks,-Michael, Hilton Garden Inn Middleton.

10/10 有夠讚

William

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Usual good service. We stay often.
於 2023 年 11 月住了 1 晚
Trevor - FDS 於 2023年12月1日回覆
Thank you for the positive response! We look forward to you staying with us again soon!

10/10 有夠讚

Kevin

喜歡:住宿環境和硬體
於 2023 年 11 月住了 1 晚
Heather-AGM 於 2023年11月13日回覆
Thank you for taking a moment to share your experience. I am happy to hear you found your stay at the Hilton Garden Inn-Middleton to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 有夠讚

Ruth

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Our 3rd time here and will return again. Might get some pillows that are not so soft that they can be folded over several times to work.
於 2023 年 11 月住了 3 晚
Heather-AGM 於 2023年11月13日回覆
Thank you for taking a moment to share your experience. I am happy to hear you found your stay at the Hilton Garden Inn-Middleton to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

4/10 不太好

emily

於 2023 年 10 月住了 1 晚
Trevor - FDS 於 2023年11月17日回覆
Dear Emily,Thank you for the feedback about your recent stay. We are very sorry your experience did not offer you the quality of service you deserve. We strive to give exceptional service every day, for every guest; I am very sorry to hear that we did not meet your expectations.

8/10 不錯哦

真實旅客

家庭旅遊
喜歡:整潔度、員工素質和客房舒適度
3-day stay
We were in Madison for a couple days, and stayed at the HGI. There is nothing wrong with this hotel. I just felt that for the cost, it could have been nicer. The rooms are comfortable, but not that much more than cheaper hotels. Breakfast is not included. But, it was clean, and in a convenient, safe location.
於 2023 年 10 月住了 3 晚
Heather-AGM 於 2023年11月13日回覆
Thank you for taking a moment to share your experience. I am happy to hear you found your stay at the Hilton Garden Inn-Middleton to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

8/10 不錯哦

jo

商務旅客
喜歡:整潔度和員工素質
No complimentary breakfast.
於 2023 年 10 月住了 3 晚
Heather-AGM 於 2023年11月13日回覆
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback, and we are very sorry we did not exceed your expectations. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

4/10 不太好

Stevie

不喜歡:員工素質、設施服務和住宿環境和硬體
No pool, no restaurant, no bar, loud guests. Would not recommend
於 2023 年 10 月住了 1 晚
Heather-AGM 於 2023年11月13日回覆
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback, and we are very sorry we did not exceed your expectations. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 有夠讚

Douglas

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 1 晚
Heather-AGM 於 2023年10月22日回覆
Thank you for taking a moment to share your experience. I am happy to hear you found your stay at the Hilton Garden Inn-Middleton to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

8/10 不錯哦

Jim

家庭旅遊
喜歡:員工素質、設施服務和住宿環境和硬體
Staff was very friendly and helpful. Only downside was pool waa closed for repairs but they had a solution for it. Woild definitely stay there agaim!
於 2023 年 10 月住了 2 晚
Heather-AGM 於 2023年10月22日回覆
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback, and we are very sorry we did not exceed your expectations. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 有夠讚

R C

商務旅客
喜歡:員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 1 晚
Heather-AGM 於 2023年10月22日回覆
Thank you for taking a moment to share your experience. I am happy to hear you found your stay at the Hilton Garden Inn-Middleton to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 有夠讚

Michael

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 2 晚
Heather-AGM 於 2023年10月22日回覆
Thank you for taking a moment to share your experience. I am happy to hear you found your stay at the Hilton Garden Inn-Middleton to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 有夠讚

Andrew

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 1 晚
Heather-AGM 於 2023年10月22日回覆
Thank you for taking a moment to share your experience. I am happy to hear you found your stay at the Hilton Garden Inn-Middleton to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

2/10 很糟糕

Chris

商務旅客
喜歡:整潔度、設施服務和住宿環境和硬體
不喜歡:員工素質
Uncontrolled barking dogs in guest room for hours well into the night and staff seemingly could’ve cared less for multiple guests that couldn’t sleep as a result of it. I’ll never ever stay at any Hilton Garden again.
於 2023 年 10 月住了 3 晚
Heather-AGM 於 2023年10月22日回覆
Thank you for taking the time to share your experience about your recent stay at our hotel. We know how important a good night’s sleep is and I sincerely apologize for the noise issue encountered during your stay. I will address your feedback with our team. If there is anything else I can do for you at this time, please contact me at the phone number or email below. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

8/10 不錯哦

Carol

情侶出遊
喜歡:整潔度和設施服務
Rooms well insulated so very quiet. Only 1x heard another voice in hallway/other room and that was over 3 nights. However, our room was one floor above the area where garbage trucks collected dumpsters for the properties in the area so Monday at 5, 545 and 630 was noisy! Pool was not available and they offered us 'sister properties' pools we could use - no thanks not traveling to another property to use a pool which was disappointing. Charge for breakfast a little much and years ago it was included in price.
於 2023 年 10 月住了 3 晚
Heather-AGM 於 2023年10月22日回覆
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback, and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. Please contact me direct at the email or phone number below if there is anything else we can do for you at this time. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 有夠讚

Julia

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice property with friendly staff. Let us check in 2 hours early.
於 2023 年 10 月住了 1 晚
Heather-AGM 於 2023年10月22日回覆
Thank you for taking a moment to share your experience. I am happy to hear you found your stay at the Hilton Garden Inn-Middleton to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 有夠讚

La Tasha

於 2023 年 9 月住了 2 晚
Heather-AGM 於 2023年10月22日回覆
Thank you for taking a moment to share your experience. I am happy to hear you found your stay at the Hilton Garden Inn-Middleton to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

8/10 不錯哦

Nate

於 2023 年 9 月住了 2 晚
Heather-AGM 於 2023年10月22日回覆
Thank you for taking a moment to share your experience. I am happy to hear you found your stay at the Hilton Garden Inn-Middleton to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 有夠讚

Amber

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 2 晚
Heather-AGM 於 2023年10月22日回覆
Thank you for taking a moment to share your experience. I am happy to hear you found your stay at the Hilton Garden Inn-Middleton to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 有夠讚

Deborah

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We were in town for a tournament at the Capital Ice Arena and this location was perfect. Plus, it is close to a lot of dining and shopping. The hotel was very nice. The staff was great. And our room was clean and as described. We will use them again when in the area.
於 2023 年 9 月住了 2 晚
Heather-AGM 於 2023年10月22日回覆
Thank you for taking a moment to share your experience. I am happy to hear you found your stay at the Hilton Garden Inn-Middleton to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.