6/10
This was the most bizarre and horrible check-in experience I have ever had. There were a ton of people in the lobby waiting to check in, instead of the staff having everyone form a line. They proceeded to call out names of guests for 20 minutes. These guests weren’t even in line waiting. This process held everyone up most guests were there to go to the Morgan Wallen concert, therefore making all of us late. They could see everyone was beyond frustrated, and continued this bizarre horribly slow process of calling out names of people that weren’t even there. Common sense should have prevailed and they could have checked everyone in quickly. They had one lady calling names and the other employee activating keys of guests that weren’t even there. It was a total waste of time. All of us waiting were beyond frustrated.
Palma
於 2025 年 6 月住了 1 晚