Reception
Check availability

Reviews of Courtyard by Marriott Jackson Madison

3 out of 5
Courtyard by Marriott Jackson Madison
601 Baptist Drive, Madison, MS

Reviews

9.4

Exceptional

Rating 10 - Excellent. 307 out of 403 reviews" "
Rating 8 - Good. 63 out of 403 reviews" "
Rating 6 - Okay. 16 out of 403 reviews" "
Rating 4 - Poor. 7 out of 403 reviews" "
Rating 2 - Terrible. 10 out of 403 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities
I went downstairs to get coffee at 6:15. I wasn’t aware that it didn’t open until 6:30. The first lady was extremely rude about it. But there was another lady. Her name was Sandra. She was so nice and got me some even though she wasn’t open yet. And she was so cheerful and helpful. It was very much appreciated!
Stayed 1 night in May 2024
Response from Sales on 2024/5/20
Hi Rita, thank you for choosing Courtyard by Marriott Madison for your recent stay in our area! We are so glad you enjoyed your stay and were able to meet our Sandra! We are very lucky to have her on our team! Please come and stay with us agin the next time you are in the area!

10/10 Excellent

Shavonta

Stayed 1 night in Apr 2024
Response from Sales on 2024/5/20
Hi Shavonta, thank you for providing your feedback! We are thrilled to hear that you enjoyed your stay with us! Please come back and stay with us again, soon!

10/10 Excellent

Shelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Apr 2024
Response from Sales on 2024/4/15
Hi Shelly! Thank you for choosing Courtyard Jackson Madison for your recent stay in our area! We are so glad you enjoyed your time with us! Please come back and stay with us again.

2/10 Terrible

John

Stayed 1 night in Apr 2024
Response from Chloe Powell - Digital Marketing Manager on 2024/5/7
John,We apologize for any inconvenience that may have happened during your stay. We thank you for the review and hope to provide you with a better experience in the future.

10/10 Excellent

Stacy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Apr 2024
Response from Sales on 2024/4/8
Hi Stacy, we are so glad you chose Courtyard by Marriott Madison for your recent stay with us! We look forward to welcoming you back, soon!

10/10 Excellent

Raymonda, Yazoo City Ms

Stayed 1 night in Mar 2024
Response from Sales on 2024/4/8
Hi Raymonda! Thank you for your feedback! Please come and stay with us again, soon!

8/10 Good

April

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Sales on 2024/4/4
Hi April! Thank you for providing your feedback! We are glad you enjoyed your stay with us and hope to welcome you again, soon!

10/10 Excellent

Dana, McKinney

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel. The staff is extremely efficient and friendly. The rooms are clean and quiet v
Stayed 1 night in Mar 2024
Response from Sales on 2024/3/27
Hi Dana! Thank you for choosing Courtyard by Marriott Jackson Madison! We appreciate your feedback on our lovely staff and cleanliness. Please come stay with us again, soon!

8/10 Good

Christina

Stayed 1 night in Mar 2024
Response from Chloe Powell - Digital Marketing Manager on 2024/4/1
Christina,We apologize for any inconveniences that made your stay fall short of a five- star stay. We hope to service you again in the future!

10/10 Excellent

Rami

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Dec 2023
Response from Sales on 2024/2/27
Hi Rami, thank you for choosing Courtyard by Marriott Jackson Madison for your recent stay in our area! Thank you for your feedback! Please come back and stay with us soon!

10/10 Excellent

Marsha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and quiet and comfortable
Stayed 1 night in Feb 2024
Response from Sales on 2024/2/27
Hi Marsha, thank you for your feedback on our hotel! We are so glad you enjoyed your stay with us at Courtyard by Marriott Jackson Madison!

8/10 Good

Dana

Traveled with family
Nice room
The hotel was nice and clean. The staff was friendly and efficient. I had requested a room with a bathtub and was told one had been blocked off for me. It was not so I ended up with a shower only. Also, there was a consistent vibrating noise in my room. I must have been near the air conditioning system. I will stay there again.
Stayed 2 nights in Feb 2024
Response from Sales on 2024/2/12
Hi Dana, thank you for choosing Courtyard by Marriott Jackson Madison for your recent hotel stay in our area! We appreciate your feed back and look forward to welcming you again, soon!

10/10 Excellent

Tangela

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to places to eat and shop.
Stayed 1 night in Feb 2024
Response from Sales on 2024/2/5
Hi Tangela! Thank you for choosing Courtyard by Marriott Jackson Madison for your recent stay! We are so glad you enjoyed your time with us. We hope to see you again soon!

4/10 Poor

David

Stayed 1 night in Jan 2024
Response from Sales on 2024/1/25
Hi David, thank you for taking the time to provide your feedback. We would love the opportunity to address your concerns. Providing the highest level of service is always our goal, and we apologize for not meeting your standards or ours.

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Sales on 2024/1/12
Hi David, thank you for choosing Courtyard Jackson Madison for your recent hotel stay! We are so glad you enjoyed your time with us. Please come back and stay with us again, soon!

10/10 Excellent

Desiree

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
See you next time!
The property was exceptionally clean and absolutely beautiful! The location was great and the staff was professional and accommodating. The room was just as pictured. The bar and restaurant on site was really convenient. We had a wonderful stay. Everything was perfect! We will definitely be back!
Stayed 2 nights in Dec 2023
Response from Sales on 2024/1/8
Desiree, wow! Thank you so much for sharing your feedback with us at Courtyard by Marriott Jackson Madison! We are so glad you enjoyed your stay with us and cannot wait to welcome you again!

10/10 Excellent

Brittany

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great for our short stay. Will definitely stay here again in the future.
Stayed 1 night in Dec 2023
Response from Sales on 2024/1/5
Hi Brittany! Thank you for your feedback! We are so glad you chose to stay with us at Courtyard Jackson Madison. We look forward to seeing you again, soon!

10/10 Excellent

MACKENZIE, Knoxville

Stayed 1 night in Dec 2023
Response from Sales on 2024/1/8
Hi MACKENZIE, thank you for your feedback! Providing amazing customer service is our number one priority and we are so glad you experienced that with our team!

10/10 Excellent

Amanda

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Sales on 2023/11/17
Hi Amanda! Thank you so much for choosing Courtyard Jackson Madison! We are thrilled you enjoyed your stay!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Sales on 2023/11/13
Thank you so much for the amazing feedback for Courtyard by Marriott Jackson Madison! Please come back and stay with us next time you are in the area!

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Nov 2023
Response from Sales on 2023/11/6
Hi Debbie,Thank you so much for choosing Courtyard by Marriott Jackson Madison! We appreciate your feedback on our friendly staff and hope to welcome you again, soon!

8/10 Good

Robert

Stayed 3 nights in Oct 2023
Response from Sales on 2023/11/13
Hi Robert, thank you so much for choosing Courtyard by Marriott Jackson Madison for your recent stay in our area! We hope to welcome you again, soon!

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Sales on 2023/10/23
Hi Melissa! Thank you for choosing Courtyard by Marriott Jackson Madison for your recent stay! We appreciate the feedback and hope to welcome you again, soon!

10/10 Excellent

Frances

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Sales on 2023/10/16
Hi Frances, thank you for choosing Courtyard by Marriott Jackson Madison for your recent stay in the area! We appreciate the feedback and hope to welcome you again, soon!

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Sales on 2023/10/16
Hi Larry! Thank you for the great feedback about Courtyard by Marriott Jackson Madison! We hope to welcome you again, soon!

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Sales on 2023/10/16
Hi William, thank for for taking the time to provide your feedback for Courtyard by Marriott Jackson Madison! We are so glad you chose to stay with us! We hope to see you again, soon!

10/10 Excellent

Kayla, Denham Springs

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was incredible, very clean.
Stayed 1 night in Sep 2023
Response from Sales on 2023/10/2
Kayla, thank you so much for choosing our hotel, Courtyard by Marriott Jackson Madison! We are so glad you enjoyed your stay! Thank you for the feedback on the cleanliness of our hotel and our incredible staff. We hope to see you again, soon!

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Sales on 2023/10/1
Hi William, thank you for choosing Coutyard by Marriott Jackson Madison! We appreciate the feedback and hope to welcome you again, soon!

10/10 Excellent

Orande, Ruskin

Liked: Cleanliness, staff & service, property conditions & facilities
Great Place to stay!
Stayed 2 nights in Sep 2023
Response from Mary Kathryn on 2023/9/18
Orande- Thank you for choosing Courtyard Jackson Madison! I am thrilled to see that you enjoyed your stay!

10/10 Excellent

Susan d

Stayed 1 night in Sep 2023
Response from Sales on 2023/10/9
Hi Susan! Thank you for choosing Courtyard by Marriott Jackson Madison! We appreciate your feedback and hope to welcome you again, soon.

10/10 Excellent

Tanya

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean, and friendly staff.
Stayed 1 night in Aug 2023
Response from Leslie Ann on 2023/9/6
Tanya, thank you for the review about your recent stay with us at Courtyard by Marriott Jackson Madison. We are glad to know that your experience with us was wonderful.

10/10 Excellent

Ernest

Stayed 1 night in Aug 2023
Response from Mary Kathryn on 2023/9/15
Ernest,On behalf of the team here at Courtyard Jackson Madison, thank you for the five-star review!!

8/10 Good

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Sales on 2023/8/28
Hi Ruth! Thank you for choosing Courtyard by Marriott Jackson Madison for your recent stay in our area! We appreciate the feedback and hope to see you again, soon!

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Check in person was amazing friendly!!!
Stayed 1 night in Aug 2023
Response from Sales on 2023/8/21
Hey Andrea! Thank you so much for choosing Courtyard by Marriott Jackson Madison! We are so glad you enjoyed your stay. Paul is a great employee and we are so happy you were able to check in with him! Please come back and stay with us next time you are in the area.

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice room was very nice worth the money
Stayed 1 night in Aug 2023
Response from Sales on 2023/8/11
Hi Brenda! We are so thankful you chose Courtyard by Marriott Jackson Madison for your recent stay in our area. We are glad you enjoyed the room and our staff! Please come back to stay with us, soon!

10/10 Excellent

Freda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from Sales on 2023/8/7
Hi Freda! Thank you for choosing Courtyard Jackson Madison for your recent stay. We appreciate the feedback and hope to welcome you again, soon!

10/10 Excellent

Kenneth, Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Place is always nice and staff is friendly
Stayed 1 night in Jul 2023
Response from Sales on 2023/8/4
Hi Kenneth! Thank you for your feedback on Courtyard by Marriott Jackson Madison! We are always striving to provide the highest level of customer service and cleanliness and are glad this is your experience at our property. We can't wait to welcome you again, soon!

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Amazing comfort , price , location,
Stayed 1 night in Jul 2023
Response from Sales on 2023/8/2
Hi Robert, thank you so much for the feedback! We are so glad you enjoyed the comfort of the hotel, price and our location! We are glad to hear you had an enjoyable stay and hope to welcome you again, soon!

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the property.
Stayed 1 night in Jul 2023
Response from Sales on 2023/7/31
Hi James! We are so thankful you chose Courtyard by Marriott Jackson Madison for your recent stay iin our area! Thank you for the kind feedback. We hope to welcome you again, soon!

8/10 Good

Johnny

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in a good area
Stayed 2 nights in Jul 2023
Response from Sales on 2023/7/24
Hi Johnny! Thank you so much for your feedback on our property! We hope to welcome you agaihn, soon!

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Clean and quiet. Georgia Blue restaurant across the parking lot was amazing!
Stayed 1 night in Jul 2023
Response from Sales on 2023/7/12
Hi Amy! Thank you for choosing Courtyard Jackson Madison! We are so glad you enjoyed your stay with us and hope to welcome you again, soon!

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms & Comfortable Beds
Stayed 1 night in Jul 2023
Response from Allie on 2023/7/10
Thank you for your review of Courtyard by Marriott Jackson Madison, Kim!

10/10 Excellent

Donnie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unexpected unique amazing room 4 Mom/Daughter wknd
The rooms are amazing. 10/10 100%! The nicest hotel I’ve stayed at in this category. It’s warm & inviting while at the same time artistic in a sort of modern-sputnik way. To me, modern décor & furniture tend to trade comfort for style but not so at this hotel. They have blended the 2 in a cozy but exciting way. I’m beyond impressed! I was on a special Mommy/Daughter weekend trip & her 8 year old mind was in love before the door closed behind us. She’s told her big brother & friends how jealous they should be bc we stayed here & they didn’t. She just feels like the heavens opened up & blessed us. It has certainly added a special flare to our special wknd together!
Stayed 1 night in Jun 2023
Response from Sales on 2023/7/6
Hi Donnie! Thank you for a glowing review of our beautiful hotel, Courtyard Jackson Madison! We are so glad you chose to stay with us and hope to welcome you again, soon!

8/10 Good

Kenneth, Madison

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room well designed, bath room ample, 5' wide shower. Con: 1st room not prepared, toilet lid broken in 2nd, but good managermehandled as could.
Stayed 2 nights in Jun 2023
Response from Sales on 2023/6/20
Hi Kenneth! Thank you for bringing this to our attention. I'm glad our manager was able to take care of any issue that arose to your satisfaction. Please consider us again the next time you are in the area. We would love to have you again!

8/10 Good

Jeanna, Dallas

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed the cleanliness of this hotel. You could tell it was well cared for. The staff were nice as well. The one thing Is I wish there was a highlight of the dining options inside and a better quality pool experience. It feel more like a small add on.
Stayed 1 night in Jun 2023
Response from Sales on 2023/6/20
Hi Jeanna, thank you for choosing Courtyard Jackson Madison! We appreciate your kind words about our staff! Please consider us again when in the area. We would love to welcome you again, soon!

10/10 Excellent

Denise

Stayed 2 nights in Jun 2023
Response from Sales on 2023/6/20
Hi Denise! Thanks for your feedback! We appreiate you taking the time and hope to see you again soon!

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Sales on 2023/6/20
Hi Bill, thank you for taking the time to provide your feedback! We hope you will stay with us, again!

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Sales on 2023/5/30
Hi there! Thank you for choosing Courtyard Jackson Madison! We appreciate your feedback and hope to welcome you again, soon!

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to the kids
Response from Sales on 2023/5/24
Hi Robert! Thank you so much for choosing to stay at Courtyard Madison! We are glad you enjoyed your time with us and hope to welcome you again, soon!

8/10 Good

Alicia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Sales on 2023/5/15
Hi Alicia! Thank you so much for choosing Courtyard Jackson Madison! We are thankful you took the time to provide your feedback and look forward to welcoming you again, soon!