Quiet and comfortable. Water heater takes forever.
真實旅客
於 2020 年 12 月住了 1 晚
10/10
Great hotel for the price, location is good. Their service is not great
真實旅客
於 2020 年 10 月住了 2 晚
10/10
真實旅客
於 2020 年 9 月住了 2 晚
10/10
It was amazing, the location is near Nabawi mosque.
Syarif
於 2020 年 1 月住了 5 晚
4/10
真實旅客
於 2020 年 1 月住了 2 晚
8/10
Overall rating is excellent regarding location being very near to el haram
Aly
於 2020 年 1 月住了 3 晚
2/10
It was very bad hotel and does not deserve 5 stars hotel, I stayed there for 2 days and no one come for cleaning and room service as I called them for that but no response. Another thing there was very bad smell in the room and there was cooking smell overall the hotel. the bed smell very bad and itch all the night.
Riyadh
於 2020 年 1 月住了 2 晚
4/10
we were told they had problems with laundry service so they could not supply BATH TOWELS,also tissue paper not supplied staffing problems and they could not clean rooms because they were very busy.
ours was free breakfast and we were accomodated in breakfast lounge with INDONESIAN FOOD!!!! was a bad experiance.
We think they overcharged and we must get some kind of refund .
we had given in writing the frontdesk and the management about issues but for nothing
真實旅客
於 2019 年 11 月住了 5 晚
8/10
this hotel is ok but not like 5-star hotels it's near to haram but doesn't expect the 5 stars services, food is good but not perfect for the money I paid i was expecting more of I got
真實旅客
於 2019 年 12 月住了 5 晚
8/10
كان السكن في جناح، الاستقبال جيد ولكن هناك دائما تأخر من قبل حاملي الحقائب، صغر مساحة الاستقبال
mohammed
於 2019 年 12 月住了 4 晚
10/10
Location to Haram very convenient alhamdullilah, great staff.
真實旅客
於 2019 年 11 月住了 3 晚
6/10
The pictures make it look a lot nicer. The building is getting old and the reception staff is slow as a turtle. Given how much traffic and tourism this area gets, I assume the staff would be much more qualified to handle things more professionally and fast.
真實旅客
於 2019 年 11 月住了 3 晚
4/10
I like the proximity to the Haram. The room switches are not user friendly, the house keeping is just terrible, the staff in the reception are not very active when it comes to services after check in. Check in was very fine, Haitam was a nice guy but after him No1.
Mikail
於 2019 年 11 月住了 4 晚
6/10
真實旅客
於 2019 年 10 月住了 7 晚
10/10
真實旅客
於 2019 年 10 月住了 1 晚
8/10
Mohammed
於 2019 年 10 月住了 1 晚
10/10
真實旅客
於 2019 年 10 月住了 2 晚
10/10
Shimaa
於 2019 年 10 月住了 3 晚
10/10
Near the holly mosque
nayef
於 2019 年 10 月住了 2 晚
8/10
Mohamed Salim
於 2019 年 10 月住了 2 晚
8/10
The location is great, reception staff are very professional and breakfast is awesome. The hotel needs some renovation as the carpet bathroom need renovation and the AC is getting old as it stopped working twice.
真實旅客
於 2019 年 10 月住了 4 晚
10/10
真實旅客
於 2019 年 6 月住了 2 晚
8/10
OSAMA
於 2019 年 3 月住了 2 晚
10/10
Staff were very nice. Room was clean and spacious. We got free upgrade. Very near to the Haram.
Masuma
於 2019 年 3 月住了 2 晚
8/10
Check the n excellent. There are so many conditioners , lotions and body gel but no shampoo. Got lucky to have extra shampoo bottle in luggage.