Reception

Reviews of Manarat Al Aqsa

Manarat Al Aqsa
Al Manakhah, Al Zobier Ibn Al Awam, Madinah

Reviews

5.4
Rating 10 - Excellent. 2 out of 21 reviews" "
Rating 8 - Good. 6 out of 21 reviews" "
Rating 6 - Okay. 3 out of 21 reviews" "
Rating 4 - Poor. 4 out of 21 reviews" "
Rating 2 - Terrible. 6 out of 21 reviews" "

5.0/10

Cleanliness

5.2/10

Staff & service

6.4/10

Amenities

4.8/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service, amenities
Check in was nice en quick. Wifi is not avaiable in rooms. Rooms are not quite clean.
Stayed 4 nights in Feb 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Nice clean room with basic essentials. Hotel is a short walk from Gate 7 of Masjid Nabwi. This gate is the closest to entrance to Riaz ul Jannah area. Not many food options closer to hotel though. Many cheap Date shops nearby.
Stayed 2 nights in Feb 2020

2/10 Terrible

AdalManjayil, Kuwait

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very poor hotel, not at all acceptable, rooms are very congested, toilet extremely poor condition, electrical problems, BENGALI RECEPTIONIST ARE VEEY RUDE..
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Delayed check in
Located very close to the mosque and in a very peaceful location. The two minor issues I had are; 1. there was no wifi connection in the rooms. 2. My check in was delayed because i booked online.
Stayed 2 nights in Jan 2020

8/10 Good

MOHAMMAD

Traveled with family
Liked: Staff & service, room comfort
.
Stayed 2 nights in Jan 2020

2/10 Terrible

Rabbani

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very poor service, housekeeping zero, bed sheets are unclean.
Stayed 2 nights in Dec 2019

2/10 Terrible

aftab alam

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I am very disappointed to stay next time i can't stay
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Stayed 8 nights in Nov 2019

4/10 Poor

Ansal

Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very helpful and always there to help. Made our stay comfortable. Will recommend to others and will stay if I get a chance again.
Stayed 9 nights in Oct 2019
Response from HOSSAIN AHMED on 2019/11/14
Dear Guest We would like to thank you for your comment We will be pleased to welcome you again at your next stay

2/10 Terrible

ALI

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2019

8/10 Good

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Keep improving
Stayed 2 nights in May 2019

8/10 Good

Verified traveler

Liked: Staff & service
Excellent service, very friendly people. Less than 5 minutes from Haram. Door was missing security chain apart from that everything else was fine. Small shop for daily needs inside the hotel. Very easy check in and very friendly staff.
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveler

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
Pro- Hotel location is good Con-cleanliness and condition of hotel was bad
Stayed 2 nights in Mar 2019

8/10 Good

Sherif

Liked: Staff & service, property conditions & facilities, room comfort
كانت جيده
Stayed 3 nights in Jan 2020

6/10 Okay

Verified traveler

Disliked: Room comfort
الرحال
الفندق نجمة او اثنتين كخدمة ،الواي فاي ضعيف جدا او لا يعمل داخل الغرف فقط في الممرات . الازعاج من النزلاء حيث انهم من الدول النامية . مواقف السيارات محدود جدا عبارة عن طابقين فقط في كل طابق ٦ سيارات الدخول والخروج من نفس المدخل وهو ضيق جدا وخاصة للسيارات الكبيرة بعده عن مصلى النساء حاليا الا اذا انتهت أعمال التوسعة للمسجد النبوي
Stayed 2 nights in Jan 2020

4/10 Poor

Nighat

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2019

2/10 Terrible

hussain

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
لا انصح الإقامة فيه
للأسف الفندق سيء للغاية.. غير نظيف و استقبال سيئ و كذلك الإقامة غير مريحه و اتمنى من ادارة الموقع حذفه من الموقع لأنه لا يستحق
Stayed 4 nights in Jun 2019

4/10 Poor

Ali

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
سيئ
سيئة جداً ، غير الصور اللي في الموقع وغير متعاونين ولا توجد مواقف سيارات ونظافة الغرفة سيئة جداً
Stayed 2 nights in May 2019

2/10 Terrible

MAHER

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
فندق سيء جدا جدت
فندق سيء جدا جدا لا يصلح نهائيا والرائحة فيه كريهة الممرات بين الغرف ضيقة والغرف سيئة جدا وغير نظيفة والفرش قديم... أنا حجزت فيه عن طريق بوكنج ولما وصلت ما سكنت وما قبلوا يرجعوا المبلغ وقدمت شكوى على وزارة السياحة وكمان لم يستجيبوا... نصيحة لوجه الله لا يصلح بتاتا.. وحجزت في فندق أنوار المدينة موفنبيك.. طبعا لا يوجد وجه مقارنة...
Stayed 2 nights in May 2019

4/10 Poor

osama

Disliked: Cleanliness, staff & service, property conditions & facilities
النظافه اقل من المتوسط
لايوجد صيانه ولا انترنت
Stayed 1 night in Apr 2019