"Lovely hotel in a great location. Staff were helpful when we were planning excursions.
Shower was lovely and powerful.
The room despite all of the windows was very lowly lit so doing my hair and make up was a challenge and I had to do it standing at the bathroom sink which for someone with a back issue was a challenge
The wardrobe was huge but lacked shelves and hangers. The bathroom lacked hanging space eg for towels - hooks next to the shower would be helpful.
Breakfast was plentiful with lots of choices.
Coffee was not great from the machine so we ordered separately as I’m vegan and the cappuccino was effectively a white coffee.
Breakfast staff were all very friendly and helpful
Rooftop was lovely but service was super slow and standing at the bar I was often ignored despite there being less than a handful of people there."
"The staff really make this resort feel like a vacation, from the bar, front desk and the restaurant everyone was incredible. Cannot recommend this place enough, it’s made me want to look into staying at another Riu resort."
"We lived the rooms, ambiance and garden areas.
The cocktail class we took was entertaining but should lean into local drinks instead of 3 basic common drinks that were all shaken."
"Je suis resté 3 nuits à la fin de mon voyage à Madère, et c’est mon hôtel coup de cœur. Le décor est magnifique, parfaitement situé, les attentions du staffs sont toujours très agréable. Super déjeuner, et ils nous on même prépare une boîte à lunch déjeuné car notre vol était tôt le matin. Que de bons commentaire."
"The facility was amazing but we did not get to utilize it much as we toured the island for 3 days. The pizza restaurant was very good, food and staff. Atlantis was good food but staff did not know what a gin martini was and I got a gin and tonic with oranges etc. The staff in the lounge above were not friendly.
Our room 4204 was below a penthouse (private suite) that was noisy, kids running around and furniture moving.
The bar in the main restaurant closed at 6:00 so we were not able to access after our days trip around Madeira."
Savoy Palace - The Leading Hotels of the World - Savoy Signature
10/10 Excellent
"Beautiful hotel, with every amenity and in close proximity to the heart of Funchal. We visited other hotels for drinks and dining, and they were all very nice, but Savoy Palace stood out above all of them as the perfect combination of class, comfort, amenities, and location. Highly recommend and will 100% stay there next visit!"
"The small gym was empty both times I went, which was great for me. I never saw anyone swimming in the gorgeous pool, possibly because it’s not very hot this time of year. Staff at reception very helpful. Located extremely close to restaurants and shops. Only thing I didn’t like was breakfast. They have 2 coffee machines that maybe fancy drinks which were great, but the food selection wasn’t appetizing. It was on par with a normal hotel continental breakfast."
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