鄰近海灘
查看供應情況

波圖聖瑪麗亞飯店的評分

4 out of 5
波圖聖瑪麗亞飯店
Avenida do Mar e das Comunidades, Madeirenses 50, Funchal

評論

9.4

好極了

10 分，有夠讚；409 則評論中有 286 則" "
8 分，不錯哦；409 則評論中有 102 則" "
6 分，一般般；409 則評論中有 16 則" "
4 分，不太好；409 則評論中有 4 則" "
2 分，很糟糕；409 則評論中有 1 則" "

9.8/10

整潔度

9.2/10

員工素質

9.2/10

設施服務

9.4/10

住宿環境和硬體

8.8/10

環保程度

評論

10/10 有夠讚

Kenneth

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Excellent location close to a wide variety of local restaurants and facilities. Excellent helpful and friendly staff. Great facilities within the hotel.
於 2024 年 5 月住了 7 晚

10/10 有夠讚

Diana

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great hotel, clean, luxurious, friendly and helpful staff. Breakfast exceeded expectations
於 2024 年 4 月住了 1 晚

8/10 不錯哦

Rainer

喜歡：整潔度
於 2024 年 3 月住了 7 晚

10/10 有夠讚

Mona

情侶出遊
喜歡：員工素質、設施服務和住宿環境和硬體
Skøn beliggenhed, roligt og samtidig i centrum. Meget varieret morgenmad. Dejlige senge. Fantastisk med jacuzzi på tagterrassen med udsigt over havnen.
於 2024 年 2 月住了 3 晚
Bacanhim 於 2024年3月12日回覆
Dear Guest,Your opinion is very important to us. We were very pleased to hear that you enjoyed the time you spent with us. We look forward to seeing you again soon, here or at another Portobay hotel.RegardsCarla

8/10 不錯哦

Ingrid

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Das Hotel ist sehr guenstig gelegen mit direktem Zugang zum Kiesstrand vor dem Hotel. Alles ist von dort aus fusslaeufig bequem zu erreichen. Wenn man in der Stadt bleiben will, braucht man keinen Mietwagen. Aber folgende Zimmer sind zu vermeiden: Nr. 18, 19, 20. Die haben zwar einen schoenen Blick direkt aufs Wasser, aber sind nachts wegen der davorliegenden Generatoren fuer die Anlage sehr laut. Wir bekamen am naechsten Tag ein anderes Zimmer Nr. 156, das direkt zu einem Park hinaussieht. Dort treibt sich komisches Volk herum. Die Gaeste in den danebenliegenden Restaurants sind nachts sehr laut. Aber normalerweise ab Mitternacht herrscht Ruhe. Man sollte besser ein Zimmer buchen das aufs Wasser ausgerichtet ist, aber nicht die Nr. 18 - 20. Das Fruehstueck war excellent.
於 2024 年 2 月住了 7 晚

10/10 有夠讚

Jessica Rose

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The staff from reception to dining and bar service to room cleaning were exceptional. World class well done!
於 2024 年 1 月住了 14 晚
Bacanhim 於 2024年2月23日回覆
Dear Guest,We were very grateful for your feedback and for choosing the PortoBay group. Your words confirm the dedication of the entire team and our desire to continue to satisfy our guests’ needs. We look forward to your next visit! Thank you,Carla

10/10 有夠讚

Peter

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
plus the evening entertainment was of a high quality.
於 2024 年 1 月住了 7 晚
Bacanhim 於 2024年2月23日回覆
Dear Guest,Thank you for your positive comments. It is always good to see you again.Thank you,Carla

10/10 有夠讚

Thomas

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Det bliver ikke bedre
Det er et luksushotel med fantastisk mad, fantastisk service og fantastisk gode faciliteter. Og så ligger det helt eminent midt i den gamle by og lige ud til havet
於 2024 年 1 月住了 11 晚
Bacanhim 於 2024年2月23日回覆
Good Afternoon,Thank you for your comments and we hope to be able to see you again in the near future.Regards,Carla

8/10 不錯哦

Anthony

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Jan 2024 stay
Very nice hotel in great location in the "old town" and on the sea front. We had a standard room with a small balcony overlooking the park. This was a bit noisy on the Friday and Saturday nights so it's best to pay the extra for a sea view room. Funchel itself is very nice and not expensive, the people are very friendly.
於 2024 年 1 月住了 7 晚
Bacanhim 於 2024年2月23日回覆
Dear Guest, We would like to thank you for the time you spent giving us your opinion of your experience at our hotel. We are very pleased to hear that you had a pleasant stay with us. We hope to see you again soon.Best regards,Carla

10/10 有夠讚

Gun

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Ett hotell vi rekommenderar.
Hotellet är mycket trevligt med vänlig personal som är service inriktade. Ligger mycket bra nere vid hamnen och havet. Vi är mycket nöjda.
於 2024 年 1 月住了 7 晚
Bacanhim 於 2024年2月23日回覆
Dear Guest,First of all, thank you for choosing our hotel. Your opinion is very important to us - thank you for sharing it. We are very pleased to hear that our hotel and team were able to meet your expectations. We look forward to seeing you again.Regards, Carla

10/10 有夠讚

Shirley

Great location and facilities. We were there for New year, the gala dinner was excellent , the staff went above and beyond to entertain the guests. I would definitely recommend hotel for older or infirm as they seemed very well catered for. The only thing I could fault was the breakfast juice from a machine was awful, more like squash.
於 2023 年 12 月住了 7 晚
Bacanhim 於 2024年1月12日回覆
Dear Guest,Thank you very much for choosing the Porto Santa Maria hotel for your stay in Madeira. We were very pleased to read your message about our hotel and team.Your comments are very valuable for us and for our future guests.We look forward to having you back again!Yours faithfully,Carla

4/10 不太好

Deborah

於 2023 年 12 月住了 7 晚

10/10 有夠讚

Alastair Boyd

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great location to explore old town and generally of a high standard. Be careful which room you book as the basic ones are on the side of the hotel and get no sun nor views. We switched to an another room after a couple of days which was more money but had a great sea view(145).
於 2023 年 12 月住了 11 晚
Bacanhim 於 2024年1月12日回覆
Good Afternoon,Thank you for your comments and we hope to be able to see you again in the near future.Regards,Carla

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Hotel Porto Santa Maria
Clean, comfortable and friendly, efficient staff that gave good service. Lots of food at breakfast but not quite of the quality expected. If visiting you should know that ground floor rooms are sold as being full sea view.
於 2023 年 12 月住了 7 晚
Bacanhim 於 2023年12月27日回覆
Dear Guest,Thank you for your review and comments. It was a great pleasure to welcome you to Porto Santa Maria. We were pleased to hear that you had a pleasant stay at our hotel.We hope to see you again soon.Regards,Carla

6/10 一般般

真實旅客

喜歡：整潔度、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 4 晚

10/10 有夠讚

Diane

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 7 晚

8/10 不錯哦

Cinzia

喜歡：整潔度和住宿環境和硬體
於 2023 年 11 月住了 5 晚

10/10 有夠讚

Jan

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Välbevarat och charmigt med perfekt läge nära de gamla stadsdelarna. Härligt rum med skön säng och fantastisk utsikt över havet. Rent och fräscht, underbar frukost. Rekommenderas å det varmaste, vi skulle definitivt välja det igen i Funchal.
於 2023 年 10 月住了 12 晚
Bacanhim 於 2023年12月27日回覆
Dear Guest,We are very grateful for your comments. We were pleased to hear that we met your expectations and hope to see you again at one of our PortoBay group hotels.Best regards,Carla

10/10 有夠讚

Andrew

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Lovely hotel, clean. Good location within walking distance of town. Close to the old town where there are lots of good restaurants less than 5minutes away Staff friendly but service at Happy Hour was a little slow - due to not quite enough staff Our room on the ground floor was close to the pool pump room and quite noisy from 7am
於 2023 年 11 月住了 4 晚
Bacanhim 於 2023年11月29日回覆
Dear Guest,First of all, thank you for your comments. Your opinion is very important to us. We shall carefully analyse the less positive points you mention regarding your stay.We would be happy to see you again at our hotel in order to meet your expectations.Best regards,Carla

6/10 一般般

Andreas

情侶出遊
喜歡：整潔度和設施服務
不喜歡：員工素質和住宿環境和硬體
Leider wurden wir in einem Zimmer EG untergebracht in dem die ganze Nacht eine Lüftung zu hören war. Wir sprachen dies nach dem einchecken an- uns wurde mitgeteilt das die Geräusche nachts aufhören- dies war nicht der Fall!
於 2023 年 11 月住了 1 晚
Bacanhim 於 2023年11月29日回覆
Sehr geehrter Gast,wir möchten uns hiermit dafür bedanken, dass Sie Ihre Meinung über unser Hotel mit uns geteilt haben.Wir bedauern zu hören, dass wir nicht in der Lage waren, Ihre Erwartungen zu erfüllen. Was die von Ihnen angesprochenen Punkte betrifft, werden wir alles unternehmen, um uns in dieser Hinsicht zu verbessern.Noch einmal unser herzlichstes Dankeschön.Carla

8/10 不錯哦

Wayne

喜歡：整潔度、員工素質和住宿環境和硬體
This is an excellent hotel and Ive stayed here for many years. The only issue, for no fault of the hotel, is the west facing bedrooms. They overlook a small park area where local undesirables congregate until the very early hours, also some bars close to the hotel, are open until 2am on the weekends. Unless you are a heavy sleeper its noisy.
於 2023 年 11 月住了 4 晚
Bacanhim 於 2023年11月29日回覆
Dear Guest,Thank you for your review and comments. It was a great pleasure to welcome you to Porto Santa Maria. We hope to see you again soon.Regards,Carla

10/10 有夠讚

Harry

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Fantastic location. Beautiful hotel with wonderful amenities and great sea views. Enjoyed both indoor and outdoor pools. Great service and lovely restaurant as well.
於 2023 年 10 月住了 10 晚
Bacanhim 於 2023年11月29日回覆
Good Afternoon,Thank you for your comments and we hope to be able to see you again in the near future.Regards,Carla

10/10 有夠讚

Steffen

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 10 月住了 7 晚

10/10 有夠讚

mary

於 2023 年 10 月住了 4 晚

10/10 有夠讚

Sissel

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 7 晚

10/10 有夠讚

claire

團體旅遊
喜歡：設施服務和住宿環境和硬體
Staff amazing
於 2023 年 10 月住了 7 晚
Bacanhim 於 2023年10月20日回覆
Dear Guest,Thank you for your comments and we look forward to your next stay with us.RegardsCarla

8/10 不錯哦

saher

家庭旅遊
喜歡：整潔度、員工素質和設施服務
Overall, it was a good stay. The air conditioning wasn’t the best. It was loud, wasn’t cooling the room enough and it took a long time to get the room to a cool enough temperature to make it easy to sleep. The staff also turned off the AC after they cleaned our room, so it was a daily challenge to get the room cool enough. The shower in our room wasn’t mixing cold and hot water well. While showering you would get alternating cycles of hot and cold water. The front desk staff were welcoming. Breakfast was very good
於 2023 年 10 月住了 4 晚
Bacanhim 於 2023年10月20日回覆
Dear Guest,First of all, thank you for your comments. Your opinion is very important to us. We shall carefully analyse the less positive point you mention regarding your stay.We would be happy to see you again at our hotel in order to meet your expectations.Best regards,Carla

10/10 有夠讚

Klaus

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Ruhiges Luxushotel in zentraler Lage
Absolut top. Zentraler in Funchal geht es nicht. Sehr ruhig. Eigenes kostenfreies Parkhaus. Geschäfte, Restaurants direkt nebenan, ebenso Meerpromenade. Sauberes funktionales Zimmer. Sehr gutes Frühstück. Empfehlenswert!
於 2023 年 9 月住了 8 晚
Bacanhim 於 2023年10月20日回覆
Guten Tag,Es bereitet uns große Freude, Ihre anerkennenden Worte zu lesen. Vielen Dank, dass Sie Ihre Erfahrungen hier mit uns geteilt haben. Wir sind sehr erfreut darüber zu hören, dass Sie Ihren Urlaub im vollen Umfang genießen konnten.Bis bald!Carla

10/10 有夠讚

Stephanie Leanne，Manchester

情侶出遊, 家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Staff were so wonderfully helpful.
於 2023 年 8 月住了 6 晚
bacanhim 於 2023年9月5日回覆
Dear Guest,We were very grateful for your feedback and for choosing the PortoBay group. Your words confirm the dedication of the entire team and our desire to continue to satisfy our guests’ needs. We look forward to your next visit! Thank you,Carla

8/10 不錯哦

Steven

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent Resort and Great Buffet Food
We had an sea view and the room was excellent and spacious with stove and cooking utensils. The staff is great and will help book and answer all questions. Tip for improvement: Front desk staff is nice, they will help answer your questions, but we felt they lacked conviction, more enthusiasm, more 1-1 chats (maybe culture or training), like really going above and beyond. For example, asking where we are from, have you tried the local dishes, giving us recommendations, more personal service would have been helpful. The Buffet dinner is great when its outdoor BBQ, but the indoor was hit and miss. Some nights the food was ok, but we would not go for half board and try the local restaurants instead .
於 2023 年 8 月住了 4 晚
bacanhim 於 2023年9月5日回覆
Dear Guest,Thank you for your feedback. Nothing makes us happier than meeting the expectations of our guests. We have taken note of your suggestions and we will do everything to make your stay even better next time.We hope to enjoy your company soon at a PortoBay hotel.Carla

10/10 有夠讚

Petra

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
.
於 2023 年 8 月住了 2 晚

10/10 有夠讚

NIGEL

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 7 月住了 5 晚

10/10 有夠讚

Steven

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Great location near the old town and the sea. Excellent breakfast buffet Large underground car park The only negative point worth mentioning is the loud airco in the room.
於 2023 年 7 月住了 5 晚
bacanhim 於 2023年7月26日回覆
Dear Guest,Thank you for your feedback. Nothing makes us happier than meeting the expectations of our guests. We have taken note of your suggestions and we will do everything to make your stay even better next time.We hope to enjoy your company soon.Carla

10/10 有夠讚

Caroline

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Great position near the Old Town, very easy walk to lots of good restaurants. Spacious room with sea view
於 2023 年 6 月住了 4 晚
bacanhim 於 2023年7月6日回覆
Dear Guest,It is very important for us to receive your feedback. Thank you for your comments and we look forward to your next stay at one of our hotels.RegardsCarla

10/10 有夠讚

Donna

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Most outstading property right on the ocean. Impeccably managed and maintained. Meals at hotel were fabulous and good value. This was a gem in the paradise of Madeira. Our room came with a lovely small kitchen, a balcony and every comfort. Clean, beautiful, peaceful and supremely comfortable. I regret having to leave. Best hotel value I have experienced.
於 2023 年 6 月住了 5 晚
bacanhim 於 2023年7月6日回覆
Dear Guest,It was with great pleasure that we read your words of appreciation. Thank you for sharing your experience. We were very happy to hear that you made the most of your holiday.See you soon!Carla

10/10 有夠讚

Amy，Saint Paul

團體旅遊, 家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Our stay at Hotel Porto Santa Maria was wonderful. The hotel is in a central location, close to the waterfront, dining options and the cable car. The staff was friendly and professional and we all enjoyed the pool, hot tubs and other amenities, including the free parking. I would recommend this property to anyone looking for a Madeira holiday.
於 2023 年 6 月住了 3 晚
bacanhim 於 2023年6月21日回覆
Dear Guest,It was with great pleasure that we read your words of appreciation. Thank you for sharing your experience. We were very happy to hear that you made the most of your holiday.See you soon!Carla

8/10 不錯哦

Theresa，Roseville

團體旅遊, 家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Overall, we were very happy with our stay at Hotel Porto Santa Maria. Our room was spacious with a great view. Staff were very friendly and helpful. Our only complaint was that when we checked in, no one let us know that the breakfast buffet was included for all of us each morning. We did not find out until one of our traveling companions asked that last morning if she could get coffee, and the staff informed her she could get anything because the buffet was included. The buffet looked delicious, so had we known, we definitely would have had it every day.
於 2023 年 6 月住了 3 晚
bacanhim 於 2023年6月21日回覆
Dear Guest,It is very important for us to receive your feedback, we are glad to learn that you enjoyed your stay. Regarding the breakfast, please note that breakfast is included for all guests, and this information is part of your booking confirmation.We look forward to your next stay at one of our hotels.RegardsCarla

10/10 有夠讚

Mélanie

於 2023 年 6 月住了 4 晚

10/10 有夠讚

Silke

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 6 月住了 1 晚
bacanhim 於 2023年6月13日回覆
Thank youCarla

10/10 有夠讚

Alan

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Perfect location in Old Town. Nice hotel, comfortable with relaxed bar. Good breakfast choices.
於 2023 年 3 月住了 8 晚
bacanhim 於 2023年6月13日回覆
Good Afternoon,Thank you for your comments and we hope to be able to see you again in the near future.Regards,Carla

10/10 有夠讚

Bonnie

喜歡：整潔度、員工素質和住宿環境和硬體
Hotel was great and the staff was amazing! The front desk helped me rebook a tour when mine was cancelled at the last minute, and a woman working in the dining area overhead that it was my birthday and had champagne to the room! Really enjoyed our stay
於 2023 年 5 月住了 4 晚
bacanhim 於 2023年6月13日回覆
Dear Guest,Thank you for your review and comments. It was a great pleasure to welcome you to Porto Santa Maria. We were pleased to hear that you had a pleasant stay at our hotel.We hope to see you again soon.Regards,Carla

10/10 有夠讚

Randi Orderdalen

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 5 月住了 7 晚
bacanhim 於 2023年6月13日回覆
Thank youCarla

10/10 有夠讚

Yngvar

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 5 月住了 7 晚
bacanhim 於 2023年6月13日回覆
Thank youCarla

10/10 有夠讚

Dolores

團體旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Our stay at Porto Santa Maria was made even more pleasant by the friendly and helpful staff. The front desk staff especially Manuela was great and always ready to help. It was very convenient to walk down to the breakfast buffet each day to sip your first days coffee and take in the fantastic views. The pool and various lounging areas were always spotless and well attended. The daily happy hour and music each night made it fun and entertaining. The housekeeping staff were expert in keeping the room spotless and always friendly and welcoming each day. The location was extremely convenient to the many different restaurants and shopping areas. Our sea view balcony was our favorite spot to begin and end our days. We look forward to returning one day.
於 2023 年 5 月住了 7 晚
bacanhim 於 2023年6月21日回覆
Dear Guest,We were very grateful for your feedback and for choosing the PortoBay group. Your words confirm the dedication of the entire team and our desire to continue to satisfy our guests’ needs. We look forward to your next visit! Thank you,Carla

8/10 不錯哦

Tuija

於 2023 年 5 月住了 7 晚
bacanhim 於 2023年6月21日回覆
Thank youCarla

6/10 一般般

David

喜歡：整潔度、住宿環境和硬體和客房舒適度
Failed the orange juice test!
Great old town location, really handy for all bus services, and some really good restaurants and bars within walking distance. Buildings and gardens were well maintained. Lovely swimming pools inside and out. Our side seaview room (246) was well located - quiet, high floor and with views over the pool and gardens. Avoid the side seaview rooms facing west over the park - shifty characters up to no good. It’s a high-risk strategy to go for a side view in case you get allocated one of these. What really let it down was the quality of the food at breakfast. My rule of thumb for assessing the quality of a hotel is the quality of the orange juice and it failed miserably -never seen a real orange. It was horrible. We were asked for our feedback after a few days and reported this plus other food issues. The response of the duty manager was "you are not the first to complain about it. If you want proper orange juice then you'll have to pay extra for it". Fresh fruit was plentiful, also good selection of breads and pastries. However, cheeses and meats were almost 100% all ultra processed types - a very disappointing poor-quality range. We got the impression that costs were being too tightly controlled resulting in a breakfast that failed to match our expectations for a 4* hotel. Strangely, there was sparkling wine provided at breakfast – spend that money on providing some proper fruit juice. It put us off dining in the restaurant in the evening.
於 2023 年 4 月住了 7 晚
bacanhim 於 2023年6月21日回覆
Dear Guest,Thank you for your feedback. Nothing makes us happier than meeting the expectations of our guests. We have taken note of your suggestions and we will do everything to make your stay even better next time.We hope to enjoy your company soon at a PortoBay hotel.Carla

10/10 有夠讚

tina

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Dejligt ophold. Super værelse( med udgang til poolområde) centralt beliggende
於 2023 年 4 月住了 9 晚
bacanhim 於 2023年6月21日回覆
Good Afternoon,Thank you for your comments and we hope to be able to see you again in the near future.Regards,Carla

10/10 有夠讚

alison

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Everything was perfect; our room was spacious, sea facing with balcony and kitchenette. The staff, particularly André, were friendly, helpful and nothing was too much trouble. We felt very spoilt. The hotel and gardens are beautifully maintained with an indoor spa, an outdoor pool and 3 hot tubs including one on the roof. Although full the hotel never felt overcrowded and we always got a sun bed. The food was very good esp the breakfasts. Happy hour on the bar’s balcony was lovely for sundowners. Great live music in the bar in the evenings. We’ll definitely return.
於 2023 年 4 月住了 7 晚
bacanhim 於 2023年4月24日回覆
Dear Guest,First of all, thank you for choosing our hotel. Your opinion is very important to us - thank you for sharing it. We are very pleased to hear that our hotel and team were able to meet your expectations. We look forward to seeing you again.Regards, Carla

10/10 有夠讚

Denise

於 2023 年 4 月住了 4 晚

10/10 有夠讚

Carl

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It was a beautiful well maintained establishment… friendly staff and right in the middle of everything… would stay there again in a second!
於 2023 年 3 月住了 13 晚
bacanhim 於 2023年4月13日回覆
Dear Guest,Thank you very much for your comments. Nothing makes us happier than meeting the expectations of our guests. See you soon at a PortoBay hotel,Carla