Dated but clean and comfortable, very handy to nearby bowling club( 10% motel discount on food and drinks)
Peter
於 2025 年 7 月住了 1 晚
4/10
Didn’t enjoy our stay ,right under flight path on main rd .. noisy neighbours
Terrible bed
Just stopped for a good nights sleep and got none should of kept driving
Amanda
於 2025 年 6 月住了 1 晚
4/10
Bed sheets were clean but that was about it. The older man at reception was quite rude.
When they say breakfast included its just cereal.
Daniel
於 2025 年 6 月住了 2 晚
2/10
Very dusty and unclean. Graffiti on back of bathroom door. Curtains broken. Smudges on wall that looked very suspect.
Brianna
於 2025 年 6 月住了 2 晚
2/10
I recently stayed at this hotel and was quite disappointed with the service. The front desk staff lacked hospitality and seemed unfriendly.
In room 38A, the toilet water was running nonstop day and night, which was both noisy and wasteful.
The room itself was not well maintained — the door had visible dirty fingerprints, and the furniture was poorly arranged, making it impossible to open the closet properly.
Overall, it felt like attention to detail and guest comfort were not priorities.
Thachakorn
於 2025 年 6 月住了 1 晚
6/10
Good place
Zimri
於 2025 年 6 月住了 1 晚
8/10
Liked the free brekky. Bed was exellent. Shower was not shower it was a dump, needs new shower rose, other wise all good
John
於 2025 年 6 月住了 1 晚
10/10
Close to everything. Clean basic room with comfy bed. Man at reception was very patient and helpful.
Nigel
於 2025 年 4 月住了 1 晚
8/10
Check-in was quick and friendly, room clean though a little dated. Value for money
We will definitely consider staying here next time we are in mackay.
Lindall
於 2025 年 4 月住了 1 晚
8/10
Bed was uncomfortable
Stephen
於 2025 年 4 月住了 1 晚
4/10
Carpet and interior very old and outdated. Shower taps didn’t stop dripping all night.
Brad
於 2025 年 3 月住了 1 晚
8/10
Rachel
於 2025 年 3 月住了 1 晚
8/10
John
於 2025 年 2 月住了 1 晚
10/10
The room was lovely and clean. The bed was extremely comfortable and relaxing. Check in was easy and friendly. I will be staying here again.
Sue
於 2025 年 2 月住了 1 晚
6/10
Leon
於 2025 年 1 月住了 3 晚
8/10
Ryan
於 2025 年 1 月住了 1 晚
6/10
Not to bad
Sertpornsiri
於 2025 年 1 月住了 1 晚
8/10
Brad
於 2025 年 1 月住了 1 晚
6/10
Good location but very noisy an property could do with refurbishment
Anthony
於 2025 年 1 月住了 1 晚
2/10
I arrived at 12pm and the reception was unmanned so I rang the number on the door and the man said, yeah mate someone will be back in an hour! (Which Hotel or Motel closes during the day for lunch). So that’s the first issue. The man was very short and sharp with greeting me when I came back and made a major point that breakfast is closed at 8:30AM sharp.
I got to the room after taking a while to find it coz all the signage has come off and I sat on the bed and it collapsed. I looked underneath and the two end wheels had clearly come out but no one bothered to put them back in. They were just shoved under the bed. I then heard this vibrating noise every 30 seconds to a minute and it was annoying so I complained about that and advised him of the bed and he says, oh **** No mention of changing rooms or fixing it. He said, Monday morning we will attend to it.
I then contacted Hotels.com and asked what can I do about a refund or get a free night the next night. They contacted him and he was obviously having a bad day and he came over, knocked on the door,
Told me to leave the property and I had 15 minutes to get out. He was looking around the room for the key and snatched it off me and stormed off. I tried to reason with him but he was not having anything to do with it.
I don’t recommend to stay in the White Lace. Extremely bad service and rooms and just a bit of a joke.
Zane
於 2024 年 12 月住了 1 晚
2/10
Didn’t serve Breakfast after being mention that it’s including stay.
Jay
於 2024 年 12 月住了 1 晚
8/10
Cameron
於 2024 年 12 月住了 1 晚
6/10
Twilla
於 2024 年 12 月住了 1 晚
4/10
The rooms are vey dated and need renovating badly. The free breakfast was terrible all the cereals were stale.