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Expedia Verified Reviews
Excellent!
4.3 of 5 guest rating
Room type Options Nightly price Book
One Bedroom Suite
Room with view
55 square meters
1 King Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Other room types
Deluxe Two Bedroom Suite
Room with view
87 square meters
2 King Beds
Room sleeps 4 guests
(up to 5 children)
Select dates to see price
One Bedroom Twin Suite
Room with view
55 square meters
2 Twin Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Deluxe Spa Suite
Room with view
65 square meters
1 King Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Family Room
Room with view
65 square meters
1 King Bed and 2 Twin Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Studio King
Room with view
22 square meters
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
4-star hotel with restaurant and indoor pool

Popular property highlights

Free self parking
Free WiFi
Restaurant
Indoor pool
24-hour business center

Location

Located in the heart of Mackay, this hotel is within a 10-minute walk of Artspace Mackay, Mackay Enertainment and Convention Centre, and Jubilee Park. Bluewater Lagoon and Queens Park Orchid House are also within 15 minutes.

Hotel Features

This hotel features a restaurant, an indoor pool, and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and 24-hour room service.

Room Amenities

All 90 rooms provide conveniences like refrigerators and electric kettles, plus free WiFi and TVs with cable channels. 24-hour room service, minibars, and hair dryers are among the other amenities available to guests.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

Rydges Mackay Suites features an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

A 24-hour business center is on site at this 4-star property. 4 meeting rooms are available. This business-friendly hotel also offers concierge services, complimentary newspapers in the lobby, and laundry facilities. Limited complimentary onsite parking is available on a first-come, first-served basis.

Rydges Mackay Suites has designated areas for smoking.

  • Bar/lounge
  • Elevator
  • Fitness facilities
  • Indoor pool
  • 24-hour front desk
  • Restaurant
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Computer station
  • Swimming pool
  • Number of meeting rooms - 4
  • Luggage storage
  • ATM/banking
  • Breakfast available (surcharge)
  • 24-hour business center
  • Concierge services
  • Designated smoking areas
  • Reception hall
  • Laundry facilities
  • Parking (limited spaces)
  • Total number of rooms - 90
  • Number of floors - 7
  • Wedding services
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English

Parking

Free self parking , Parking (limited spaces)

Room Amenities

Rydges Mackay Suites offers 90 air-conditioned accommodations with minibars and safes. Cable television is provided. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • Air conditioning
  • Refrigerator
  • Minibar
  • Free WiFi
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Desk
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Heating
  • Electric kettle
  • Television
  • Cable TV service
  • Room service (24 hours)

Where to Eat

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.

Moss on Wood - This restaurant specializes in local and international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Moss on Wood Bar - This bar serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.

24-hour room service is available.

Nearby Things to Do

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

Check-in time starts at 2:00 PM

Check-in time ends at 5:30 AM

Minimum check-in age is 18

Check-out

Check-out time is 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.

Pets

  • Pets not allowed (service animals welcome)

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The 2 person rate for guests booking a "One-Bedroom Suite" or "Deluxe Spa Suite" includes access to the king-sized bed only. A guest may use the sofa bed for an additional charge of AUD 35. When booking for 3 or 4 guests, use of the sofa bed is included in the rate at booking. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

One child stays free

Only service animals are allowed

Debit cards

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between AUD 12.00 and AUD 24.90 per person (approximately)
  • Credit card charges are subject to a surcharge of 1.08 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Grande Mackay Suites
  • Grande Suites Mackay
  • Mackay Grande
  • Rydges Mackay Suites Hotel
  • Mackay Grande Suites Hotel
  • Mackay Suites
  • Mackay Grande Hotel Mackay
  • Rydges Suites Hotel
  • Rydges Suites
  • Rydges Mackay Suites Hotel
  • Rydges Mackay Suites Mackay
  • Rydges Mackay Suites Hotel Mackay

We should mention

Pool access available from 6:00 AM to 10:00 PM.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

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