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4.3 / 5Excellent
171 reviews


  • 游泳池
  • 空調
  • 餐廳
  • 健身房



  • 熱門景點
    Artspace Mackay
    步行 3 分鐘
  • 熱門景點
    Jubilee Park
    步行 6 分鐘
  • 熱門景點
    Mackay Enertainment and Convention Centre
    步行 6 分鐘
  • 機場
    Mackay, QLD (MKY)
    開車 12 分鐘

Choose dates to view prices

Book online or call:

02 7743 8472
  • Studio

    Room Amenities

    • Sleeps 2
    • 1 King Bed OR 2 Twin Beds
    More details
  • Standard Apartment, 1 Bedroom

    Room Amenities

    • Sleeps 3
    • 1 King Bed OR 2 Twin Beds
    More details
  • Standard Apartment, 2 Bedrooms

    Room Amenities

    • Sleeps 5
    • 2 King Beds OR 4 Twin Beds
    More details



Located in Mackay, Quest Mackay is near the beach. Caneland Central and Mount Pleasant Shopping Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Jubilee Park and Harrup Park. Bluewater Lagoon and Queens Park Orchid House are also worth visiting.



  • Artspace Mackay - 步行 3 分鐘
  • Jubilee Park - 步行 6 分鐘
  • Mackay Enertainment and Convention Centre - 步行 6 分鐘
  • Bluewater Lagoon - 步行 8 分鐘
  • Caneland Central - 步行 9 分鐘


  • Mackay Station - 9 min drive
  • Mackay, QLD (MKY) - 12 min drive


Quest Mackay

Luxury hotel with restaurant and outdoor pool
A restaurant, an outdoor pool, and a fitness center are available at this smoke-free hotel. Other amenities include WiFi in public areas, self parking, and conference space. All 97 rooms provide conveniences like microwaves and coffee makers, plus WiFi and flat-screen TVs with cable channels. Other amenities available to guests include stovetops, free bottled water, and hair dryers.
Quest Mackay offers 97 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions come with cable channels. Microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.
In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool and a fitness center.



Available in all rooms: WiFi (AUD 9.95 per night)
Available in some public areas: WiFi (AUD 9.95 per night)
In-room WiFi has a 2-device limit

Parking and transportation

Self parking: AUD 5 per day

Food and drink

1 restaurant

Things to do

Fitness center
Outdoor pool

Family friendly

Cribs/infant beds (surcharge)
Dry cleaning service
Laundry facilities
Outdoor pool
Rollaway/extra beds (surcharge)


Newspapers in lobby

Guest services

Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance

Languages spoken


Business services

1 meeting room
Conference space


BBQ grill(s)
Picnic area


If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible parking
Wheelchair-accessible path of travel


Smoke-free property



Air conditioning
Cribs/infant beds (surcharge)
Rollaway/extra beds (surcharge)


Free toiletries
Hair dryer


Cable channels
Flat-screen TV

Food and drink

Coffee/tea maker
Free bottled water


Connecting rooms available
Iron/ironing board



Check-in available 24 hours


Check-out before 10 AM
Late check-out subject to availability

Special check-in instructions

  • The front desk is open during the following times:<br /><ul><li>Monday - Thursday: 7 AM - 11 PM</li></ul> <ul><li>Friday - Sunday: 7 AM - 10 PM</li></ul>If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation.
  • Reception hours are 8 AM to 10 PM on weekends. For more details, please contact the property using the information on the reservation confirmation received after booking.


  • Pets not allowed (service animals welcome)

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 40.00 per day.
  • Cribs (infant beds) are available for AUD 5.00 per day.

Property payment types

Diners Club
American Express

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: AUD 9.95 per night (2-device limit, rates may vary)
  • Fee for wireless Internet in public areas: AUD 9.95 per night (rates may vary)
  • Self parking fee: AUD 5 per day
  • Late check-out fee: AUD 50.00 (subject to availability)
  • Crib (infant bed) fee: AUD 5.00 per day
  • Rollaway bed fee: AUD 40.00 per day
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.


  • Mackay Quest
  • Quest Hotel Mackay
  • Quest Mackay
  • Quest Mackay Hotel
  • Quest Mackay Hotel
  • Quest Mackay Mackay
  • Quest Mackay Hotel Mackay


5 - Excellent
4 - Good
3 - Okay
2 - Mediocre
1 - Poor
Service and Staff
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location near city centre

The only issue I found was the bed was uncomfortable otherwise location was great, friendly helpful staff & we were able to check in early, secure car parking, very clean & tidy. Just wish the mattress was comfy.

Stayed 1 night in Sep 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

Happy with the property. Good location and nice room layout.

Stayed 2 nights in Aug 2019


  • Liked: Cleanliness, property conditions & facilities, room comfort

Great hotel itself and value terrible service.

The hotel was great, value for money was great however the booking was completely incorrect, bedding was incorrect, and then we where offered alternate rooms and upgraded only to find out they were all dirty and unserviced. After all this, although we appreciate being offered a room free of charged we had to wait for the beds in all rooms to be split wasting so much time and money, and me the the owner of the company that paid was then moved to another room with the wrong key. So disappointed, reception sorry to say had no clue.

Stayed 1 night in Jun 2019

5/5 Excellent

    This traveler didn’t leave comments with their review
    Stayed 2 nights in Mar 2019


    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    I paid for a king size bed room, however had two very uncomfortable king singles pushed together that formed a ridge in the middle, rendering sleeping in the middle of bed useless

    Stayed 1 night in Mar 2019

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