Reception
Check availability

Reviews of Boomerang Motor Hotel

3 out of 5
Boomerang Motor Hotel
307 Nebo Road, West Mackay, QLD

Reviews

6.8
Rating 10 - Excellent. 22 out of 174 reviews" "
Rating 8 - Good. 53 out of 174 reviews" "
Rating 6 - Okay. 68 out of 174 reviews" "
Rating 4 - Poor. 25 out of 174 reviews" "
Rating 2 - Terrible. 6 out of 174 reviews" "

6.6/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Julie

Stayed 1 night in Aug 2022

4/10 Poor

Lisa

Traveled with partner
Liked: Staff & service, amenities
Unfortunately the hotel smokers area must be near our room so was very noisy
Stayed 1 night in Aug 2022

6/10 Okay

kate

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities
The property
Stayed 1 night in Jul 2022

10/10 Excellent

Hamish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checkin staff were great
Stayed 1 night in Jul 2022

8/10 Good

D

Liked: Staff & service, property conditions & facilities, room comfort
O K
dirty dusty floor under benches and beds
Stayed 5 nights in Jun 2022

6/10 Okay

Kim

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Easy access to Mackay. Dinner only available on the weekends and not for mid week stays. Too expensive for the condition (age and state) of the rooms and facilities within….. broken toilet. Staff were very friendly and most obliging.
Stayed 2 nights in Apr 2022

8/10 Good

Christopher

Liked: Staff & service
Stayed 1 night in Feb 2022

6/10 Okay

Rebecca

Stayed 6 nights in Dec 2021

6/10 Okay

Yanjing

Traveled with family
Simple and quiet.
Stayed 1 night in Dec 2021

6/10 Okay

Isaac

Liked: Staff & service
Reasonable location
Stayed 1 night in Dec 2021

2/10 Terrible

Bernard

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Accom I have ever booked.
This is not accomodation that you would let your pets stay in. The photos of the environment on the Hotels Website do not in any way reflect the poor standard of the place. Were not informed the kitchen was closed for renovations and there were no meals. The room smelt awful and looked a 100 years old. Mirror was missing and only redeeming feature was the beds were made. Homeless people would not want to stay here. Could not get refund so just lost my money and went and booked elsewhere for two nights. Not impressed with any part of this transaction. 0 Stars !
Stayed 2 nights in Oct 2021

6/10 Okay

Robert

Traveled with partner
There were trucks parked near the motel and they were noisy in the early morning. The room smelt like smoke and generally needs upgrading.It was not worth the money we paid to stay the night.
Stayed 1 night in Oct 2021

8/10 Good

Bryan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed for work. All good.
Stayed 1 night in Dec 2020

6/10 Okay

Verified traveler

Liked: Cleanliness
Stayed 1 night in Dec 2020

2/10 Terrible

Stephanie, Mackay

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Banned me from every motel associated due to supposed traffic from my room, when it wasnt even my room that had traffic it was the room beside me
Stayed 2 nights in Sep 2020

6/10 Okay

Paul, Townsville

Traveled with group
Liked: Cleanliness, staff & service
The walls were cracked ,no heating facility for heating things up.
Stayed 1 night in Oct 2020

10/10 Excellent

Brian, Brisbane

Liked: Cleanliness, staff & service
Clean, comfortable, co-operative staff, economical
Stayed 2 nights in Oct 2020

10/10 Excellent

Shayl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2020

6/10 Okay

Belinda

Traveled with family
We were just passing through Mackay and needed a bed for the night. One night was ok. Was very dated which is ok but some well needed fresh air through the unit was required, very musty.
Stayed 1 night in Sep 2020

2/10 Terrible

Matthew

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I wouldn’t rate this filthy hotel for even 1 star!
This place was absolutely terrible. Vomits stains on taps, cold showers, rancid kettle, two pieces of glasses with rags to clock the wind, freezing at night. Never cleaned windows and carpets possibly for years. Didn’t even have curtain rod, used the air con cable to hang the curtains. That was too late for us to change another place, I would rather sleep in car if I didn’t have a little one with us. Doors looked like they were easily broken in at any time. I had an absolute sleepless night. Ohhh, no reception check out staff, we couldn’t find no one had to leave key in the room. The only good thing about this place was the check in staff she was friendly. Tried to upload some pics of this horrible place but the app wouldn’t allow me some reason.
Stayed 1 night in Aug 2020

6/10 Okay

Michael, Mackay

Traveled with family
Liked: Cleanliness
Good accommodation for low-cost overnight stay for three.
Stayed 1 night in Jun 2020

4/10 Poor

Verified traveler

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
staff were great and friendly. the rooms are in need of a update as they seem to be very lack lustre and not inviting. we didnt feel secure either.
Stayed 1 night in Jun 2020

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value
Great rooms, good price, comfy bed
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

8/10 Good

Earl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kids Games Heaven
The kids loved the free games (Nintendo, Arcade Car etc). Kids voted this stay #1 of all the places we stayed at.
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveler

Traveled with group
Liked: Staff & service
Very old rooms in need of work. Hotel attached had great food and staff.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2019

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveler

Business traveler, Traveled with family
Disliked: Staff & service
Ok for a worker stopping over to break up travel. I did not feel very safe there
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2019
Response from Suzanne Notting on 2019/7/18
Thank you for your Feedback

6/10 Okay

Verified traveler

Traveled with family
Disliked: Amenities
Very basic accommodation, shower and toilet need attention but otherwise good value
Stayed 1 night in Jun 2019
Response from Sue on 2019/7/3
Thank you for your feed back. we are looking to update our room amenities as soon as possible to make your stay more enjoyable. thank you again. Suzanne Notting Venue Manager

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything in mackay very good service as well as
Stayed 12 nights in Jun 2019
Response from sue on 2019/7/3
Thank you for your review. Hope to see you return soon. Suzanne Notting Venue Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
suitable
comfy bed, staff friendly beer cold. location not great
Stayed 1 night in May 2019
Response from sue on 2019/7/3
Thank you for your kind review

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 1 night in Apr 2019

8/10 Good

Hanne

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2019

8/10 Good

Dorothy, Lawnton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy access to food and drink; good shower and air-conditioning which was important at the end of a hot ride on a motorcycle.
Stayed 1 night in Oct 2018

8/10 Good

Keith, Newcastle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money. Bistro serves value food. xxxx
Stayed 1 night in Oct 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Staff very helpful ,rooms cleans daily .great food ,
Stayed 8 nights in Aug 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
Needs to have the bistro open for a lite breakfast!
Stayed 1 night in Aug 2018

8/10 Good

Jon, Rockhampton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy walk to Ooralea Park horse race track
No waiting for taxis, good meals and drinks pokies and room is all I wanted for one night at a reasonable price.
Stayed 1 night in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
every thing that we required
only problem was toilet would not shut off completly
Stayed 1 night in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff close to where I had to go
Have stayed there several times before never a problem meals are great staff etc very well priced for a budget motel
Stayed 1 night in Jun 2018

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
It's a bed and shower, what is needed. Hotel had great meals.
Stayed 2 nights in May 2018

6/10 Okay

Verified traveler

Not at this time .nothing more to add, thanks .how much more is required
Stayed 3 nights in May 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Budget accommodation
Not a 3 star rating place but was clean and staff were very friendly. Rooms are extremely old and desperately need an update. Not bad overall, but probably wouldn't stay there again
Stayed 1 night in May 2018

8/10 Good

Brian and Helen, Buderim

Liked: Cleanliness, staff & service, room comfort
Yes facilities are old but everything worked well for us. Very clean and tidy, comfortable and we slept well. Excellent value for money. We will certainly use again. Staff were lovely. We highly recommend.
Stayed 1 night in Apr 2018

8/10 Good

Joe, FNQ

Liked: Staff & service, property conditions & facilities, room comfort
Great value for money
My second visit was just as enjoyable as my first. Most importantly, the staff were excellent, with the receptionist lady going above and beyond what was required of her. The room was quite old, but had everything you need, and was tidy enough. A swim in the pool was just what was needed after a long day, and the food at the hotel was great and cheap. For the price, it is highly recommended.
Stayed 1 night in Apr 2018