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"We really enjoyed our stay at Casa del Sol. Maylin in particular was super friendly, patient, and always willing to help when we needed directions or had questions getting around. She made everything a lot easier. There was also a man who helped us with our bags as soon as we got off the train. He was incredibly welcoming and set a really good first impression for the hotel. The room was comfortable and the location was great. A beautiful view of the river running along the rear of the hotel greeted us from our room. The only thing I wished we had known ahead of time is that if you turn the thermostat all the way down, it can freeze up when it’s humid and cause a big leak when it melts. Not a huge deal, but it would’ve been nice to get a heads-up. Overall we had a great stay and would definitely come back. "

"On the morning of October 1st we were caught in a heavy downpour at Machu Picchu and ended up completely soaked. Even though we had already checked out, we went back to the Inkaterra front desk in the afternoon to ask for help. The two ladies and one gentleman who received us were absolutely wonderful — warm, attentive, and very efficient. They quickly arranged access to the spa so we could take a hot shower, and the front desk kindly helped dry our coats and shoes. Thanks to their thoughtful assistance, we didn’t catch a cold after being drenched, and our trip continued smoothly. We are deeply grateful for their kindness and efficiency, and would like to extend our sincerest thanks to all three of them. Truly outstanding service that made a real difference in our journey!"