Requested ground floor room due to disability, which was fulfilled. However to access this room ypu have to go up 3 steps, into a lift to the 1st floor. Walk lengthy mazes of corridors and then down 2 flights of stairs. Would have been beyter off on the 1st floor.
Shower tray was filthy.
Whilst sheets and pillowcases were clean, the mattress and pillows again filthy.
I know you get what you pay for, but cleanliness and accessibility should be the BARE MINIMUM of any property.
Seriously WOULD NOT recommend
Steve
於 2025 年 7 月住了 2 晚
2/10 很糟糕
Jonathan
商務旅客
2025 年 7 月 3 日
不喜歡:整潔度、設施服務和住宿環境和硬體
Photos are misleading. It is tired and needing desperate investment. It is an illegal migrant hotel in my opinion, unless Keir Starmer wants to send the police around for expressing my free speech opinion?!
Jonathan
於 2025 年 7 月住了 1 晚
10/10 有夠讚
FELIX
2025 年 7 月 1 日
Clean place.
Comfortable bed, everything inside room was spot on.
It deserves 4 stars...
FELIX
於 2025 年 6 月住了 1 晚
10/10 有夠讚
MR VLK
2025 年 6 月 23 日
喜歡:整潔度、設施服務和住宿環境和硬體
Hotel rooms are very clean
MR VLK
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Richard
2025 年 6 月 9 日
喜歡:整潔度、員工素質和住宿環境和硬體
So far my best stay in luton ober a week of different hotels
Richard
於 2025 年 6 月住了 1 晚
8/10 不錯哦
michael
商務旅客
2025 年 5 月 26 日
喜歡:整潔度、設施服務和住宿環境和硬體
Nice, clean, big room and bathroom, quiet, easy parking. all good. would be nice if the hotel did a bar and breakfast too !
michael
於 2025 年 5 月住了 2 晚
4/10 不太好
James
2025 年 5 月 24 日
James
於 2025 年 5 月住了 1 晚
10/10 有夠讚
Ogheneochuko
2025 年 5 月 15 日
喜歡:設施服務
I enjoyed my stay
Ogheneochuko
於 2025 年 5 月住了 1 晚
2/10 很糟糕
Christopher
2021 年 7 月 9 日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Shocking customer service from all parties!!
They cancelled by booking and sent me to another sister hotel only to find it closed and padlocked up. No notification from the hotel or Hotels.com or Expedia. No response to phone calls, emails before re confirmation of the move or complaining afterwards.
Appalling customer service from all parties...and i've been in the industry 20 years.
Christopher
於 2021 年 7 月住了 1 晚
2/10 很糟糕
真實旅客
商務旅客
2021 年 3 月 7 日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Not helpful at all..they wasn't even taking resident
Didn't stay they wasn't taking residents
真實旅客
於 2021 年 3 月住了 1 晚
4/10 不太好
真實旅客
2019 年 9 月 8 日
不喜歡:員工素質和住宿環境和硬體
Basic
Room was a bit smelly, like someone had been smoking, no bar just sell cans for £3.50. Run down basic hotel
真實旅客
於 2019 年 9 月住了 1 晚
2/10 很糟糕
真實旅客
2019 年 9 月 6 日
不喜歡:整潔度
真實旅客
於 2019 年 9 月住了 1 晚
6/10 一般般
Daniel
2019 年 8 月 31 日
喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
Don't bother going here
Room had curtain hanging off screws and stains on the carpet filler in the wall blind in bathroom disintegrating shower floor was moving.
Daniel
於 2019 年 8 月住了 1 晚
8/10 不錯哦
真實旅客
情侶出遊, 家庭旅遊
2019 年 8 月 19 日
喜歡:整潔度、員工素質和設施服務
Friendly reception staff and great location for the airport
真實旅客
於 2019 年 8 月住了 1 晚
2/10 很糟糕
真實旅客
2019 年 8 月 5 日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Awful, should not be on your website!
真實旅客
於 2019 年 7 月住了 1 晚
4/10 不太好
Martina
2019 年 7 月 13 日
喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
Needs a total revamp.
Whilst Colin was very plesant and helpful at reception overall the place needs a total revamp . Our room had a broken window a dripping shower all night and mould growing along the tiles. There was also a massive hole in the ceiling along the hallway seats broken at the bar . The staff are working hard and are lovely but the place needs an injection of serious cash
Martina
於 2019 年 7 月住了 1 晚
10/10 有夠讚
Keith
2019 年 7 月 10 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent Budget Hotel
I would just like to say that I have never had a problem at this hotel. If I did not like a particular room I just have to say so and the very helpful and friendly staff will immediately move me. For a Budget Hotel WITH air conditioning it is absolutely ideal for my weekly stay. Free WiFi and multi-channel TV services, bathroom essentials and tea and coffee making facilities all included. Big free car park that is secured overnight lets me relax without feeling edgy. It is also very quiet, with proper blackout curtains and a cleaning staff that are also engaged in ensuring that bed linen and general cleanliness is top grade. It is a budget hotel, so do not expect 5* luxuries, but for what you pay it is actually a real treasure.
Keith
於 2019 年 4 月住了 4 晚
4/10 不太好
Brenda
2019 年 6 月 20 日
不喜歡:整潔度、住宿環境和硬體和客房舒適度
Stay clear.
Two twin rooms booked , one was just acceptable as the beds were clean however the floor was wet in places with water apparently from the ceiling and the shower was somewhat mildewed. The second room the beds were clean but we should have been alerted by the overpowering smell of air freshener which as it wore off left a truly horrible smell of some sort of rot. The shower was totally unusable because of black mould. Fortunately this was literally a stop over to the Airport. Horrible. Even the entrance was littered with cigarette butts.
Brenda
於 2019 年 6 月住了 1 晚
6/10 一般般
Roger
2019 年 6 月 17 日
不喜歡:住宿環境和硬體和客房舒適度
Very small room on top floor, Very squeeky bed.
broken shower head and shower door that caused water to go onto bathroom floor although door closed. sockets only on one side of room so no space to iron.
on leaving in the morning after checkout the gates to car park were locked meaning having to go back into hotel to get it unlocked.
Roger
於 2019 年 6 月住了 1 晚
6/10 一般般
margaret
2019 年 6 月 6 日
不喜歡:整潔度和員工素質
No go back
Shower was moldy pillows flat when we asked for more none turnsd up
margaret
於 2019 年 6 月住了 1 晚
6/10 一般般
aliasgar
2019 年 5 月 10 日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
aliasgar
於 2019 年 5 月住了 1 晚
8/10 不錯哦
Robin
2019 年 4 月 1 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Very pleasant,
Very helpful friendly staff
Good location
Robin
於 2019 年 3 月住了 1 晚
2/10 很糟糕
真實旅客
商務旅客
2019 年 3 月 15 日
不喜歡:設施服務和住宿環境和硬體
Whilst a good location and price the saying "you get what you pay for" if very true. Cheap hotel, cheap facilities. Broken blind in bedroom, blind in bathroom had holes in it. Tired looking corridors and reception area. Felt cheap.
真實旅客
於 2019 年 3 月住了 1 晚
2/10 很糟糕
真實旅客
2019 年 1 月 30 日
不喜歡:整潔度、住宿環境和硬體和客房舒適度
Da ich bereits 2015 in diesem Hotel wohnte, war das mir diesmal Angebotene eine völlige Enttäuschung. Im Badezimmer Schimmel an Decke und Wänden, das Schloss funktionierte auch nach versuchter Reparatur durch den Rezeptionisten nicht und so durfte ich bei jeder Rückkehr auf diesen warten. Dieser schloss mir dann freundlicherweise das Zimmer auf. An der Bar, dort wo ich damals noch verschiedene Getränke vom Fass zur Auswahl hatte, gab es diesmal anstatt gezapftes Lager ein Stella aus der Dose vom Meister der Schlüssel ins Glas gefüllt. Erbärmlich und nicht besonders appetitlich. Am Rande erfuhr ich, dass dieses "Hotel" wohl seit geraumer Zeit einen neuen Manager hat. Aufgrund seiner Herkunft kann ich mir wenigstens die miesen hygienischen Zustände und das fehlende Angebot an alkoholischen Getränken erklären. Wobei der Kühlschrank auch nicht besonders gut mit nichtalkoholischen Getränken gefüllt war. Nicht zu emfehlen.