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Mastiano

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Mastiano provides a garden and more. Guests can connect to free in-room WiFi.

Reviews

2.0 out of 10

Popular amenities

  • Pool
  • Kitchen
  • Washer
  • Pet friendly
  • Parking included
  • Free WiFi
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About this property

Mastiano

  • Property highlights
  • Mastiano provides a garden and more. Guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • A seasonal outdoor pool along with sun loungers
    • Free self parking
    • Smoke-free premises and barbecue grills
  • Room features
  • All guestrooms at Mastiano boast comforts such as fireplaces and furnished patios, as well as perks like separate sitting areas and separate dining areas.
  • Other conveniences in all rooms include:
    • Bidets, shower/tub combinations, and hair dryers
    • Flat-screen TVs with satellite channels
    • Wardrobes/closets, separate sitting areas, and separate dining areas

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Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 8 PM

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

There is no front desk at this property

Information provided by the property may be translated using automated translation tools

Pets

Pets allowed for an extra charge of EUR 50 per pet, per stay

Service animals are welcome, and are exempt from fees

Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Rollaway/extra beds are available for EUR 100.0 per night

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: EUR 300.00 per stay
  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.
  • Seasonally adjusted heating fee: EUR 20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number IT046017C2TARECSVH, IT046017C2XOGER3PZ, IT046017C23OYVHBSX

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to September

Frequently asked questions

Does Mastiano have a pool?

Yes, this property has an outdoor pool.

Is Mastiano pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 50 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Mastiano?

Check-in start time: 4 PM; Check-in end time: 8 PM.

What time is check-out at Mastiano?

Check-out is at 10 AM.

Where is Mastiano located?

Situated in Lucca, this apartment building is within 6 mi (10 km) of Parish Church of Santa Maria Assunta, Villa Reale, and Villa Grabau. Fattoria Sardigiustiniani s.s.a and Walls of Lucca are also within 6 mi (10 km).

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Reviews

Reviews

2.0

4.0

Cleanliness

2.0

Staff & service

2.0

Property conditions & facilities
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 1 out of 1 reviews

Reviews

Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Road to property virtually inaccessible. Very remote to the point of no restaurant shops or anything really unless you drive 30 minutes near Lucca for nearest small supermarket . On arrival was asked for 300 euros cash deposit which didn’t have and then 20 euros per person for cleaning which would be taken off the deposit this was not made clear on website . Dark gloomy and damp property . Didn’t get what was advertised and booked and payed for and was expected to pay more . Booked 3 nights and left after 2 which I have never done as always see the good. Awful
Stayed 3 nights in Sep 2018