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Room was great. Staff was very helpful despite language barrier

Being here was an absolutely beautiful experience. The rooms were huge, spotlessly clean and featured astounding views over the golf fields. The design was simply impeccable, the rooms are stylish and with lots of high tech features. Breakfast could be much better, but I wouldn’t even take points off for that provided that everything else is fantastic. This is a brand new hotel and we wish it long years of prosperity!

We loved the pools, especially the salt water pool where you are super bouyant. The Waldquelle restaurant was a real treat, great service and good food, especially the desserts. The hiking was great and started right at the hotel.

Excellent place to relax and unwind from busy life. The hotel staff is very friendly and helpful. We had half board add on option and the food options and quality was also very good. The hotel is in excellent condiiton, quiet and in very close proximity to the town center. The gardens and surrounding area offer fantastic outdoor activities. We have visited a number of spa towns, including Karlovy Vary, Marianske Lane and Harvey Hotel in Frantiskovy Lazne is at the top of our list. If you...

It’s a Wellness and Spa Hotel and I failed to make an appointment for the Services. My room wasn’t cleaned during my stay and it’s inconvenient for elderly to walk up the stairs to the upper rooms. Faraway from everything to site see and shopping.

Great hotel! The man at check in was extremely helpful, nice, and accommodating!

Always a excellent stay here. Fabulous staff, friendly, helpful, Great breakfast!

We had a very pleasant night staying in the main hotel building that dates from the late 1800s. The complex is quite large, with an indoor equestrian rink, a bar, a restaurant, a spa, and a large event room. The breakfast buffet contained a bit of everything so everyone was able to find a breakfast. The decor is traditional, everything was well maintained, and the bed sheets were nice. The staff spoke English and German and were very helpful. The location near the river is beautiful, and it...

It was another hockey overnight. Simple room. Functional TV. Friendly service at the desk. Delicious breakfast staples. I arrived tired and hungry. I left refreshed and energized.

I was very impressed with Atmosphere. The hotel is very nice as is the restaurant. The staff is extremely kind and helpful especially considering the language barrier. Loket is a beautiful little town that I totally enjoyed. The breakfast they have is of course European style but very nice. Their dinner menu had things that I enjoyed very much. I can’t stress enough how helpful and kind the staff is. Five stars and I would go back again in a heartbeat.

Everything met our expectations. Close to the attractions we wanted to see and very friendly staff.

Magical