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Upemba Hôtel

4.5 star property
Travelers can rejuvenate with massages and Pilates classes, then savor meals at two restaurants or grab drinks from three coffee shops throughout the property

Choose dates to view prices

Upemba Hôtel offers an urban retreat with amenities like a poolside bar, 24-hour health club, two restaurants, and an outdoor pool. Guests love the continental breakfast and spa services.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Free airport shuttle
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Family Double or Twin Room

Egyptian cotton sheets, premium bedding, down comforters

Family Double or Twin Room

Highlights

Balcony
Individually furnished
Air conditioning
Heating
Dining table
Flat-screen TV
Down duvet
Premium bedding
  • City view
  • 75 sq ft
  • Sleeps 2
  • 2 Queen Beds

View all photos for Economy Room

Economy Room | Egyptian cotton sheets, premium bedding, down comforters

Economy Room

Highlights

Balcony
Individually furnished
Air conditioning
Heating
Dining table
Flat-screen TV
Down duvet
Premium bedding
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Single Room

Egyptian cotton sheets, premium bedding, down comforters

Standard Single Room

Highlights

Balcony
Individually furnished
Air conditioning
Heating
Dining table
Flat-screen TV
Down duvet
Premium bedding
  • City view
  • 54 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Luxury Double Room

Luxury Double Room | Bathroom | Combined shower/tub, rainfall showerhead, hair dryer, bathrobes

Luxury Double Room

Highlights

Balcony
Separate sitting area
Individually furnished
Air conditioning
Heating
Dining table
Flat-screen TV
Down duvet
  • City view
  • Sleeps 2
  • 1 King Bed
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About the neighborhood

Located in Lubumbashi, Upemba Hôtel is in the city center and near the airport. Local points of interest include Lubumbashi Zoological Park, Musée National de Lubumbashi, and Lubumbashi Golf Club. Visit our Lubumbashi travel guide
Map
34 Av. Mwepu, Lubumbashi, Haut-Katanga

What's nearby

  • Lubumbashi Zoological Park
    10 min walk - 0.9 km
  • Musée National de Lubumbashi
    3 min drive - 2.0 km
  • University of Lubumbashi
    4 min drive - 5.0 km
  • Lubumbashi Golf Club
    6 min drive - 5.4 km
  • Frederic Kibassa Maliba Stadium
    6 min drive - 5.4 km

Restaurants

  • Restaurant La Francoise
    4 min walk
  • Lk Lounge
    6 min drive
  • Hotel Planet Hollybum
    3 min drive
  • Xpression Bar Restaurant
    4 min drive
  • La Bonne Table
    6 min drive

About this property

Upemba Hôtel

Luxury hotel in the business district
Take advantage of free continental breakfast, free airport pick-up, and a poolside bar at Upemba Hôtel. Treat yourself to a hot stone massage at the onsite spa. Be sure to enjoy a meal at the two on-site restaurants. Pilates classes and fitness classes are offered at the 24-hour health club; Upemba Hôtel also has a free daily manager's reception, 3 coffee shops/cafes, and a hair salon. In addition to dry cleaning/laundry services and 2 bars, guests can connect to free in-room WiFi, with speed of 50+ Mbps.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free valet parking
  • Access to a nearby health club, a porter/bellhop, and newspapers in the lobby
  • A 24-hour front desk, wedding services, and massage treatment rooms
Room features
All 80 individually furnished rooms offer comforts such as premium bedding and heated floors, in addition to thoughtful touches like wet bars and laptop-friendly workspaces.
Other amenities include:
  • Egyptian cotton sheets, Select Comfort beds, and down comforters
  • Bathrooms with rainfall showers and shower/tub combinations
  • 32-inch flat-screen TVs with premium channels
  • Wardrobes/closets, balconies, and heated floors

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free airport pick-up shuttle on request
  • Free secured, uncovered valet parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • 3 coffee shops/cafes
  • A poolside bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 24-hour health club
  • 24-hour pool access
  • Fitness classes
  • Full-service spa
  • Outdoor pool
  • Pilates classes
  • TV in common areas

Family friendly

  • Dining table
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Full-service spa

  • Hot stone massages
  • In-room massages
  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Doorbell and phone notification
  • Elevator
  • Pool hoist on site
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-width doorways

More

  • Beaux Arts architecture
  • Built in 2015
  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels

Food and drink

  • Chef service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Restaurant dining guides
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Computer monitor
  • Desk
  • Electrical adapters
  • Heated floor
  • Heating
  • Individual furnishings
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 6:00 AM; Check-in end time: anytime

Check-out

Check-out before 6:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

24-hour pool access
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Upemba Hôtel Hotel
Upemba Hôtel Lubumbashi
Upemba Hôtel Hotel Lubumbashi

Frequently asked questions

Does Upemba Hôtel have a pool?

Yes, this property has an outdoor pool. Pool access is available 24 hours a day.

Is Upemba Hôtel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Valet parking is free at this property.

What time is check-in at Upemba Hôtel?

Check-in start time: 6:00 AM; Check-in end time: anytime.

What time is check-out at Upemba Hôtel?

Check-out is at 6:00 AM.

Does Upemba Hôtel provide a shuttle to the airport?

Yes, there's a free shuttle from the airport to the hotel that runs on request.

Where is Upemba Hôtel located?

Located in the heart of Lubumbashi, this luxury hotel is 0.8 mi (1.3 km) from Lubumbashi Zoological Park and 1.4 mi (2.3 km) from Musée National de Lubumbashi. Lubumbashi Golf Club and Frederic Kibassa Maliba Stadium are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Upemba Hôtel Reviews

7.0

Good

6.4

Cleanliness

6.0

Amenities

6.4

Staff & service

6.0

Property conditions & facilities
Rating 10 - Excellent. 4 out of 14 reviews
Rating 8 - Good. 3 out of 14 reviews
Rating 6 - Okay. 3 out of 14 reviews
Rating 4 - Poor. 3 out of 14 reviews
Rating 2 - Terrible. 1 out of 14 reviews

Reviews

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything promised, I got it on time. The room service was excellent and quick.
Stayed 15 nights in Nov 2024

8/10 Good

MARCUS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My impression

It’s a good Hotel 🏨 and the most important thing that I appreciate is that the people a friendly
Stayed 2 nights in Dec 2022

6/10 Okay

Benny

Liked: Staff & service
I din’t like they policy about the free transportation (shuttle) they charge $30 to take their customers to the airport, but on Expedia the shuttle is free.
Stayed 2 nights in Feb 2025

4/10 Poor

Gianni

Disliked: Staff & service, amenities, property conditions & facilities
The credit card using is limited
Stayed 3 nights in Nov 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not good

Room had a lot of cockroaches
Stayed 14 nights in Apr 2024

2/10 Terrible

Pascal

Disliked: Cleanliness, staff & service, property conditions & facilities
It took them 2 hours to check us in after a 22 hours flight, and telling us to pay extra because the price we booked with online was not accurate according to the receptionist the room was full of dust everywhere, the shower door wasn't working properly, and they are cockroach in the room, wifi was not working properly at all. I won't recommend this place to anyone. While booking it says it includes one way from the airport to the hotel or from the hotel to the airport. But they are not respecting what they said and accomplished them. They don't do proper maintenance at all
Stayed 17 nights in Aug 2025

10/10 Excellent

François

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon choix

Hôtel bien situé, recommandé par l'ami congolais qui m'avait invité.
Stayed 4 nights in Feb 2025

8/10 Good

Ghislain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sejour agreable et personnel attentionné
Stayed 7 nights in Nov 2024

6/10 Okay

Basile

Liked: Cleanliness, staff & service

C'est OK

Il y a eu quelques problèmes avec la climatisation, l'électricité. Cependant le staff a assez vite réagit et m'a mis dans une autre chambre.
Stayed 3 nights in Mar 2024

6/10 Okay

El Hadji Malick

Disliked: Cleanliness, staff & service, property conditions & facilities
Toilettes avec une mauvaise odeur. Tâches. Wifi pas opérationnelle
Stayed 2 nights in Jun 2022

4/10 Poor

Francis

Stayed 4 nights in Apr 2025

10/10 Excellent

Jean vicky

Stayed 3 nights in Nov 2024

10/10 Excellent

arnold

Stayed 2 nights in Nov 2024

10/10 Excellent

Fallone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Oct 2024