Lady at check in was very nice, breakfast was great, needs update
Russel
於 2025 年 7 月住了 1 晚
6/10
Bed was terrible. Staff moved us to another room that had a better bed. Thank you!
Shower drain was poor. Water collected after couple minutes. Toilet seat was loose. Bathrooms could be cleaner. Some mold visible on tiles.
Sly
於 2025 年 7 月住了 1 晚
10/10
My daughter and I stayed here for Texas Tech orientation. Not only did they shuttle us to/from the airport but they shuttled us to/from wherever we needed to go during our stay. The 3 drivers we met were polite and had cold water to offer us. Lubbock was very hot and we were walking all around campus each day. They had free breakfast every morning starting at 6am and free appetizers and beer every night from 6 to 7pm. The bartender was friendly and helped you watch the time so you wouldn’t forget to get another free drink at 659pm. When we had to check out, they allowed us late check out closer to our departing flight since we had no car and were really exhausted at that point. They also had a gym with convenient hours. The beds were super comfortable and we slept great without loud people and noise. The front staff were awesome and answered any questions we had during our stay. They also have a restaurant and bar in the evenings if you get hungry or want a drink without having to go anywhere. Overall great experience with great service and people!
laura
於 2025 年 7 月住了 2 晚
6/10
if this is for just a quick trip and just to have a place to stay for a night or two......needs updates....standing water in the shower....not going to rate poor because it is obvious the hotel is old but price is equivalent to the condition
Albina
於 2025 年 7 月住了 2 晚
2/10
This place does not look like it does in the pictures. This hotel is in need of a serious makeover. It’s really old and it stinks. There’s no snack bar but there is a restaurant. If you need to purchase anything you have to drive to Walmart. Maybe other Elegante’s have set the bar too high but this is not it. Also the bathrooms are disgusting. I hate being so negative but you’ll just have to see for yourself to understand. The staff is really nice though.
Davon
於 2025 年 7 月住了 1 晚
10/10
Easy to get to, close to shopping and restaurants.
Alvin
於 2025 年 7 月住了 2 晚
6/10
Our room was very humid. The blankets felt wet and it just wasn’t comfortable
David
於 2025 年 6 月住了 2 晚
10/10
It was nice enough for a quick sleepover before flying out of town.
Sarah
於 2025 年 7 月住了 1 晚
2/10
TV, blow dryer, toilet seat was disgusting dirty! Eyelashes on our “clean sheet”
Adriana
於 2025 年 7 月住了 2 晚
8/10
qingbin
於 2025 年 6 月住了 4 晚
10/10
Michael
於 2025 年 6 月住了 2 晚
10/10
Jennifer
於 2025 年 4 月住了 1 晚
10/10
Rhonda
於 2025 年 6 月住了 2 晚
10/10
I had a issue with my room. They were quick to fix the issue and put me in a new room. Breakfast was excellent also.
Gabriel
於 2025 年 6 月住了 2 晚
10/10
Customer service was excellent! We got two free adult beverages per night and free breakfast! Will stay here again!
Amanda
於 2025 年 6 月住了 3 晚
4/10
1. The lady who checked us in was nice.
2. The room was clean when we moved in, but little to no cleaning occurred during our stay.
3. The room is worn out and needs to be updated... the same can be said for the entire hotel.
4. The breakfast was utterly inedible. I am no stranger to hotel food, but this was so bad I thought I would be ill if I ate any more than the few bites I tried. However, the coffee was okay.
All-in-all, not the value I had hoped for, and I will not be rebooking here.
Paul
於 2025 年 6 月住了 3 晚
8/10
Great staff
anthony
於 2025 年 6 月住了 1 晚
10/10
Really nice property...good breakfast an friendly people...
Jeff
於 2025 年 6 月住了 1 晚
2/10
This hotel was worse than I expected. The hotel itself is rundown. It is not maintained, rather kept together with bandaids. Our room was dirty, with stains on the wall and smelled of cigarettes. There was no door on what should have been the closet, literally off the hinges (still on the wall). There was a strange man who asked to help with our bags. He came out of nowhere and still lingered around our door and vehicle after we got to our room. My party and I did not feel safe so we left w/o requesting a refund.
Stephanie
於 2025 年 6 月住了 1 晚
6/10
decor is dated, pillows are very small and soft. If you need larger or more firm, bring your own
Vanessa
於 2025 年 6 月住了 1 晚
10/10
Would recommend to anyone wanting a great nights rest.
Marina
於 2025 年 6 月住了 1 晚
4/10
Crystal
於 2025 年 6 月住了 1 晚
10/10
Staff was very nice and welcoming. Breakfast was excellent with the customized omelettes.
Dezaray
於 2025 年 5 月住了 1 晚
6/10
Hotel is very old, but it's comfortable. Some wall sockets didn't work and the room overall could use an upgrade. Breakfast was pretty good.