Great hotel, but not what you would expect for a 5 star hotel. It’s more like a 3. Rooms had bugs, lacked towels, and staff not attentive to guests as you would expect.
Filipe
於 2025 年 7 月住了 4 晚
6/10 一般般
Natasha
家庭旅遊
2025 年 7 月 10 日
This is not a 5 star hotel, 4 stars at best. We received no mention of our Expedia VIP Access status and the food was very average. You are charged for nespresso pods in your room as well. This hotel is not on a par with other 5 star hotels we have stayed in. Overpriced for what it was.
Natasha
於 2025 年 7 月住了 7 晚
10/10 有夠讚
Tanvi
團體旅遊
2025 年 7 月 2 日
喜歡:整潔度和住宿環境和硬體
不喜歡:設施服務
It was amazing and very convenient too get to the beach clubs, our room included access to beach club
Tanvi
於 2025 年 6 月住了 3 晚
8/10 不錯哦
Wendy
情侶出遊
2025 年 7 月 2 日
喜歡:整潔度
Excellent service, breakfast excellent however no entertainment. Had room on 5 th floor and could still hear noise from harbour. 40 euros for a wash and blow wave at hotel hairdressers. Uber taxis really cheap if wanting to venture out. Plenty of subbed. Dreadful drains smell in lobby outside restaurant. Lovely birthday surprise in my room, cake and bottle of champagne. Overall great stay
Wendy
於 2025 年 6 月住了 7 晚
10/10 有夠讚
Daniel
2025 年 6 月 25 日
Daniel
於 2025 年 6 月住了 9 晚
10/10 有夠讚
Alix George,Liverpool
親子旅遊
2025 年 6 月 22 日
喜歡:整潔度和設施服務
Great stay with the family at the property, there was some confusion when checking in over the room type booked as we booked with sea view and was initially allocated Marina view which required me to present the confirmation of the booking however following this it was soon resolved. Hotel communal areas well kept and updated, room felt a little bit dated. Nice touches for the children with the Pluma gift sets which is well received. Couple of issues when collecting towels from the towel hut even after handing in 5 towel cards I was challenged on my room being for 2 however had just justify that it was 2 adults and 3 children, then given towels with no apologies. Location is perfect for marina and beach access. One thing to note would be that there is rear access to the beach area however after a certain time even with your access card it will not open and you are then required to walk right around to the marina entrance, this is not ideal when you are travelling with 3 toddlers.
Alix George
於 2025 年 6 月住了 7 晚
10/10 有夠讚
Thomas William
親子旅遊
2025 年 6 月 21 日
喜歡:整潔度、設施服務和住宿環境和硬體
Staff were very child friendly and very accommodating. A slight improvement would be the number of staff increased at pool side to improve service time.
Thomas William
於 2025 年 6 月住了 7 晚
10/10 有夠讚
Lisa Jane
2025 年 6 月 21 日
Lovely hotel and staff are brilliant
Lisa Jane
於 2025 年 6 月住了 5 晚
10/10 有夠讚
Justin
2025 年 6 月 20 日
Justin
於 2025 年 6 月住了 3 晚
10/10 有夠讚
Laila
團體旅遊
2025 年 6 月 20 日
喜歡:整潔度、設施服務和住宿環境和硬體
La atención es increíble. Demasiado amables todos. De verdad un agrado el personal del hotel. Hotel en general muy bueno
El desayuno excelente.
Tiene una cafetería excelente y con unos pasteles hermosos
Es completo y está bien ubicado.
Fácil para estacionamiento, tiene muchas tiendas y restaurantes al lado.
Lo único que cambiaría es el piso de las habitaciones
Laila
於 2025 年 6 月住了 2 晚
10/10 有夠讚
Louisa Mary
情侶出遊
2025 年 6 月 18 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent hotel, a great variety at breakfast. Staff were professional and always hat to greet you. Would definitely return.
Louisa Mary
於 2025 年 6 月住了 5 晚
10/10 有夠讚
Marshall
2025 年 6 月 11 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent staff & location
Marshall
於 2025 年 5 月住了 2 晚
6/10 一般般
Helena
家庭旅遊
2025 年 6 月 1 日
喜歡:整潔度和住宿環境和硬體
It was okay but better value for money elsewhere.
Helena
於 2025 年 5 月住了 4 晚
10/10 有夠讚
Allan,Leeds
2025 年 5 月 25 日
喜歡:整潔度、員工素質和住宿環境和硬體
Allan
於 2025 年 5 月住了 7 晚
10/10 有夠讚
真實旅客
2025 年 4 月 27 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great time
Fantastic hotel!
真實旅客
於 2025 年 4 月住了 3 晚
10/10 有夠讚
Samantha
2025 年 4 月 26 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Samantha
於 2025 年 4 月住了 3 晚
10/10 有夠讚
Keith
家庭旅遊
2025 年 4 月 25 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Keith
於 2025 年 4 月住了 7 晚
10/10 有夠讚
Orphelia
2025 年 4 月 23 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Orphelia
於 2025 年 4 月住了 4 晚
10/10 有夠讚
Maria Eliane
家庭旅遊
2025 年 4 月 19 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
HOTEL INCRIVEL
Maria Eliane
於 2025 年 4 月住了 1 晚
6/10 一般般
buket
團體旅遊, 親子旅遊
2025 年 4 月 18 日
喜歡:整潔度
不喜歡:員工素質
Hotel has good potential but lacks good customer service which was a very big let down. Long wait for check-in. No information about the hotel/amenities given on arrival, just a basic check-in, even though guest relations team was sitting right beside the reception. Dissapointed.
House keeping member knocking on our door at 9.30 PM and letting herself in "to leave towels" when we did not request nor need them. She let herself in when she didnt hear an answer. This was very annoying and suspicious. Called reception immediately to complain but was brushed off by "oh there was a delay in housekeeping service today thats why". Seriously? No. I refuse to believe this and refuse to accept it.
Not 5* standards.
buket
於 2025 年 4 月住了 4 晚
10/10 有夠讚
Stephen
2025 年 4 月 18 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Good hotel cleaning staff can’t be trusted
Great hotel, great service, but I have noticed I’ve had two expensive tops stolen from my room i’m not very happy about this very sneaky
Stephen
於 2025 年 3 月住了 4 晚
10/10 有夠讚
Michael
2025 年 4 月 14 日
Michael
於 2024 年 12 月住了 5 晚
10/10 有夠讚
reham mohamed mahmoud
團體旅遊
2025 年 4 月 13 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Relaxing weekend with excellent spa experiences. Nearby restaurants in the marina. I preferred the marina view to the sea view. 30 min to albufeira and airport