Property is nice, but their bar & grill, and eating area are under construction and one of the elevators didn't work at all. Breakfast service was great; food was ok. Potatoes were soggy because they were just reheated from frozen; powdered eggs; bacon was paper thin and quickly broke when you selected a piece.
Evening bar/grill had 2 ladies working that spent most of their time gabbing with each other. Beer was not cold and drink selection was weak. Dinner food selection was very weak so we settled for some pork sliders which were good but it's all pre-packaged stuff. Wanted the chicken tenders but they were all out.
I'm not happy with changes in this hotel. I booked through Expedia and paid for complimentary breakfasts, yet the hotel didn't have that information - had to prove it to them; you have to request everything including room cleaning; was told we had 2 complimentary water bottles in our room and got nothing; coffee maker hadn't been cleaned in a very long time; had to scan bar code just to get room info. No in-room manual for that stuff which I think is handier. Not sure if we'll come back.
Curtis
於 2025 年 7 月住了 3 晚
10/10 有夠讚
Cassandra
2025 年 7 月 22 日
喜歡:整潔度和員工素質
Amazing stay
Cassandra
於 2025 年 7 月住了 2 晚
4/10 不太好
Katherine
家庭旅遊
2025 年 7 月 19 日
喜歡:整潔度和員工素質
不喜歡:設施服務
Did not feel safe leaving car in parking lot. Advertised a pool and there was no pool.
Breakfast was an add on. Didn’t come with room even after paying $200.
Katherine
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Marie
2025 年 6 月 29 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Wonderful
Marie
於 2025 年 6 月住了 3 晚
2/10 很糟糕
stanley
團體旅遊
2025 年 6 月 28 日
喜歡:整潔度
不喜歡:設施服務和住宿環境和硬體
Booked 3 rooms
Friends stayed in other 2 rooms
Double charged us for all three rooms
Hotel going through construction that was not told about. Have never been so disappointed. I use hotels every week for work. This is the worst experience I have ever had in 5 years of travel!!!!
stanley
於 2025 年 6 月住了 1 晚
8/10 不錯哦
Staci
2025 年 6 月 28 日
喜歡:整潔度、員工素質和住宿環境和硬體
Staci
於 2025 年 6 月住了 4 晚
8/10 不錯哦
Jeffrey
2025 年 6 月 28 日
Jeffrey
於 2025 年 6 月住了 4 晚
6/10 一般般
Thomas
2025 年 6 月 26 日
不喜歡:住宿環境和硬體
Thomas
於 2025 年 6 月住了 1 晚
8/10 不錯哦
annia
2025 年 6 月 23 日
喜歡:設施服務
The only thing dissapointed me was the property does not have a pool.
annia
於 2025 年 6 月住了 2 晚
8/10 不錯哦
Joseph
情侶出遊
2025 年 6 月 23 日
喜歡:整潔度
The breakfast buffet was a charge of $18.95 per person which was quite a lot for a typical buffet
Joseph
於 2025 年 6 月住了 3 晚
8/10 不錯哦
Roger
情侶出遊
2025 年 6 月 22 日
喜歡:整潔度
Check in people were not the friendliest. Not rude, but not friendly.
Roger
於 2025 年 6 月住了 1 晚
8/10 不錯哦
Sherry
商務旅客
2025 年 6 月 6 日
喜歡:整潔度和員工素質
They had to completely replace the air/heat unit.
Sherry
於 2025 年 6 月住了 2 晚
2/10 很糟糕
Tykira
2025 年 5 月 26 日
Tykira
於 2025 年 4 月住了 1 晚
10/10 有夠讚
Holly
親子旅遊
2025 年 5 月 22 日
喜歡:整潔度和住宿環境和硬體
Staff was super nice and friendly, rooms and guest areas were clean and the coffee out front was great. Pet friendly was amazing, lots of puppies to pet!
Holly
於 2025 年 3 月住了 1 晚
8/10 不錯哦
Yulonda
情侶出遊
2025 年 5 月 12 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff is what really makes this place great. It's also clean and conveniently located.
Yulonda
於 2025 年 5 月住了 3 晚
10/10 有夠讚
Donald
商務旅客
2025 年 4 月 30 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Donald
於 2025 年 4 月住了 1 晚
10/10 有夠讚
Donna
家庭旅遊
2025 年 4 月 24 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Donna
於 2025 年 4 月住了 1 晚
8/10 不錯哦
Erica
家庭旅遊
2025 年 4 月 15 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Erica
於 2025 年 4 月住了 1 晚
10/10 有夠讚
Jennifer
商務旅客
2025 年 4 月 15 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This property was safe - that is important in the Louisville area around the university campus.