"Beautiful hotel, and super nice staff. Front desk Rogers was great. He cared all details, and made my check in, check out and stay so smooth. Will come back to this hotel next trip to Louisville. "
"I stayed on thanksgiving night. So it was sort of limited on service, and I was not informed at the front if anything in the hotel was open at all. But I did get a free upgrade to a suite! It was lovely! I would have liked to have a more comfortable blanket and pillows. But everything else was great."