Guest Houses in Loudoun County

"They had not "turned on central air for the season" yet as it was supposed to be cold the week after we were there. However, it was 80 degrees during our time there. The only way we knew this was by overhearing it being told to another guest in the lobby. Nothing was said to us upon check in. Apparently, their solution was a small fan they could provide, or we could open our windows. It was hot, and the open windows let in a ton of street noise at night. Someone outside was smoking, and that also came into our room. Poor solution. We won't stay again. "

"No public parking and valet is $65 a night. Not much around this hotel to do, walking is 15+ minutes even for food. "

"Room was very clean "

"The stay involved multiple maintenance failures and service issues. The building systems were unreliable. Hallways and the lobby were cold due to heating failures. Hot water service went out during the day. Elevator service was limited. Only one passenger elevator worked. Guests were directed to use a service elevator. Room condition was unacceptable at arrival. The toilet seat had urine stains. The toilet also shook violently when used. It appeared improperly installed. Several guest systems did not work. The television hotel information system would not connect. The room phone presets failed. Dialing “0” for the front desk produced no answer. Staff conduct was inconsistent. The front desk interaction was rude. Housekeeping staff yelled in the hallways. Breakfast staff were pushy toward guests. Breakfast service had operational problems. Buffet food was difficult to access. Some items were not kept warm. Overall the property showed failures in maintenance, cleanliness, guest systems, and service quality. These issues affected basic comfort during the stay."

"The hotel was good, close to airport and acceptable. I tried to get a shuttle to pick me up but they never responded. $17 taxi ride there. The breakfast is served on paper plates and plastic spoons and forks. It is a good one nighter between flights, what I used it for on a missed connection."

"This is a lovely hotel. Very good rooms, staff & dining - especially for the price. Would definitely stay here again."

"The staff at the desk had no idea where anything was located. All I wanted to do was go from the hotel to the Washington Capitals Arena as fast as I could, and the lady at the desk had no idea she pulled out a map and sent me 25 minutes in the wrong direction by the time I got back I missed most of the game which cost me $300 otherwise the hotel was nice and in great condition and we loved staying there and it was a good value"

"Nice place for the price and environment. It's more cater to business travels than as a getaway hotel. Overall, nice place. Good food and very friendly and respectful people."

"Good price with free breakfast and gym. Convenient to everything "