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SureStay Hotel by Best Western Ontario Airport

Photo gallery for SureStay Hotel by Best Western Ontario Airport

Featured Image
Seasonal outdoor pool
Seasonal outdoor pool
Iron/ironing board, free cribs/infant beds, free rollaway beds
Iron/ironing board, free cribs/infant beds, free rollaway beds

Overview of SureStay Hotel by Best Western Ontario Airport

SureStay Hotel by Best Western Ontario Airport

2.5 out of 5

4.2/5 Very Good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Free airport shuttle
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
3201 East Centrelake Drive, Ontario, CA, 91761

Explore the area

  • Popular LocationToyota Arena3 min drive
  • Popular LocationOntario Convention Center3 min drive
  • AirportOntario, CA (ONT-Los Angeles - Ontario Intl.)4 min drive
  • Popular LocationOntario Mills Shopping Mall5 min drive

Choose dates to view prices

About this area

Ontario

Located in Ontario, SureStay Hotel by Best Western Ontario Airport is in the entertainment district and near the airport. Scandia Amusement Park and Rancho Cucamonga Epicenter are local attractions and those in the mood for shopping can visit Ontario Mills Shopping Mall and Victoria Gardens. Looking to enjoy an event or a game while in town? See what's happening at Toyota Arena or Auto Club Speedway. Take an opportunity to explore the area for water adventures such as water skiing and other activities like golfing.

What's nearby

  • Toyota Arena - 3 min drive
  • Ontario Convention Center - 3 min drive
  • Ontario Mills Shopping Mall - 5 min drive
  • Scandia Amusement Park - 5 min drive
  • Rancho Cucamonga Epicenter - 6 min drive

Getting around

  • East Ontario Station - 4 min drive
  • Los Angeles Intl. (LAX) - 58 min drive

About this property

SureStay Hotel by Best Western Ontario Airport

Hotel in Ontario with free breakfast and free airport shuttle
Along with an outdoor pool, this smoke-free hotel has a snack bar/deli and coffee/tea in a common area. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a seasonal outdoor pool, a business center, and dry cleaning are onsite. All 114 rooms provide conveniences like refrigerators and microwaves, plus free wired Internet and Smart TVs with cable channels. Netflix, coffee makers, and free newspapers are among the other amenities available to guests. Housekeeping is available on request.
SureStay Hotel by Best Western Ontario Airport offers 114 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary newspapers and coffee/tea makers. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Smart televisions come with premium cable channels, pay movies, and Netflix. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Safety measures

Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available
  • Free 24-hour roundtrip airport shuttle

Food and drink

  • Free on-the-go breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in common area(s)

Things to do

  • Outdoor pool

Family friendly

  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Housekeeping (on request)

Languages spoken

  • English

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Visual fire alarm
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Free rollaway beds

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • Cable channels
  • Netflix
  • Pay movies
  • Premium channels
  • Smart TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Connecting rooms available
  • Free newspapers
  • Iron/ironing board
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
An adult age 18 or older must assume all liability for the booking

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Free rollaway/extra beds
Free cribs (infant beds)

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Fairfield Inn Marriott Hotel Ontario
Fairfield Inn Marriott Ontario
Fairfield Inn Ontario
Fairfield Inn Marriott Ontario Hotel
Surestay By Ontario Ontario
Fairfield Inn By Marriott Ontario
SureStay Hotel by Best Western Ontario Airport Hotel
SureStay Hotel by Best Western Ontario Airport Ontario
SureStay Hotel by Best Western Ontario Airport Hotel Ontario

Frequently asked questions

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 480 out of 959 reviews
5 - Excellent 50%
Rating 4 - Good. 307 out of 959 reviews
4 - Good 32%
Rating 3 - Okay. 100 out of 959 reviews
3 - Okay 10%
Rating 2 - Poor. 39 out of 959 reviews
2 - Poor 4%
Rating 1 - Terrible. 33 out of 959 reviews
1 - Terrible 3%

4.4/5

Cleanliness

4.5/5

Staff & service

4.0/5

Amenities

4.2/5

Property conditions & facilities

4/5 Good

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service
Front desk staff very friendly and helpful. Room was adequate for the price. Complimentary breakfast was minimal but was appropriate for the price of the room.
Stayed 1 night in Oct 2021

1/5 Terrible

Disliked: Amenities, property conditions & facilities
Room next to a highway. Impossible to sleep.
Stayed 1 night in Oct 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have a very relaxing time
Stayed 1 night in Oct 2021

5/5 Excellent

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
All and all great stay especially for the price.
Stayed 1 night in Sep 2021

4/5 Good

Business traveler, Traveled with partner
Liked: Staff & service, property conditions & facilities
Expedia advertises that this hotel offers an airport shuttle to/from Ontario airport when in fact the hotel DOES NOT. I had written the hotel inquiring about the shuttle 3 days prior to traveling and did not get a response. When my flight arrived late at night, I waited around the airport trying to find a shuttle or information. I called the hotel and the man told me that I could get a Bell cab and the hotel will pay for it and this is their "shuttle service" although this information was NOWHERE to be found on the hotel's website or anywhere on Expedia so I don't know how anyone is supposed to know about this.
Stayed 1 night in Sep 2021