露台/庭院

歐姆尼飯店的評分

4.5 out of 5
歐姆尼飯店
251 S Olive St, Los Angeles, CA

評論

9.0

太棒了

10 分,有夠讚;1838 則評論中有 1274 則" "
8 分,不錯哦;1838 則評論中有 330 則" "
6 分,一般般;1838 則評論中有 108 則" "
4 分,不太好;1838 則評論中有 61 則" "
2 分,很糟糕;1838 則評論中有 65 則" "

9.2/10

整潔度

9.4/10

員工素質

8.8/10

設施服務

9.2/10

住宿環境和硬體

9.0/10

環保程度

評論

10/10 有夠讚

MEIDONG

於 2024 年 3 月住了 1 晚

10/10 有夠讚

Tsz Yeung

商務旅客
喜歡:整潔度、住宿環境和硬體和客房舒適度
GOOD SERVICE, CLEANING AND QUITE. I CAN ENJOY THE STAY I WILL BE BACK
於 2023 年 9 月住了 6 晚
Robbie Nasser, General Manager 於 2023年9月18日回覆
Thank you for giving us the opportunity to serve you. We appreciate the confidence you have placed in us and we look forward to providing you with the best possible service in the future.

10/10 有夠讚

Haotian

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
nice service
於 2023 年 8 月住了 4 晚

10/10 有夠讚

xiaolei

於 2023 年 7 月住了 4 晚

10/10 有夠讚

Chun

於 2022 年 6 月住了 3 晚

8/10 不錯哦

LEE-CHUAN

於 2022 年 6 月住了 3 晚

10/10 有夠讚

Willa

於 2022 年 3 月住了 2 晚

10/10 有夠讚

Alec,Washington

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Courtesy driver Robert was excellent. Really like the hotel.
於 2024 年 5 月住了 1 晚

10/10 有夠讚

JeriLane

家庭旅遊, 親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great hotel! From the bellhop unloading the car to the great service checking in. Everything was top notch service.
於 2024 年 5 月住了 2 晚

10/10 有夠讚

Kimberly

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Arpit

喜歡:整潔度、員工素質和住宿環境和硬體
We really enjoyed our stay.
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Cynthia,Anchorage

喜歡:整潔度、員工素質和住宿環境和硬體
We wanted a pampered weekend and that's just what we got! We'll be back!
於 2024 年 5 月住了 4 晚

8/10 不錯哦

Amanda

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 5 晚

10/10 有夠讚

Loreen

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Andres

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Rooms were nice and staff was friendly
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Tanwi

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
All the staff members are friendly and terrific! The hotel is conveniently located. The rooms are nice and clean. Will definitely return. Ramon in transportation is so kind and helpful. Front desk is also extremely attentive. Thank you.
於 2024 年 5 月住了 3 晚
Robbie Nasser, General Manager 於 2024年5月17日回覆
We greatly appreciate your acknowledgment of our associates and their dedicated efforts in serving our guests. It brings us immense pleasure to have exceeded your expectations. We eagerly await the opportunity to welcome you back again in the near future. Thank you!

10/10 有夠讚

Piyush,San Jose

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Loved the service and property
於 2024 年 5 月住了 2 晚

10/10 有夠讚

Benedicto

於 2024 年 5 月住了 2 晚

10/10 有夠讚

Jasmin

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Robert

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
All was good. Hotel was clean, quiet, with friendly personnel in every capacity. We will certainly return the next time we are in Los Angeles
於 2024 年 4 月住了 3 晚
Robbie Nasser, General Manager 於 2024年5月17日回覆
Thank you for sharing your feedback! We look forward to welcoming you back in the near future.

10/10 有夠讚

Chris

情侶出遊
Close walk to the Pershing metro station. Uphill walk coming back. Several homeless people in the area of the metro.
於 2024 年 5 月住了 3 晚
Robbie Nasser, General Manager 於 2024年5月17日回覆
Glad to hear you enjoyed the sites surrounding the hotel. If you are within a 3-mile radius of our property, we do offer a complimentary courtesy car service that can pick you up.

8/10 不錯哦

Carolyn

Great location for concert hall and other DTLA attractions. Efficient and friendly staff.
於 2024 年 5 月住了 1 晚

8/10 不錯哦

Shawn

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Easy location to walk to sites.
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Michael

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
What a great hotel!! Our short stay was just incredible. Frankly, I can’t remember customer service as good as at this place. The staff starting from reception to breakfast restaurant to valet was simply amazing. They offer to drive you anywhere within 3 miles from hotel and bring young back in a nice car. When we arrived my wife was feeling quite unwell with either food poisoning or stomach virus, so check in staff offered extra water and other drinks. They subsequently brought microwave in to the room so we can warm some food. Amy at the restaurant was also very nice. Huge thank you to all who made our challenging 2 night stay a great experience. It will be definitely our hotel of choice in future trips to LA. Michael & Irene from Chicago
於 2024 年 4 月住了 2 晚
Robbie Nasser, General Manager 於 2024年5月17日回覆
We genuinely appreciate the glowing compliments you shared with us! We are thrilled that we were able to create a memorable experience for you during your stay. We also hope that your wife is feeling better. We eagerly await the opportunity to welcome you back, and we sincerely hope that your next visit will be free of any challenges. Thank you once again!

10/10 有夠讚

Patrick

喜歡:整潔度、員工素質和住宿環境和硬體
We had not stayed in DT LA before. VERY pleased with the location and facilities. Staff was great. We highly recommend this OMNI.
於 2024 年 4 月住了 2 晚
Robbie Nasser, General Manager 於 2024年5月17日回覆
We are thrilled to have been your first host during your visit to Downtown LA. Knowing that our staff exceeded your expectations brings us great joy. We eagerly look forward to the opportunity to serve you again in the near future. Thank you!

10/10 有夠讚

Amy

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 3 晚

10/10 有夠讚

Allison

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚

10/10 有夠讚

MoJoe

於 2024 年 4 月住了 1 晚

10/10 有夠讚

August

喜歡:整潔度、員工素質和住宿環境和硬體
Good location if you need to stay in Down Town
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Hyungsoo

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Love the staffs, check out time is at 12pm
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Daphne

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great hotel
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Edvin

喜歡:整潔度
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Radwa,Chandler

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We really enjoyed our stay
於 2024 年 4 月住了 2 晚
Robbie Nasser, General Manager 於 2024年4月29日回覆
We are so delighted to hear you had a wonderful experience with us. We look forward to serving you again in the near future.

10/10 有夠讚

Gustavo

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Everithing is fine
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Scott David

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
All good.
於 2024 年 4 月住了 1 晚

4/10 不太好

Matt

於 2024 年 4 月住了 3 晚
Robbie Nasser, General Manager 於 2024年5月17日回覆
We apologize for the disappointment reflected in your 2-star rating. Providing excellent service to our guests is our utmost priority, and we value your feedback. We would greatly appreciate any specific feedback you can provide us with, as it will enable us to identify areas for improvement and work towards enhancing your experience. Thank you for taking the time to share your thoughts with us.

10/10 有夠讚

Naoaki

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Alicia

喜歡:整潔度、員工素質和住宿環境和硬體
Excellent service
於 2024 年 4 月住了 2 晚
Robbie Nasser, General Manager 於 2024年4月29日回覆
Thank you for letting us take care of you during your stay in Los Angeles! We are so pleased you had a wonderful experience.

10/10 有夠讚

Kashif

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great place to stay
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Manisha

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Customer setvice
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Joan

於 2024 年 3 月住了 2 晚

10/10 有夠讚

Stacy

商務旅客, 團體旅遊
喜歡:員工素質和住宿環境和硬體
Sabrina & Tim were the best employees ever. Made sure every commodification was met and went and above and beyond for my stay! I would recommend them to be promoted to vacation planners because they did the BEST!
於 2024 年 4 月住了 1 晚
Robbie Nasser, General Manager 於 2024年4月29日回覆
Thank you so much for your recognition of all the efforts by Sabrina and Tim! We have ways of recognizing our associates when their performance is mentioned, and I will make sure that this happens with them. It was a pleasure, and we would sincerely hope to have the opportunity to do serve you again in the very near future.

10/10 有夠讚

Dawn

商務旅客, 家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The service desk clerk was so nice and very helpful
於 2024 年 2 月住了 2 晚

8/10 不錯哦

Paul

家庭旅遊
This hotel is fine for a stay in LA. I would stay there again. There was not enough light in the room. The valet did not answer the phone when I called to bring our car around. We couldn’t find the glasses as they were hidden under the TV.
於 2024 年 4 月住了 1 晚
Robbie Nasser, General Manager 於 2024年4月29日回覆
We love to hear that you enjoyed your stay with us, and will return again in the future. Your feedback is greatly appreciated, and we will be sure to share it with our team so we can address them for a more pleasant experience for you next time.

2/10 很糟糕

Robert

不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Their computer system was down and also the rooms weren’t updated for the price I was paying and very outdated
於 2024 年 3 月住了 2 晚
Robbie Nasser, General Manager 於 2024年4月18日回覆
Thank you for sharing your concerns about your recent stay with us. We deeply regret and our truly sorry for the inconveniences and frustrations you experienced due to the technical issues with our system. We appreciate your understanding and graciousness in sharing your experience with us. We hope to have the opportunity to serve you again for a much smoother and enjoyable stay in the future

8/10 不錯哦

Kimberly

喜歡:整潔度和住宿環境和硬體
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Maricelle

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Matthews

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
From the moment you arrive, you are treated with courtesy and care. Love the quiet, old school, East Coast feel of the place — right in the middle of DTLA (downtown LA). Across the street from the Broad, the Disney Concert Hall, and the Music Center and right next to the Museum of Contemporary Art — fabulous location!
於 2024 年 4 月住了 1 晚
Robbie Nasser, General Manager 於 2024年4月18日回覆
Sounds like you had a memorable stay, and we are so pleased to hear that! If you travels ever bring you through Los Angeles, we hope you will remember us. Thank you again for such great compliments!

10/10 有夠讚

Melissa,Quartz Hill

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful hotel close to points of interest
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Benito

於 2024 年 4 月住了 1 晚