All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
2/10 Terrible
Sandra
2024/3/20
Sandra
Stayed 1 night in Mar 2024
Response from Customer Care Team on 2024/3/21
Dear Guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team
Would like the same room every time I stay 143 great location lower level
Sonya
Stayed 1 night in Mar 2024
Response from RP on 2024/3/29
Dear Sonya,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
2/10 Terrible
jalessa
2024/3/17
Liked: Cleanliness
jalessa
Stayed 1 night in Mar 2024
Response from Customer Care Team on 2024/3/19
Dear Guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team
Hey Connie,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. We look forward to your next visit!Best Regards,Customer Care Team
6/10 Okay
Nofoasaefa
2024/2/21
Liked: Staff & service
Disliked: Property conditions & facilities
The room was not as clean as it looked online. Definitely could use some updates and upgrades, but for the price I paid, it was expected. Location is convenient, lots of shopping around, and an easy 10-15 minute drive from LGB Airport. Staff was nice and attentive. Overall, everything on the property just looked dirty and outdated.
Nofoasaefa
Stayed 3 nights in Feb 2024
Response from CT on 2024/2/27
Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team
Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team
Your staff is so incompetent I reserved the room but it wasn't available for me to check-in.
Horrible customer service.
Jacques
Stayed 2 nights in Feb 2024
Response from RP on 2024/2/27
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team
Only suggestion I have is for the floors to be mopped better in the crevices, and the neighbors dogs were very loud so I was up earlier than I needed to be.
Marshale
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 2024/2/26
Hi Marshale, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6
Very helpful staff. Clean.
Washing machines and dryers.
Parking.
Gerry
Stayed 1 night in Feb 2024
Response from RP on 2024/2/3
Hey Gerry,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. We look forward to your next visit! Best Regards,Customer Care Team
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
6/10 Okay
Verified traveler
2024/1/2
Liked: Staff & service
Disliked: Cleanliness
Air Conditioning Didn’t Work Well For Being A Smoking Room. The Floor Was Absolutely Dirty & Sticky! The Phone Didn’t Fuction & The Key Would Work After The 5th Or 6th Try.
Verified traveler
Stayed 2 nights in Dec 2023
Response from CCT on 2024/2/10
Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team
Easy to check in but pricey on deposit but room was updated and real nice quiet place felt safe there
Ignacio
Stayed 1 night in Dec 2023
Response from RP on 2024/2/3
We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. We look forward to your next visit! Happy New Year!Best Regards,Customer Care Team
10/10 Excellent
Priscilla
2023/12/30
Priscilla
Stayed 1 night in Dec 2023
Response from RP on 2024/1/1
We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. We look forward to your next visit! Happy New Year!Best Regards,Customer Care Team
6/10 Okay
Juan
Business traveler
2023/12/28
Disliked: Property conditions & facilities
Juan
Stayed 1 night in Dec 2023
Response from Customer Care Team on 2023/12/30
Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team
2/10 Terrible
Gerald, Placentia
2023/12/3
Gerald
Stayed 1 night in Dec 2023
Response from Customer Care Team on 2023/12/30
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team
Great all around! Very well updated and not like the other run down motel sixes. The staff are amazing and the owners who are very involved have done a fantastic job keeping the property in great shape.
The entire staff here are super helpful and friendly, the owners are also very involved and have done a wonderful job keeping the property updated and in great condition. I've stayed at a lot of other motel sixes and this is one of the best overall. One of the main things I appreciated was the kindness of the employees and the owners. Almost all other motel sixes you're treated like it's a privilege to give them your money and stay there. Not here, they understand it's our business that keeps them going and they show that appreciation. I have not had a single issue while staying here multiple times. They also employ a security guard which will give you more peace of mind if you're worried about the area whatsoever. Which there really is no reason to be. They do a great job here.
Alex
Stayed 1 night in Dec 2023
Response from Nancy Y. on 2023/12/13
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6
8/10 Good
Naomi
2023/12/3
Liked: Cleanliness, staff & service
Naomi
Stayed 1 night in Nov 2023
Response from Customer Care Team on 2023/12/6
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team
This motel six has done a great job keeping the property nice and in good condition. A lot of other motel sixes have gotten terrible, but the owners here do a great job continually updating and making sure the property is in great shape. Also, the staff are all amazing people and are super helpful with whatever you need. They also keep a security guard on duty which adds to your peace of mind.
Alex
Stayed 3 nights in Nov 2023
Response from Nancy Y. on 2023/12/13
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6
Hi Alejandra,Thank you for positively rating your stay!!Lilith#Team6
10/10 Excellent
Robert
2023/11/18
Robert
Stayed 1 night in Nov 2023
Response from RP on 2023/11/19
Dear Robert,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
A lot of stores are close by Chinese food, donuts,circle K, Starbucks,nail salon,beauty salon,beauty supplies, McDonald's and laundry in the hotel and close by
Fabiola
Stayed 1 night in Nov 2023
Response from RP on 2023/11/19
Dear Fabiola,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team
10/10 Excellent
tanya
Traveled with family
2023/10/30
Liked: Amenities
Office people was very nice.. rooms was very clean we Received a good service . No problems at all. This is our second time and everytime that we has to go to California this is a good affordable and good place to stay, thanks!
tanya
Stayed 2 nights in Oct 2023
Response from RP on 2023/10/31
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
Tha lady who clean, she was nice, but the rest was bad....room smell bad and the parking was so dirty.
Héctor M.
Stayed 3 nights in Oct 2023
Response from RP on 2023/10/31
Dear guest, We are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team
2/10 Terrible
Delia
Traveled with group
2023/10/28
Liked: Amenities
Disliked: Staff & service
Atención al cliente muy mal me ofendieron el decepcionaste fue muy grosero y abusivo
Delia
Stayed 1 night in Oct 2023
Response from RP on 2023/10/28
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team
10/10 Excellent
Angel
2023/10/22
Liked: Amenities
Goo service
Angel
Stayed 1 night in Oct 2023
Response from RP on 2023/10/28
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team
6/10 Okay
Penelope
Traveled with group
2023/9/5
Liked: Cleanliness
Penelope
Stayed 2 nights in Sep 2023
Response from Customer Care Team on 2023/9/7
Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team
2/10 Terrible
Christina
Traveled with family and small children, Traveled with pets
2023/8/31
Disliked: Cleanliness, staff & service
Employees are not very friendly
Christina
Stayed 1 night in Aug 2023
Response from Brand Experience Team on 2023/9/14
Hi Christina,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6
6/10 Okay
Lilly
2023/8/11
Lilly
Stayed 4 nights in Aug 2023
Response from Customer Care Team on 2023/9/1
Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team
8/10 Good
Ana
Traveled with family
2023/8/7
Liked: Staff & service
Disliked: Room comfort
Ana
Stayed 2 nights in Aug 2023
Response from Customer Care Team on 2023/8/9
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team
6/10 Okay
Victor
Traveled with family
2023/8/7
Victor
Stayed 1 night in Aug 2023
Response from Customer Care Team on 2023/8/8
Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
8/10 Good
IRMA
2023/7/31
IRMA
Stayed 1 night in Jul 2023
Response from Customer Care Team on 2023/8/2
Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team
4/10 Poor
Isidro
Traveled with family
2023/7/31
Disliked: Staff & service
Isidro
Stayed 1 night in Jul 2023
Response from Customer Care Team on 2023/8/2
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team
The hotel was dirty and ghetto I didn’t feel safe at all I didn’t stay the two night that booked and when I called costumer survive to get my money back they said no since I checked out at 10 pm they considered that as another day when I didn’t even stay there I just had my stuff in the room
Nancy
Stayed 2 nights in Jul 2023
Response from Brand Experience Team on 2023/8/9
Hi Nancy,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6
2/10 Terrible
Ileana
2023/7/28
Ileana
Stayed 1 night in Jul 2023
Response from Customer Care Team on 2023/8/18
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
6/10 Okay
Keisha
2023/7/19
Keisha
Stayed 1 night in Jul 2023
Response from Customer Care Team on 2023/8/9
Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team
My family and I stay here every year for our trip. It has gotten better with cleanliness, AC and overall better this year. It needs a bit more cleanliness honestly but its comfortable. Thank you and see you next year!
Kimberli
Stayed 6 nights in Jul 2023
Response from Brand Experience Team on 2023/7/28
Hi Kimberli,Thank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
Dear Guest, Thank you for your generosity with the rating. We are glad that you had an enjoyable experience with us, and we look forward to having you back with us again. Thank you for staying with us! Best Regards, Motel 6 Bellflower
10/10 Excellent
Keisha
2023/6/24
Keisha
Stayed 1 night in Jun 2023
Response from Customer Care Team on 2023/7/15
Thank you for taking the time to rate your recent stay at our hotel. We are thrilled that you had a great stay, and we hope to welcome you back again soon! Best Regards,Customer Care Team