Deluxe Room, 1 Queen Bed | Living area | Flat-screen TV
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Reviews of Manhattan Inn & Suites - LAX

2 out of 5
Manhattan Inn & Suites - LAX
3301 N Sepulveda Blvd, Manhattan Beach, CA

Reviews

8.2

Very Good

Rating 10 - Excellent. 30 out of 83 reviews" "
Rating 8 - Good. 37 out of 83 reviews" "
Rating 6 - Okay. 9 out of 83 reviews" "
Rating 4 - Poor. 3 out of 83 reviews" "
Rating 2 - Terrible. 4 out of 83 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Prashanth Devendra

Disliked: Staff & service
Stayed 2 nights in Apr 2024

8/10 Good

Myles

Liked: Cleanliness, staff & service
More of a basic motel. Clean and close to several eating establishments. For one night will do. Rooms next to main road. Single glazing so not quiet.
Stayed 1 night in Apr 2024

6/10 Okay

william

Traveled with partner
Liked: Cleanliness
A nice budget option in Manhattan Beach. Close in and convenient. Good parking.
Stayed 3 nights in Jan 2024
Response from Mark on 2024/3/29
Thank you for your stay.

10/10 Excellent

Erika Victoria

Stayed 1 night in Mar 2024

8/10 Good

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Mark on 2024/3/29
Thank you for your stay.

10/10 Excellent

Modesto

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you to the wonderful staff for having such a clean location, it was safe for my father on his visit and very amazing price !
Stayed 7 nights in Feb 2024
Response from Mark on 2024/2/10
Thank you for your stay.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
The parking is very small. The surrounding area does not offer good alternate parking.
Stayed 1 night in Jan 2024
Response from Mark on 2024/1/20
There are compact parking and non compact.

8/10 Good

Nelson

Stayed 1 night in Jan 2024
Response from Mark on 2024/1/20
Thanks

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good
Stayed 1 night in Dec 2023
Response from Mark on 2024/1/20
Thanks

6/10 Okay

mark

Business traveler
Disliked: Property conditions & facilities
1-nighter.
The outside is nothing to look at, but the interiors have been upgraded...although the finishes are a little funky. When I arrived the heater had no power, but the office was quick to reconnect the circuit. Also, the bath had absolutely no towels...so no shower, not even a washcloth....And no USB port to charge your phone. Overall, it is OK just for 1 night to rest your head, but don't expect any amenities.
Stayed 1 night in Jan 2024
Response from Mark on 2024/1/8
Sorry for the inconvenience. Housekeeping might have forgot to place towels. At times, is best to address the issues at the property upon checkin

10/10 Excellent

Shahin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place. Simple and clean and convenient location
Stayed 1 night in Dec 2023
Response from Mark on 2023/12/16
Thank you for your stay, we appreciate your input

4/10 Poor

George

Stayed 1 night in Dec 2023
Response from Mark on 2023/12/16
Sorry you didnt like somethings during your stay. Please provide details if possible for us to serve others like yourself

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Mark on 2024/1/20
Thank you

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
The price was good and free parking is a definite plus.
Stayed 1 night in Nov 2023
Response from Mark on 2024/1/20
Thank you, we appreciate your stay

6/10 Okay

Mark

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Modest but clean and safe
Stayed 1 night in Nov 2023

8/10 Good

Pong

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay if you’re in the south Bay Area. It is directly across street from Manhattan Beach mall. Lots of places to eat and shop within a walking distance. Located minutes away from LAX. Very convenient parking.
Stayed 1 night in Sep 2023
Response from mark on 2023/10/4
Thank you for your stay

8/10 Good

Rebekah

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was nice and helpful, our room was clean and the ac worked great
Stayed 2 nights in Aug 2023
Response from Mark on 2023/8/10
Thank you we appreciate your stay.

10/10 Excellent

Tahitiel

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice place
Stayed 1 night in Jul 2023
Response from Mark on 2023/8/10
Thank you we appreciate your stay.

10/10 Excellent

Gustavo

Traveled with partner
Liked: Staff & service, property conditions & facilities
It was a safeband clean place
Stayed 2 nights in Jul 2023
Response from Mark on 2023/7/23
Thank you. We appreciate your stay.

10/10 Excellent

Jeremy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place. Very clean and convenient.
Stayed 1 night in Jun 2023
Response from Mark on 2023/7/23
Thank you. We appreciate your stay.

10/10 Excellent

Anna

Liked: Cleanliness, staff & service
Very close to Manhattan Village ! Staff friendly and helpful !!!
Stayed 3 nights in Jun 2023
Response from Mark on 2023/7/23
Thank you. We appreciate your stay.

10/10 Excellent

Vivianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Mark on 2023/6/6
Thanks for you stay.

6/10 Okay

james

The room was just average, building looks run down. It's in a convenient but area but on loud a busy street. The check in office was a mess.
Stayed 1 night in May 2023
Response from Mark on 2023/6/6
Thanks for your stay. We are doing work from inside out. Thinks should look better going forward.

10/10 Excellent

Jack or Diane

Stayed 1 night in Apr 2023
Response from Mark on 2023/5/12
Thank you for your stay.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean, convenient location. There is no such thing as “quiet” in Manhattan Beach - it’s a busy area even late night
Stayed 1 night in Mar 2023
Response from Mark on 2023/4/13
Thank you for your stay.

10/10 Excellent

Gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms have been remodeled and are nice. Location is unbeatable and the staff were more than friendly. Great coffee in the morning too!
Stayed 1 night in Mar 2023
Response from Mark on 2023/3/31
Thank you. We did appreciate you stay as well.

10/10 Excellent

Barbara

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price was good, the area and the hotel neat and clean with easy parking and friendly staff. We also appreciated the microwave and small refrigerator. It's also handy that it's across the from a mall and it's an easy drive to the beach. All in all the place was great.
Stayed 3 nights in Nov 2022

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was great for the night, good location for our needs. Very friendly front office lady.
Stayed 1 night in Sep 2022
Response from RT on 2022/9/12
Thanks for your stay.

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was o.k.
Stayed 1 night in Aug 2022

6/10 Okay

Steven

Liked: Staff & service, room comfort
Needed a room.
Its an old place in need of some more remodeling. You see they have done some. The room was spacious. Thd bed comfortable. Its just tired looking on the outside. $200 is a lot to pay. Even in Los Angeles.
Stayed 1 night in Aug 2022
Response from Mark on 2022/9/12
We are slowly working on things as time permits. Thanks for your patience and appreciate your comments.

6/10 Okay

Jorge

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The motel is located right off a super busy road - Sepulveda Blvd. The traffic passing by at night was super loud. I had a tough time falling asleep. The rooms are very sound insulated. It was a rough night.
Stayed 1 night in Aug 2022
Response from Mark. on 2022/8/16
Thank you for your stay.

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Room comfort
Walls are very thin, we hear the people
Stayed 1 night in Jul 2022
Response from Mark on 2022/7/23
Thank You

10/10 Excellent

Neil, Half Moon Bay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to LAX and easy access to food and shopping .
Stayed 1 night in Jun 2022
Response from Mark on 2022/7/9
Thank you, we appreciate your stay.

10/10 Excellent

Anuj

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from Mark on 2022/5/12
Thank You, we appreciated your stay as well. Best Wishes.

8/10 Good

Angela

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022
Response from Mark on 2022/5/12
Thank You, we appreciated your stay as well. Best Wishes.

2/10 Terrible

Adewunmi

Business traveler
Disliked: Cleanliness, staff & service, amenities
Apparently, all the guy that checked me in was interested in was to sell me the more expensive room despite telling him my budget. Pathetic experience!
Stayed 1 night in Mar 2022
Response from Mark on 2022/4/9
Sorry for the mis-understanding. If the guest stay in the room they reserve this would not have happened. Unfortunately guest wanted a more expensive room for the same rate, wanted to see the room, but settled in without notice and when asked got upset. We attempted to accommodate to our best but sometimes they doesn't work.

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022
Response from Mark on 2022/2/19
Thank You, we appreciated your stay as well. Best Wishes.

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

6/10 Okay

Marcelo

Business traveler
Liked: Cleanliness
Disliked: Room comfort
Ok for a budget
The place is really simple but clean. The bathroom and towels could be a little better. The biggest thing for me was how thin the walls are and I could hear the neighbor watching TV 2 AM and every time a person would go to the bathroom in another bathroom I would wake up.
Stayed 1 night in Nov 2021

8/10 Good

Alejandro

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice overnight trip worked out perfectly
Stayed 1 night in Oct 2021
Response from Mark on 2022/5/12
Thank You, we appreciated your stay as well. Best Wishes.

8/10 Good

Verified traveler

Liked: Staff & service
Both the room and the staff were very good, but the walls were thin and the voice of the person in the next room was noisy.
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveler

Stayed 1 night in Jun 2021
Response from Mark on 2021/7/30
Thank You

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was run down. Room was filthy - bed sheets were dirty, floor was so dirty it turned my socks black, baseboards covered with old dirt, light switch and outlet cover tops covered with old dirt. No room cleaning for 3 days - never collected trash, changed towels, etc. I guess this should not be a surprise since the room had obviously not been well cleaned for weeks. I have no idea how they keep out of trouble with health department or whoever checks these things (doesn't someone?) Service desk did not answer ring when I was trying to check out at 6am even though it says 24 hours. I should have realized when walked up and saw the front desk and managers area were dirty and filled with junk that the room would be poor. Instead I checked in - I would have left but the sign at check-in loudly proclaims "no refunds". Save yourself from going to this dump. Spend 15 dollars more and get a clean room with good towels, coffee and room cleaning with any of the major chains that charge slightly more!
Stayed 3 nights in Feb 2021
Response from Mark on 2021/2/8
We are sorry for your experience. We are dedicated to keep our rooms clean and sterilized in accordance to the CDC hotel guideline. Due to certain rules of engagement we were not able to get into your room for servicing without your consent. Normally we would let your know during check-in about service on demand. The staff has been trained not to enter the room without consent for the safety of the guest. We are keeping as much precautions as we can during this time of covid. As per staff they tried to contact you during your stay but were unsuccessful. We will make sure we appropriately inform the guest and improve were needed.

6/10 Okay

Verified traveler

Stayed 2 nights in Nov 2020

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, property conditions & facilities
Good price nice distance from the beach traffic is loud but everything else is what you can expect from a basic motel
Stayed 1 night in Aug 2020
Response from Mark on 2020/8/5
Thank you

8/10 Good

Obediah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from Mark on 2020/8/5
Thank you

8/10 Good

Paula

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020
Response from Mark on 2020/7/12
Thank You

8/10 Good

Jack

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and quite!!!!!!
It was a nice room for a weekend get away.
Stayed 1 night in Apr 2020
Response from Mark on 2020/4/27
Thank you. We appreciate your feedback

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were lovely and the room was large and clean, also very close for shopping and dining
Stayed 2 nights in Mar 2020
Response from Mark on 2020/3/27
Thank You