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Reviews of Lambert Inn

2 out of 5
Lambert Inn
13318 Lambert Rd, Whittier, CA

Reviews

6.0
Rating 10 - Excellent. 66 out of 399 reviews" "
Rating 8 - Good. 91 out of 399 reviews" "
Rating 6 - Okay. 86 out of 399 reviews" "
Rating 4 - Poor. 61 out of 399 reviews" "
Rating 2 - Terrible. 95 out of 399 reviews" "

6.2/10

Cleanliness

6.2/10

Staff & service

5.6/10

Amenities

6.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Liliana

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This property is a good budget-friendly choice in Whittier, California. My family and I stayed for a family event and the location was convenient for us and the price did not break the bank either. The area around the hotel is not the best, but we recognize that we were only there to sleep at night while the rest of the day we were out doing activities. The only complaint I would have that is out of the hotel’s control is the noise you hear at night with the constant traffic, but other than that it is a solid choice for a short term stay.
Stayed 3 nights in May 2024

2/10 Terrible

Ricardo

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The Room Smelled Moldy TV Didn't Work Blow Dryer Exposing Live Wire...
Stayed 1 night in Apr 2024

10/10 Excellent

Jon

Stayed 1 night in Apr 2024

2/10 Terrible

Phillip

Disliked: Cleanliness, staff & service
Staff is horrible to adults and children. And roaches everywhere
Stayed 1 night in Mar 2024

10/10 Excellent

Carlos, Bell

Stayed 1 night in Mar 2024

4/10 Poor

Kristine

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It had roaches. There were Mattress just standing up outside. Staff was rude.
Stayed 1 night in Apr 2024

2/10 Terrible

Suzy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

Mariah

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The first 2 times i stayed here the maids went into my room while i went to the store to clean and took my second phone , and some other personal items. Called front desk to report it and they were no help at all. Literally told me to come back and check myself if they were gone even tho i was still there and told them it was not where it was. Despite all that happened, mind you this all happened sometime 2 years ago i was in a bad relationship situation today and had to get a motel room for the night and came here again since its closer to home being the situation i was in came back here to get a room and paid extra because they were “busy” for a room that doesnt even have working TV or hot water. The water gets warm and the tv turns on but i cant get no channels. And when i went to the front desk the last 3 times they refused over and over to change my room or to come look at the tv to try to fix it. The fourth time i complained about it the owner came up to our room and just unplugged the chord and plugged it back in , seen the tv wasnt working , and told me it wasnt his problem. Then left to go assist his other “clients”. DO NOT WASTE YOUR MONEY FOR A terrible SERVICE AT FRONT DEST , FOR A ROOM WITH terrible SERVICE AND NO TV. OWNERS ARE RUDE AND NOT HELPFUL. LAST TIME I EVER COME HERE
Stayed 1 night in Apr 2024

8/10 Good

Ernie

Liked: Cleanliness, staff & service, property conditions & facilities
I like theway the tv gets good chanels.
Stayed 1 night in Mar 2024

6/10 Okay

Denise

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Staff was extremely friendly, facility needs severe updates. Our room flooded in the middle of the night and we were able to switch rooms, bed had severe sagging and air conditioning was very dirty
Stayed 1 night in Mar 2024

8/10 Good

Mayra

Stayed 1 night in Mar 2024

2/10 Terrible

roque

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Had roaches/ small spiders crawling everywhere and the restroom did not look clean. There was also a sour smell in the room. The outside of the hotel looked nice but the room was not good. There were also long hairs on two of the pillows, which led me to believe that they hadn’t cleaned the room.
Stayed 1 night in Mar 2024

4/10 Poor

Carlos

Traveled with partner
Disliked: Amenities, property conditions & facilities
The bed sheets, comforter and pillows were very uncomfortable. The TV did not work. The mini fridge did not work. Most importantly, the shower was very old and grimy. It definitely needs to be cleaned properly. This review is based on the price I paid for room.
Stayed 1 night in Mar 2024

4/10 Poor

Lisa

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Person at window for check-in was rude, charged me a cash deposit for the key, but didn’t want to give me back my money at check-out when I returned the key. After questioning him , he finally gave me my cash deposit back.
Stayed 1 night in Mar 2024

10/10 Excellent

Roberto

Stayed 1 night in Mar 2024

2/10 Terrible

JUANA

Disliked: Cleanliness, staff & service, property conditions & facilities
Our bedroom bags
Stayed 13 nights in Jan 2024

2/10 Terrible

jose

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I hated everything I want my money back
Stayed 2 nights in Jan 2024

2/10 Terrible

Colton

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Their rooms smell like smoke
Stayed 2 nights in Jan 2024
Response from Alan on 2024/2/29
we are improving our rooms. we also tell the customer that the smoking room will smell.

2/10 Terrible

Franklin

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a dead body in the parking lot when I arrived
Stayed 1 night in Jan 2024
Response from Alan on 2024/2/29
Yeah, I want to clarify that the customer had a heart attack in our parking lot. we apologize for the inconvenience. Tragedy happens.

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Beatrice

Stayed 2 nights in Dec 2023

2/10 Terrible

Belinda

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was such a horrible experience. They need to renovate this Inn and start over. I would never go back there and will never recommend this place.
Stayed 1 night in Nov 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Alan at the front desk is awesome. The rooms always smell so fresh and clean! The linens have a great scent.
Stayed 1 night in Oct 2023

8/10 Good

Jose. A

Traveled with family
Liked: Cleanliness, staff & service, amenities
It Was Good
Stayed 2 nights in Oct 2023

2/10 Terrible

Christian M

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolute, horrible dump. It looks decent - it is NOT Filthy, smoke-filled room despite paying for a non-smoking room (literally found cigarettes in the room). Mold, grime and who knows what else. The bathroom was filthy. The beds too. Left after the first night, it was that bad. Stay FAR away
Stayed 5 nights in Sep 2023

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, amenities
The bathroom ceiling fan was missing and had to wipe off the mirror in the fogged up mirror to get ready for work.
Stayed 1 night in Sep 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking and check in at the front desk.
Stayed 1 night in Aug 2023

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Nina

Disliked: Staff & service
Stayed 1 night in Aug 2023

6/10 Okay

PEARL

Traveled with family
Liked: Staff & service
The toilet seat should be replaced, it looks very unclean. There were baby cockroaches in the bathroom, and in the night I woke up finding an insect crawling on my cheek that I swatted away. Luckily it did not crawl into my ear. There was no coffee pot nor hair dryer. Luckily there was a microwave/ AC/fridge.
Stayed 2 nights in Aug 2023

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alan, the hotel manager is awesome. The rooms always smell so clean and the linens and bath amenities are top notch. Just wish that previous guests wouldn’t mess with the lamps in the rooms.
Stayed 1 night in Aug 2023

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Henry

Liked: Cleanliness
Stayed 1 night in Jul 2023

2/10 Terrible

Maria

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The guy that did the check in was very rude. The room only had two plugs, one was used by the tv and fridge the other had an extension cord for a lamp, microwave, alarm clock and whatever you needed to charge. The plug in the bathroom didn’t work.

6/10 Okay

Kanade

Business traveler
You get what you pay for.
Stayed 2 nights in Jul 2023

4/10 Poor

Jose

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was rude from the get go, I asked for a non smoking room and was not accommodated.The room stank of cigarettes and ash and was not cleaned properly. Never again.
Stayed 1 night in Jul 2023

4/10 Poor

Theresa

Stayed 1 night in Jul 2023

6/10 Okay

Linda, Oxnard

Liked: Cleanliness, property conditions & facilities
I didn't like having to pay an extra $98.42 at check-in, plus $10 room key deposit. Clerk said that I get it back when I returned the key
Stayed 1 night in Jul 2023

2/10 Terrible

Luis miguel

Stayed 1 night in Jul 2023

10/10 Excellent

Torre

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I thought the Hotel was clean and quiet. The big plus for us is that it 15 miles from Disneyland and the price is very affordable. But let’s keep that a secret. 😊
Stayed 4 nights in Jul 2023

6/10 Okay

Arend

Stayed 2 nights in Jul 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Everything in the room smelled so good and the linens were great.
Stayed 1 night in Jul 2023

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

2/10 Terrible

Melissa

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

6/10 Okay

Paul

Business traveler
Disliked: Property conditions & facilities
Graffiti in the elevator. I had to check out early to go to work at 5am in the morning. A homeless person asked me if I was checking out early and wanted to use my room to shower and sleep for awhile. Not cool at all.
Stayed 1 night in Jun 2023

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel ever stayed!
Stayed 1 night in Jun 2023

10/10 Excellent

Roberto

Stayed 1 night in Jun 2023

8/10 Good

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

Paul

Business traveler
Liked: Cleanliness, property conditions & facilities
It got very loud at night and people picking up and dropping off people.
Stayed 1 night in May 2023