Breakfast, dinner, brunch served; ocean views

Reviews of Hotel Angeleno

3.5 out of 5
Hotel Angeleno
170 N Church Lane, Los Angeles, CA

Reviews

8.4

Very Good

Rating 10 - Excellent. 758 out of 1343 reviews" "
Rating 8 - Good. 311 out of 1343 reviews" "
Rating 6 - Okay. 129 out of 1343 reviews" "
Rating 4 - Poor. 68 out of 1343 reviews" "
Rating 2 - Terrible. 77 out of 1343 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Matthew

Business traveler
Liked: Cleanliness, staff & service, amenities
The hotel itself is clean, new, and beautiful. The front desk staff are friendly and responsive, and the restaurant has wonderful views. AND, the hotel is IN the freeway. I was on the 10th floor, and heard traffic all night, punctuated by loud sirens, motorcycles, and trucks. It’s a shame because it is a wonderful hotel - but not for anyone who needs quiet to sleep.
Stayed 4 nights in Apr 2024

8/10 Good

Vasilios

Liked: Staff & service, property conditions & facilities
Ok
Stayed 4 nights in Mar 2024

8/10 Good

Vasilios

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Mar 2024

6/10 Okay

Patricia

Business traveler
Liked: Staff & service
The main reason to stay at this property is the convenient access to UCLA. The hotel definitely shows it's age. Feels a bit run down and dingy. It was fine for what was needed in terms of location, but if you're a leisure traveller I would suggest staying elsewhere. I guess if you're only visiting L.A. for UCLA and/or the Gettty, then this would be ok. If you like the sound of the 405, this is your place! Luckily I travel with a white noise machine so I was able to drown it out, but even on a high floor at 1am, you're still going to hear traffic. Light sleepers beware, come prepared. The staff I interacted with were pleasant so that was nice.
Stayed 1 night in Apr 2024

10/10 Excellent

Eber

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location. Convenient.
Stayed 1 night in Apr 2024
Response from Heather Parish- Assistant Front Office Manager on 2024/5/1
Thank you for taking the time to leave us a review! Providing top notch hospitality, and a comfortable stay are among our top priorities. We are delighted to hear that you enjoyed your stay!We hope to see you again the next time your travels bring you to the West Los Angeles Area.

10/10 Excellent

Lisa, New York

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean, comfortable stay. Since the property is by the freeway, there is a little bit of noise but it’s not bad. The views from the West Restaurant are amazing & the breakfast was great.
Stayed 1 night in Apr 2024
Response from Heather Parish- Assistant Front Office Manager on 2024/4/30
Thank you for taking the time to leave us a review! Providing top notch hospitality, and a comfortable stay are among our top priorities. We are delighted to hear that you enjoyed your stay!We hope to see you again the next time your travels bring you to the West Los Angeles Area.

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful. Clean room with comfortable beds and pillows. Restaurant was great. I will definitely stay here again.
Stayed 2 nights in Apr 2024
Response from Heather Parish- Assistant Front Office Manager on 2024/4/30
Thank you for taking the time to leave us a review! Providing top notch hospitality, and a comfortable stay are among our top priorities. We are delighted to hear that you enjoyed your stay!We hope to see you again the next time your travels bring you to the West Los Angeles Area.

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed West.
Stayed 1 night in Apr 2024
Response from Heather Parish- Assistant Front Office Manager on 2024/4/27
Thank you for taking the time to leave us a review! Providing top notch hospitality, and a comfortable stay are among our top priorities. We are delighted to hear that you enjoyed our restaurant! We hope to see you again the next time your travels bring you to the West Los Angeles Area.

8/10 Good

Talia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely room, slow elevator, only valet parking which I just find stressful.
Stayed 1 night in Apr 2024
Response from Heather Parish- Assistant Front Office Manager on 2024/4/25
Thank you for taking the time to leave us a review! Providing top notch hospitality, and a comfortable stay are among our top priorities. We are delighted to hear that you enjoyed your stay!We hope to see you again the next time your travels bring you to the West Los Angeles Area.

8/10 Good

Marcus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for four nights. Staff were very courteous and responsible. The hotel itself was taken care of. Room service- came daily and did a great job. Parking- isn’t immediately disclosed when booking so we were surprised at the mandatory valet parking at $40 USD per night. That said, the valets are friendly and efficient, you don’t wait more than a few minutes for your vehicle. Location- very convenient and is a quick turn onto the highway to get you to where you need to be quickly. Gym- it’s got dumbbells up to 50 pounds and a treadmill. Bare minimum, but the pool is nice. Rooms- fantastic. Incredibly comfortable beds with red lights which was great. However, you can’t open the balconies which came as a surprise. The doors are sealed shut. Restaurant- never tried it so cannot comment. Overall, a great stay and I would go back for sure.
Stayed 4 nights in Apr 2024
Response from Heather Parish- Assistant Front Office Manager on 2024/4/25
Thank you for taking the time to leave us a review! Providing top notch hospitality, and a comfortable stay are among our top priorities. We are delighted to hear that you enjoyed your stay!We hope to see you again the next time your travels bring you to the West Los Angeles Area.

6/10 Okay

Colby

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
It is important to note there is a $40 valet charge per day. The hotel is right next to the interstate so cars constantly going by. The front desk service is alright, it took over 10 minutes for front desk to answer the phone but im sure they were just busy. All around a good hotel, you definitely feel safe and there is a good bit of things to do in the area
Stayed 2 nights in Apr 2024
Response from Jennifer Southern - Front Office Manager on 2024/4/23
Colby, Thank you for sharing your recent experience with us. We're glad to hear that you enjoyed your stay overall, however, we are saddened to see that we missed the mark in a few areas. I have shared your concerns with our leadership team to ensure similar experiences do not occur in the future. Thank you for choosing Hotel Angeleno!

10/10 Excellent

Goran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 3 nights in Apr 2024
Response from Jennifer Southern - Front Office Manager on 2024/4/23
We're delighted you enjoyed your stay!

10/10 Excellent

chuck

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Overall good
Stayed 1 night in Apr 2024
Response from Jennifer Southern - Front Office Manager on 2024/4/23
We're delighted you enjoyed your stay!!

8/10 Good

Ella

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Close to UCLA.
Stayed 1 night in Apr 2024
Response from Jennifer Southern - Front Office Manager on 2024/4/20
We're delighted you enjoyed your stay!

10/10 Excellent

CESAR

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms and nice beds
Stayed 2 nights in Apr 2024
Response from Jennifer Southern - Front Office Manager on 2024/4/17
We're delighted you enjoyed your stay!

6/10 Okay

Jerry

Liked: Cleanliness
Like the rooms, very expensive parking fee
Stayed 4 nights in Apr 2024
Response from Jennifer Southern - Front Office Manager on 2024/4/17
Jerry, We're delighted to hear that you enjoyed your room! We understand that the need to pay for parking can be frustrating. However, due the available parking being minimal in Los Angeles, it is necessary to charge for parking. However, we have set our fee lower than our counter parts and we also do not charge a resort fee. We wish you happy and safe travels in the future!

10/10 Excellent

Carol

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, clean, cool coffee shop, very comfortable!
Stayed 3 nights in Mar 2024
Response from Jennifer Southern - Front Office Manager on 2024/4/17
We're delighted you enjoyed your stay!

10/10 Excellent

Jasmine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was absolutely perfect and the staff were so sweet!
Stayed 2 nights in Apr 2024
Response from Jennifer Southern - Front Office Manager on 2024/4/17
Jasmine, We're delighted you enjoyed your stay! We hope to see you again should your travels bring you back to the West Los Angeles area! Thank you for choosing Hotel Angeleno!

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Jennifer Southern - Front Office Manager on 2024/4/17
We're delighted you enjoyed your stay!

8/10 Good

Melissa

Liked: Cleanliness
Very nice hotel but really need to charge $3 for a bottle of water? also if you require valet parking should be part of the night stay. Otherwise should have self park!!
Stayed 3 nights in Apr 2024
Response from Jennifer Southern - Front Office Manager on 2024/4/17
Dear Melissa, Thank you for sharing your recent experience with us. I understand that paying for parking can be frustrating, unfortunately, in West Los Angeles, available parking is minimal which necessitates the charge for the service. However, we have place our fee lower than our counterparts in the area, and we do not charge a resort fee. We wish you safe and happy travels in the future.

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Jennifer Southern - Front Office Manager on 2024/4/17
We're delighted you enjoyed your stay!

10/10 Excellent

Louis-Philippe

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always go there for work. Great place
Stayed 1 night in Apr 2024
Response from Jennifer Southern - Front Office Manager on 2024/4/17
We're delighted you enjoyed your stay! We hope to see you again soon!

10/10 Excellent

Patricia

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful. The restaurant has a wonderful view of the city and great food!
Stayed 3 nights in Apr 2024
Response from Jennifer Southern - Front Office Manager on 2024/4/17
Dear Patricia, Thank you for taking the time to share your recent experience with us! Providing top notch hospitality, and a comfortable stay are among our top priorities. We are delighted to hear that you enjoyed your stay! We have shared your scores and your remarks with our team as a form of encouragement. Thank you for choosing Hotel Angeleno!! We hope to see you again, should your travels bring you back to the West Los Angeles area!

6/10 Okay

Tiffany

There was not much of a view except in the bar but there is character abound in their branding. The button to turn off the headboard was sticky and the extra bath tissue was hidden away from the toilet.
Stayed 2 nights in Apr 2024
Response from Jennifer Southern - Front Office Manager on 2024/4/17
Dear Tiffany, Thank you for taking the time to share about your most recent experience with us! . Providing top notch hospitality and a comfortable stay are among our top priorities. We're delighted to see that you enjoyed your stay overall. I have shared the areas of concern with our leadership team to ensure similar experiences do not occur in the future. Thank you for choosing Hotel Angeleno. We hope to see you again the next time your travels bring you to the West Los Angeles Area.

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay.
Stayed 2 nights in Apr 2024
Response from Jennifer Southern - Front Office Manager on 2024/4/17
Tammy, We're delighted you enjoyed your stay! Thank you for choosing Hotel Angeleno! We hope to see you again soon!

8/10 Good

Olivia

Business traveler
Liked: Cleanliness, staff & service, amenities
Their restaurant is amazing the food is spectacular. The room was pretty clean and nice but the common spaces of the hotel need some updating. Overall I’d stay there again!
Stayed 1 night in Apr 2024
Response from Jennifer Southern - Front Office Manager on 2024/4/17
Thank you Olivia! We're delighted you enjoyed your stay!

8/10 Good

Mischa

Traveled with family
Liked: Staff & service, amenities
Loved the pool, room service, the view and the restaurant on the top floor. What I disliked was the fact that the first room was somewhat dirty so they moved us to a different room that was up to par. Then, I noticed almost 700$ in bogus charges they charged to my credit card. After asking the front desk about it they told me that they were not aware that I had already paid for the room so they stopped charging it afterwards but I still haven't received the charges that they said will be sent back to me.
Stayed 7 nights in Apr 2024
Response from Jennifer Southern - Front Office Manager on 2024/4/17
Dear Mischa,Thank you for sharing your recent experience with our hotel. I apologize for the confusion with billing. I do see that it was corrected. It generally takes 5 - 7 business days to reflect on your account, depending on your financial institution. Should you need a copy of your folio, you can contact the hotel. We wish you happy and safe travels in the future.

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Heather Parish- Assistant Front Office Manager on 2024/5/1
Thank you for taking the time to leave us a review! Providing top notch hospitality, and a comfortable stay are among our top priorities. We are delighted to hear that you enjoyed your stay!We hope to see you again the next time your travels bring you to the West Los Angeles Area.

2/10 Terrible

Helen

Disliked: Cleanliness, staff & service, property conditions & facilities
Response from Heather Parish- Assistant Front Office Manager on 2024/4/10
Thank you for taking the time to leave us a review. Providing top notch hospitality and a comfortable stay are among our top priorities. We are saddened to hear that we missed the mark during your stay.

10/10 Excellent

marla, la jolla

Liked: Cleanliness, staff & service, property conditions & facilities
finding the hotel was super easy! same for parking and check in. The rooms are clean and cozy. Staff were really nice and helpful.
Stayed 1 night in Apr 2024
Response from Heather Parish- Assistant Front Office Manager on 2024/4/10
Thank you for taking the time to leave us a review! Providing top notch hospitality, and a comfortable stay are among our top priorities. We are delighted to hear that you enjoyed your stay!We hope to see you again the next time your travels bring you to the West Los Angeles Area.

8/10 Good

Elisabelle, Santa Monica

Liked: Cleanliness, staff & service, property conditions & facilities
I like my room because it has a great view but I dislike that I'm obliged to tip the VALET PARKING! I felt very restricted! Overall, it was very stressful not to have the freedom to go to my car at leisure and load and unload things.
Stayed 2 nights in Mar 2024
Response from Heather Parish- Assistant Front Office Manager on 2024/4/10
Thank you for taking the time to leave us a review! Providing top notch hospitality, and a comfortable stay are among our top priorities. We are delighted to hear that you enjoyed your stay!We hope to see you again the next time your travels bring you to the West Los Angeles Area.

8/10 Good

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a convenient location. The pool area was really cool, sadly it was rainy so we couldn't check it out.
Stayed 3 nights in Mar 2024
Response from Heather Parish- Assistant Front Office Manager on 2024/4/10
Thank you for taking the time to leave us a review! Providing top notch hospitality, and a comfortable stay are among our top priorities. We are delighted to hear that you enjoyed your stay!We hope to see you again the next time your travels bring you to the West Los Angeles Area.

10/10 Excellent

Steven

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Property, great staff, great restaurant and location at an amazing price for the area.
Stayed 2 nights in Mar 2024
Response from Heather Parish- Assistant Front Office Manager on 2024/4/10
Thank you for taking the time to leave us a review! Providing top notch hospitality, and a comfortable stay are among our top priorities. We are delighted to hear that you enjoyed your stay!We hope to see you again the next time your travels bring you to the West Los Angeles Area.

6/10 Okay

Alejandro

Traveled with family
Liked: Cleanliness, staff & service, amenities
Freeway too close
Stayed 2 nights in Mar 2024
Response from Heather Parish- Assistant Front Office Manager on 2024/4/10
Thank you for taking the time to leave us a review. Providing top notch hospitality and a comfortable stay are among our top priorities. We are saddened to hear that we missed the mark during your stay.

2/10 Terrible

Alison, Oak Park

Stayed 4 nights in Mar 2024
Response from Jennifer Southern - Front Office Manager on 2024/4/22
Alison, We are saddened to hear that you did not enjoy your stay. We wish you safe and happy travels in the future. Thank you for choosing Hotel Angeleno!

10/10 Excellent

Grant

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful on my trip. Rooms are small, but clean. I stayed on the non city view side, and its very quiet there.
Stayed 2 nights in Mar 2024
Response from Heather Parish- Assistant Front Office Manager on 2024/4/10
Thank you for taking the time to leave us a review! Providing top notch hospitality, and a comfortable stay are among our top priorities. We are delighted to hear that you enjoyed your stay!We hope to see you again the next time your travels bring you to the West Los Angeles Area.

10/10 Excellent

Sana

Stayed 1 night in Mar 2024
Response from Jennifer Southern - Front Office Manager on 2024/4/22
We're delighted you enjoyed your stay!!!

6/10 Okay

Chris

Liked: Cleanliness
Disliked: Staff & service
It was okay. No room service menu. Waits for the elevators. Cut off from the neighborhood. Balcony sealed off. Good gym. Pleasant staff. Needed door dash just to get a soda at night.
Stayed 2 nights in Mar 2024
Response from Heather Parish- Assistant Front Office Manager on 2024/4/10
Thank you for taking the time to leave us a review. Providing top notch hospitality and a comfortable stay are among our top priorities. We are saddened to hear that we missed the mark during your stay.We apologize for the inconvenience our new policy has caused. Thank you for sharing your thoughts and concerns with us. We wish you happy and safe travels in the future.

10/10 Excellent

Julia

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Heather Parish- Assistant Front Office Manager on 2024/4/10
Thank you for taking the time to leave us a review! Providing top notch hospitality, and a comfortable stay are among our top priorities. We are delighted to hear that you enjoyed your stay!We hope to see you again the next time your travels bring you to the West Los Angeles Area.

6/10 Okay

Amina

Stayed 1 night in Mar 2024
Response from Jennifer Southern - Front Office Manager on 2024/4/20
Dear Amina, Thank you for choosing Hotel Angeleno! We're sorry to hear that we missed the mark during your stay! We wish you safe travels in the future!

10/10 Excellent

nader

Liked: Staff & service, amenities
Stayed 3 nights in Mar 2024
Response from Jennifer Southern - Front Office Manager on 2024/4/17
We're delighted you enjoyed your stay!

10/10 Excellent

sergio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente place to stay !
Stayed 1 night in Mar 2024
Response from Jennifer Southern - Front Office Manager on 2024/3/25
Sergio, We're delighted you enjoyed your stay!! We hope to see you again should your travels bring you back to the West Los Angeles area!

10/10 Excellent

Keymani

Stayed 3 nights in Mar 2024
Response from Jennifer Southern - Front Office Manager on 2024/4/17
We're delighted you enjoyed your stay!

10/10 Excellent

maryam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and caring staff, both front desk and valet. The west cafe does not have fresh pastries in the morning. Today, she had 2-day old ones.
Stayed 1 night in Mar 2024
Response from Heather Parish- Assistant Front Office Manager on 2024/3/25
Thank you for taking the time to leave us a review! Providing top notch hospitality, and a comfortable stay are among our top priorities. We are delighted to hear that you enjoyed your stay!We hope to see you again the next time your travels bring you to the West Los Angeles Area.

10/10 Excellent

Sile

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the complimentary Uber service for specific time periods.
Stayed 2 nights in Mar 2024
Response from Heather Parish- Assistant Front Office Manager on 2024/3/25
Thank you for taking the time to leave us a review! Providing top notch hospitality, and a comfortable stay are among our top priorities. We are delighted to hear that you enjoyed your stay!We hope to see you again the next time your travels bring you to the West Los Angeles Area.

10/10 Excellent

Sasha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Heather Parish- Assistant Front Office Manager on 2024/3/25
Thank you for taking the time to leave us a review! Providing top notch hospitality, and a comfortable stay are among our top priorities. We are delighted to hear that you enjoyed your stay!We hope to see you again the next time your travels bring you to the West Los Angeles Area.

8/10 Good

Oscar

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Overall a nice hotel the interior of the building and room was nice and clean and Valet was cool 👍
Stayed 1 night in Mar 2024
Response from Heather Parish- Assistant Front Office Manager on 2024/3/25
Thank you for taking the time to leave us a review! Providing top notch hospitality, and a comfortable stay are among our top priorities. We are delighted to hear that you enjoyed your stay!We hope to see you again the next time your travels bring you to the West Los Angeles Area.

8/10 Good

Lucie

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Heather Parish- Assistant Front Office Manager on 2024/4/10
Thank you for taking the time to leave us a review! Providing top notch hospitality, and a comfortable stay are among our top priorities. We are delighted to hear that you enjoyed your stay!We hope to see you again the next time your travels bring you to the West Los Angeles Area.

6/10 Okay

Reita

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Idid not like the rooms facing the freeway very noisy...\ The toilet paper was not soft I did like the comfort of the beds\ The restaurant food was very good,the service was as well. however the view of the freeway was ugly!!!
Stayed 2 nights in Mar 2024
Response from Jennifer Southern - Front Office Manager on 2024/3/17
Dear Reita, Thank you for taking the time to share you recent experience, while it seems you enjoyed your stay, I see there are areas we missed the mark. I am sharing your thoughts and concerns with our leadership team to prevent similar experiences in the future.

10/10 Excellent

farokh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were nothing I didn't like. A good hotel at perfect location and reasonable cost.
Stayed 1 night in Mar 2024
Response from Jennifer Southern - Front Office Manager on 2024/3/17
We're delighted you enjoyed your stay!! We hope to see you again, the next time your travels bring you back tot he Los Angeles area.