Reception: Friendly, polite, courteous.
Breakfast staff: Friendly, polite, courteous
Breakfast area: breakfast area is too small for hotel size and number of people. Lines form, not enough seating, no verification of guests or non guests eating, seating is either too low or high for matched tables, seating is dirty or excessively worn.
Breakfast: nice mixture of options but if lots of people arrive the replenish time for many items takes a bit long.
Business center: Computers (2) were not operational.
Pool: Small, gets overcrowded, can comfortably accommodate 10-14 people, and tended to in morning and evening. Middle of day area is a disaster, murky water, no towels replenished, and when asked to replenish on multiple occasions - took 2-3 hours. Plan on not having a towel and the pool towels are hand towel size.
Housekeeping: Every other day and mediocre. Did not replenish all towels or soap on mult. occasions. Asked front desk everytime for additional towels. Came to clean after 5pm on 2 occasions means it's not prioritized to clean that day. Asked to return following day and did not.
Room: 2 Queen suite, Bed mattress are broken in, couch dirty, table was fabric and dirty, black out curtains with holes/cracks, A/C broke and room was 83° F. Engineer came first time and said it was okay. Engineer came again needed to be fixed but would take a couple hours, fixed AC. AC broke again. No room to switch, no comp, no upgrade, just what you get.
Won't return.