I was so dissatisfied and disappointed with my stay. First of all, I found 2 cockroaches in my bathroom, the towels and bed sheets looked dirty, the sheets had holes in it, the room was dirty and old and had a weird smell. It rained when I arrived in LA so the whole place was cold; I tried putting on the heater come to find out the heater was not working. I told a staff member about it but no one arrived. I had to sleep throughout the night without heat in a cold room which was horrible. The maintenance man eventually came the next day but the damage was already done. The TV volume would frequently go in and out, which disrupted my TV watching. I felt so uncomfortable showering in such a dirty bathroom and the homeless people camping near the hotel was unsettling. I heard people talking loudly during the night on a number of occasions, which disrupted my sleep. The only saving grace for this “hotel” (it’s more of a motel really) was the friendly staff, the selection of TV channels, and fast WiFi. Everything else is as horrible just horrible.