Good location, near the city wall,and nice river view. The hotel is a little bit old but its acceptable.
Wing Fai
8/10 不錯哦
真實旅客
2015 年 8 月 18 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Near bus station
Not near the train station but it's near bus station. Better go by bus if not driving. Everything is ok, not bad.
真實旅客
10/10 有夠讚
Mark
商務旅客
2025 年 7 月 4 日
喜歡:整潔度、設施服務和住宿環境和硬體
Great location, friendly staff clean rooms. The bar is a great place to relax after playing golf. We’re seeing the city.
Mark
於 2025 年 6 月住了 5 晚
10/10 有夠讚
Geraldine
家庭旅遊
2025 年 6 月 29 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Had a good nites sleep
Geraldine
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Jemima
情侶出遊
2025 年 6 月 28 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I had booked deluxe double
and was given an upgrade to a suite on seventh floor was delighted with it.
It was really comfortable
Jemima
於 2025 年 6 月住了 3 晚
6/10 一般般
Colleen
2025 年 6 月 19 日
Colleen
於 2025 年 6 月住了 1 晚
6/10 一般般
Geoffrey
家庭旅遊
2025 年 6 月 14 日
Under repair. Didn’t get Hilton Honors points. Great staff, though.
Geoffrey
於 2025 年 6 月住了 2 晚
6/10 一般般
Helen
2025 年 6 月 5 日
喜歡:整潔度
Helen
於 2025 年 6 月住了 1 晚
6/10 一般般
Bernadette
家庭旅遊
2025 年 6 月 2 日
不喜歡:設施服務
This property is undergoing an extensive renovation however, there is no excuse for dirty cutlery and no attempt to replace when pointed out. Also coffee brought no milk no condiments on the table. Waitress just seem disinterested. I know it’s going through a refurb but they could try and show a bit of warmth to guests. Also bar service quite slow and no urgency to serve waiting guests. Should be transparent on £14 parking fee when making booking.
Bernadette
於 2025 年 6 月住了 1 晚
4/10 不太好
Jacqueline
2025 年 6 月 2 日
不喜歡:住宿環境和硬體
Jacqueline
於 2025 年 5 月住了 1 晚
10/10 有夠讚
Jill
2025 年 6 月 1 日
Jill
於 2025 年 5 月住了 3 晚
10/10 有夠讚
Michelle
情侶出遊
2025 年 5 月 28 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Thank you for a great stay
Michelle
於 2025 年 5 月住了 1 晚
8/10 不錯哦
Robert,Bonney Lake
2025 年 5 月 24 日
喜歡:員工素質和設施服務
Great location and views from upper floors. Parking wasn’t easy but check in out was.
Robert
於 2025 年 5 月住了 1 晚
6/10 一般般
William
情侶出遊
2025 年 5 月 10 日
喜歡:整潔度和員工素質
不喜歡:設施服務
Had I known in advance of confirming the booking that renovation work was being done, and sawing and hammering would start at 7:30 in the morning, I would not have stayed here. A complimentary drink on offer didn’t compensate for the annoyance.
William
於 2025 年 5 月住了 1 晚
10/10 有夠讚
Tommy
2025 年 5 月 8 日
喜歡:整潔度和員工素質
不喜歡:住宿環境和硬體
Tommy
於 2025 年 4 月住了 1 晚
2/10 很糟糕
Jane
家庭旅遊
2025 年 4 月 30 日
不喜歡:設施服務
Didn't like anything.
Gross and dirty. Really Really tired
Jane
於 2025 年 4 月住了 1 晚
8/10 不錯哦
Kelly-Lynn
家庭旅遊
2025 年 4 月 26 日
喜歡:整潔度和員工素質
Under Renovation but very nice
Kelly-Lynn
於 2025 年 4 月住了 1 晚
8/10 不錯哦
Deborah
家庭旅遊
2025 年 4 月 24 日
喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
Family stay 2 adults 2 kids not to happy with room
The food and staff was so amazing no fault there. It was £14 to stay in there under ground carpark which i believe should have been free as we paid a lot for the room. The hotel room itself was very extremely dated. It couls definately do with a freshen up. It had no fridge or no water for the kettle. We were there on a birthday trip and we were so dissapointed with the room. My son loves a bath as we jave a shower at home so when away he loves a we bath and it was not possible as the bath and tiles were all mouldy. The hotle is situated fantastic in the middle of everything right beside guild hall and all the shopping centres etc so location is brilliant. Location, food drink and staff is fab pity about the hotel room such a let down.
Deborah
於 2025 年 4 月住了 1 晚
6/10 一般般
Louise
2025 年 4 月 22 日
Louise
於 2025 年 4 月住了 1 晚
8/10 不錯哦
Oran
2025 年 4 月 21 日
喜歡:整潔度和員工素質
不喜歡:住宿環境和硬體
Under construction but good stay overall
Oran
於 2025 年 4 月住了 1 晚
8/10 不錯哦
Joe
2025 年 4 月 21 日
喜歡:整潔度和員工素質
Joe
於 2025 年 4 月住了 1 晚
4/10 不太好
真實旅客
家庭旅遊
2025 年 4 月 18 日
喜歡:整潔度、員工素質和客房舒適度
不喜歡:住宿環境和硬體
Fair
Under renovations, which was not properly highlighted before we booked. The service at breakfast time was very poor and the coffee was lukewarm at best. Very disappointing breakfast. Bar service was poor as well. Facilities was very good though just a pity about the coffee in the morning
真實旅客
於 2025 年 4 月住了 1 晚
2/10 很糟糕
Lionel,Mapleridge
2025 年 4 月 12 日
不喜歡:設施服務
No hot water for day and half till moved to another room we overpaid 2 stars
Lionel
於 2025 年 4 月住了 2 晚
8/10 不錯哦
Roisin
家庭旅遊
2025 年 4 月 8 日
不喜歡:設施服務和住宿環境和硬體
We booked into this property , we were not told in booking that renovation work was being carried out which was very inconvenient. You had to access hotel via underground car park . Air con/heating system in room did not work first night was positively cold despite a spell of good weather a heater was provided . The water for showering was cold/ lukewarm. . Understaffed second morning of breakfast I actually went and lifted pot of coffee tea for myself and sisters . The hotel is run down and needs a face lift . Staff did not address my concerns hotel in process of changing ownership and no one really taking accountability. On departing lots of people standing around waiting on lifts . Staff walking through people I had to stop and ask where are the stairs no signed . Lots of people did take stairs and it helped dispersed crowd at lift and in limited reception area . Overall I would not recommend this hotel . Pool is only advantage it has in comparison to other hotels in area .