The rooms are totally underground so that I cannot receive SMS and phone call. Others are good
Kwai Kin
於 2023 年 9 月住了 3 晚
2/10
真實旅客
於 2023 年 10 月住了 4 晚
4/10
1. The hotel is in the basement, just only one escalator.
2. All rooms do not have windows.
3. Room no basic facility, e.g. Kettle. Glass. toothbrush. Hair dryer...
4. Hear the sound of the subway passing by.
E
於 2023 年 7 月住了 2 晚
6/10
YUMING
於 2023 年 7 月住了 3 晚
2/10
Terrible design. The low, futon style bed was bad enough, but the lack of a chair or wardrobe of set of draws meant I had my bag on the floor with no where to put anything. Actually felt I was living on the floor. Bed never made - is this a Zedwell thing? Won’t be booking this property, or indeed, Zedwell hotels again.
Neil
於 2025 年 7 月住了 3 晚
6/10
Such a convenient location close to subway
Nadina
於 2025 年 7 月住了 1 晚
6/10
ニオイが気になる
KOTARO
於 2025 年 6 月住了 9 晚
8/10
Está bien, pero no me gustó que no incluyen la limpieza de la habitación
Gloria Del Carmen
於 2025 年 6 月住了 3 晚
6/10
Water from the shower flooding the bath, very bad to get wet feet when using the toilet.
Thilo
於 2025 年 6 月住了 2 晚
10/10
My daughter came in with serious jet lag and I kept misplacing my key card (or forgetting to bring the card when exiting my room😬). The staff members were gracious each time I went to get another key card. Polite and courteous behavior every time I interacted with them from the front desk to the cleaning crew. The price was also about 1/3 the amount compared to neighboring hotels. Lastly, how cool is it to be 5 stories underground
Kevin
於 2025 年 6 月住了 6 晚
8/10
Faisal
於 2025 年 6 月住了 3 晚
8/10
Everything was great, the shower design could be improved or add a door, as the rest of the bathroom gets wet..
Pia
於 2025 年 6 月住了 2 晚
6/10
Too deep underground for comfort! My bed was really uncomfortable too and realised in the morning that the mattress was upside-down… I.e. someone had fully made the bed with the bottom of the mattress facing up and the mattress topper underneath.
Tim
於 2025 年 6 月住了 1 晚
8/10
The hallways to the rooms had a rather unpleasant smell, but the rooms themselves were nice. Spacious and comfortable, got the job done. You might hear a few rumbles from the underground railway passing by, or creaks and squeaks from what may be the plumbing. Since it’s underground, you will have no sense of time. But if your goal is to simply have somewhere to freshen up and sleep right in the middle of the West End, this is the place to be!
Ivo Enrique
於 2025 年 6 月住了 2 晚
8/10
Basic but comfortable, really well located. The only downside really is that it would be nice to have a brighter lighting option as it's quite difficult to get ready with the low lighting.
Elizabeth
於 2025 年 6 月住了 1 晚
10/10
Cecilia
於 2024 年 12 月住了 7 晚
4/10
This was an interesting property to say the least. I didn’t like the fact that because it was underground, I had no cell service. But, I especially didn’t like the lack of amenities and space in the rooms. The air conditioning did not work, and upon my arrival, the people who greeted me weren’t the friendliest. Overall the room served its purpose, but the stay was not enjoyable