When I went on your website one of the filter criteria was 'breakfast included' hence I chose this hotel. There were even photos included showing breakfast foodstuff. However, the rather surly (male) receptionist was adamant that breakfast wasn't included. I asked if we could purchase breakfast in the hotel only to be informed that they don't have the facilities!! (despite photos to the contrary. The wallpaper in the bedroom (which was small) was peeling off, the fan was on a chair (no room for it to go anywhere else!) and the TV didn't work. I could go on about this hotel but I think you get the gist.
Jude
於 2025 年 6 月住了 1 晚
6/10 一般般
Colin,Cardiff
2025 年 6 月 16 日
Close to Heathrow airport. Not many shared bathrooms for the number of rooms
Colin
於 2025 年 6 月住了 1 晚
10/10 有夠讚
cheryl
2025 年 6 月 2 日
cheryl
於 2025 年 5 月住了 1 晚
4/10 不太好
Miranda
家庭旅遊
2025 年 5 月 31 日
喜歡:員工素質
不喜歡:整潔度、設施服務和住宿環境和硬體
surrounding area is very dirty
the rooms are very small
it really only suit someone who is staying for 1 night
Miranda
於 2025 年 5 月住了 1 晚
6/10 一般般
Aidan
商務旅客
2025 年 5 月 16 日
喜歡:員工素質
不喜歡:整潔度
Not the best
Aidan
於 2025 年 4 月住了 1 晚
8/10 不錯哦
Baburao
2025 年 5 月 14 日
Baburao
於 2025 年 5 月住了 1 晚
10/10 有夠讚
Sumit
2025 年 5 月 9 日
Good
Sumit
於 2025 年 5 月住了 1 晚
8/10 不錯哦
真實旅客
團體旅遊
2025 年 4 月 26 日
喜歡:員工素質
不喜歡:住宿環境和硬體
Helt perfekt for oss 2 venninner som trengte et sted å sove i nærheten av southall.
Veldig sentralt. .Man får det man betaler for.
真實旅客
於 2025 年 4 月住了 1 晚
10/10 有夠讚
Andrew
2025 年 4 月 24 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great rooms and staff in the heart of The Broadway
Andrew
於 2025 年 4 月住了 1 晚
8/10 不錯哦
Joy,Charlotte
2025 年 4 月 24 日
喜歡:整潔度
Joy
於 2025 年 4 月住了 1 晚
2/10 很糟糕
Mehnaz
家庭旅遊
2025 年 4 月 15 日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Receptionist was rude. Room was dirty and ants bugs on bed. Couldn’t sleep well due to room being dirty and ants on bed and carpet
Mehnaz
2/10 很糟糕
Mehnaz
2025 年 4 月 15 日
不喜歡:整潔度、員工素質和住宿環境和硬體
Ants on bedding’s
Mehnaz
於 2025 年 4 月住了 2 晚
2/10 很糟糕
Mehnaz
2025 年 4 月 13 日
不喜歡:整潔度、員工素質和住宿環境和硬體
Bugs and Ants in room, parts of my skin has marks due biting caused by ants , couldn’t sleep and didn’t use room. Advised receptionist about problem and not used room, this is risk of health and safety
Mehnaz
於 2025 年 4 月住了 1 晚
10/10 有夠讚
Hunny
2025 年 4 月 12 日
Hunny
於 2025 年 2 月住了 1 晚
10/10 有夠讚
真實旅客
2025 年 3 月 23 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
真實旅客
於 2025 年 3 月住了 1 晚
4/10 不太好
Tejinder Paul
2025 年 3 月 21 日
不喜歡:整潔度、員工素質和住宿環境和硬體
Beds and furnishings need to be changed
Tejinder Paul
於 2025 年 3 月住了 1 晚
2/10 很糟糕
Thavachelvan
2025 年 3 月 15 日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Worst Experience – Never Again
I had a very disappointing experience at this hotel. The receptionist could not understand English and was extremely rude. His behavior was unacceptable and made the check-in process frustrating. The room had a terrible smell, making it uncomfortable to stay in. Unfortunately, I had no other option but to stay for the night. This was one of the worst hotel experiences I have ever had, and I would not recommend this place to anyone.
Thavachelvan
於 2025 年 3 月住了 1 晚
8/10 不錯哦
Richard
2025 年 3 月 10 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Overall a good stay, unfortunately the window would not close fully so a little noisy but would stay again