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Hotel Indigo London K West Shepherd'S Bush by IHG

4.0 star property
A wellness sanctuary in London's heart where travelers can relax by a warm lobby fireplace or rejuvenate with treatments at the renowned K Spa

Choose dates to view prices

K West Hotel and Spa offers a peaceful retreat in bustling London. Enjoy aromatherapy treatments, yoga classes, in-room WiFi, a cozy lobby fireplace, and dry cleaning services. Guests frequently praise the attentive staff.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 11 of 11 rooms

Premium Room, 1 King Bed, Bathtub

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Bathrobes
Hair dryer
Shower/tub combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Bathrobes
Hair dryer
Shower/tub combination
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Twin Beds

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Bathrobes
Hair dryer
Shower/tub combination
Private bathroom
  • Sleeps 2
  • 2 Twin Beds

Premium Room, 1 King Bed

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Bathrobes
Hair dryer
Shower/tub combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Bathrobes
Hair dryer
Shower/tub combination
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

Premium Room, Multiple Beds

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Bathrobes
Hair dryer
Shower/tub combination
Private bathroom
  • Sleeps 4
  • 2 King Beds

Premium Room, 1 King Bed (Daybed)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Bathrobes
Hair dryer
Shower/tub combination
Private bathroom
  • Sleeps 3
  • 1 King Bed

Premium Room

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Bathrobes
Hair dryer
Shower/tub combination
Private bathroom
  • Sleeps 2
  • 1 Twin Bed

Suite, 1 Bedroom

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Bathrobes
Hair dryer
Shower/tub combination
Private bathroom
  • Sleeps 4
  • 1 Twin Bed and 1 Double Sofa Bed

Suite, 1 King Bed

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Bathrobes
Hair dryer
Shower/tub combination
Private bathroom
  • Sleeps 3
  • 1 King Bed

Standard Room

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Bathrobes
Hair dryer
Shower/tub combination
Private bathroom
  • Sleeps 2
  • 1 Twin Bed
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About the neighborhood

Map
Richmond Way, London, ENG, W14 0AX

Getting around

  • Shepherd's Bush Underground Station - 5 min walk
  • Shepherd's Bush Station - 7 min walk
  • Heathrow Airport (LHR) - 34 min drive

About this property

Hotel Indigo London K West Shepherd'S Bush by IHG

Upscale hotel near Westfield London Shopping Centre
Near Kensington High Street, K West Hotel and Spa provides a library, dry cleaning/laundry services, and a fireplace in the lobby. Treat yourself to a facial, a massage, or a body scrub at the onsite spa. Yoga classes and fitness classes are offered at the health club; K West Hotel and Spa also has a bar, a business center, and babysitting. Stay connected with free in-room WiFi, and guests can find other amenities such as a steam room and a sauna.
You'll also find perks like:
  • Free self parking
  • Continental breakfast (surcharge), express check-in, and babysitting (surcharge)
  • Meeting rooms, a TV in the lobby, and a 24-hour front desk
  • Guest reviews say great things about the helpful staff and location
Room features
All 219 rooms feature comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with digital channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:30 AM for a fee: GBP 20 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Library
  • Sauna
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business center
  • Meeting rooms

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 7 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Check-in on Saturdays and Sundays is 3 PM.

Renovations and closures

This property will be closed from December 11 2023 to June 30 2025 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 30.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately GBP 20 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 30.0 per night
  • Facilities fee: GBP 25 per person and includes use of: sauna; hot tub

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts only chip-and-PIN credit cards for onsite payments
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Hotel K West
K West Hotel
K West Hotel London
K West London
K West Hotel & Spa London, England
k West Hotel And Spa
K West
K West Hotel Spa
K West Hotel and Spa Hotel
K West Hotel and Spa London
K West Hotel and Spa Hotel London

Frequently asked questions

Is K West Hotel and Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at K West Hotel and Spa?

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM. A fee applies for early check-in (subject to availability).

What time is check-out at K West Hotel and Spa?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is K West Hotel and Spa located?

Located in Hammersmith and Fulham, this spa hotel is within a 15-minute walk of Westfield London Shopping Centre and Kensington High Street. Hyde Park and Marble Arch are also within 3 mi (5 km). Shepherd's Bush Underground Station is 5 minutes by foot and Goldhawk Road Underground Station is 10 minutes.

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Reviews

Hotel Indigo London K West Shepherd'S Bush by IHG Reviews

8.0

Very Good

8.4

Cleanliness

8.6

Location

8.4

Staff & service

7.6

Eco-friendliness

7.8

Property conditions & facilities
Rating 10 - Excellent. 423 out of 1006 reviews
Rating 8 - Good. 312 out of 1006 reviews
Rating 6 - Okay. 154 out of 1006 reviews
Rating 4 - Poor. 70 out of 1006 reviews
Rating 2 - Terrible. 47 out of 1006 reviews

Reviews

8/10 Good

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel great location ,
Stayed 3 nights in Sep 2023

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed several times always lovely
Stayed 1 night in Oct 2022

10/10 Excellent

Harrison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Jul 2022

10/10 Excellent

Sumeira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a good location

10/10 Excellent

Millie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Amazing stay here, great service everyone was very friendly and helpful. Spa facilities were great too
Stayed 1 night in Nov 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable stay

Good customer service at the front desk and the spa.
Stayed 1 night in Nov 2023

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Honeymoon trip

Great hotel
Stayed 2 nights in Sep 2023

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, very friendly and helpful staff - nothing was too much trouble! Will definitely stay again
Stayed 1 night in Apr 2023

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and friendly check in, all the amenities you need in the room and close to public transport
Stayed 1 night in Jun 2023

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
The place was clean, quite and the staff was very friendly
Stayed 6 nights in Aug 2023

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff from front the front desk, bar staff and spa staff were extremely friendly and helpful.
Stayed 1 night in Nov 2023

10/10 Excellent

Shuman

Liked: Cleanliness, staff & service, property conditions & facilities
Unique hotel close to shopping and easy access to transportation
Stayed 5 nights in Mar 2023

10/10 Excellent

Orin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My 1st time staying with yourselfs and goind it fantastic i will most defonatley be staying again.
Stayed 1 night in Nov 2023

10/10 Excellent

Luke

Liked: Staff & service
Staff are very helpful and friendly. Rooms are clean and spacious. We had a wonderful stay here, highly recommended!
Stayed 2 nights in Oct 2023

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff clean room quiet
Stayed 1 night in Feb 2023

8/10 Good

Lewis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay at the hotel, allowed early check in which was great. Good service and fantastic room
Stayed 1 night in Apr 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent hotel and good location

Great location and good hotel. Staff were super friendly. Rooms starting to look a bit warn but clean and decent size
Stayed 2 nights in Dec 2023

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant location close to Westfield and the tube station. Reasonably priced on site parking which is always a bonus. Friendly, helpful staff…..shall definitely stay here again.
Stayed 1 night in Apr 2023

6/10 Okay

Michelle

Liked: Staff & service, property conditions & facilities
Loved how big the rooms were.

10/10 Excellent

Hayleigh

Liked: Cleanliness, staff & service, property conditions & facilities
All the staff was friendly and really helpful
Stayed 1 night in Aug 2023

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
FOOD IS AMAZING DRINKS ARE AMAZING
Stayed 1 night in Jul 2023

8/10 Good

Simone

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms
Stayed 3 nights in May 2023

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and helpful. The location was close to shopping and restaurants. I enjoyed my stay and I will recommend this hotel/apartments to friends and family.
Stayed 2 nights in Sep 2023

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, polite staff. My daughter and I felt at home and a fantastic base to prepare for Harry Styles!
Stayed 1 night in Jun 2023

8/10 Good

alison

Liked: Cleanliness, amenities, property conditions & facilities
great location close to tube station
Stayed 1 night in Aug 2022