Marvelous Room, Studio Suite, Queen Bed, Courtyard View | Living area | 50-inch Smart TV with cable channels, iPod dock
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Reviews of Hotel Metro

3.5 out of 5
Hotel Metro
32 Covent Market Place, London, ON

Reviews

9.0

Wonderful

Rating 10 - Excellent. 669 out of 1002 reviews" "
Rating 8 - Good. 222 out of 1002 reviews" "
Rating 6 - Okay. 67 out of 1002 reviews" "
Rating 4 - Poor. 26 out of 1002 reviews" "
Rating 2 - Terrible. 18 out of 1002 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Ryan A - General Manager on 2024/5/2
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the amazing review, and look forward to hosting you next time. Take care and travel safely!

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean, easy to access and chic. Many great restaurants in the area and close to many activities. Only downside is the neighborhood has homeless and substance abusing people around but that’s true for any urban area these days.
Stayed 1 night in Apr 2024
Response from Ryan A - General Manager on 2024/4/30
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the wonderful review. Every core has it's issues sadly as you had mentioned, thank you for your patience. We look forward to hosting you next time, take care and travel safely!

10/10 Excellent

Bei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty good choice!
Stayed 1 night in Apr 2024
Response from Ryan A - General Manager on 2024/4/29
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the wonderful review, and look forward to hosting you next time. Take care and travel safely!

6/10 Okay

Lisa

Traveled with family
Disliked: Amenities, property conditions & facilities
Tired and too dark
Stayed 1 night in Apr 2024
Response from Ryan A - General Manager on 2024/4/29
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We apologize you didn't get the stay you deserve. We'll reach out to you, we'd like to hear more details about your stay. We look forward to hosting you next time. Take care and travel safely!

10/10 Excellent

Shelley, toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2024
Response from Ryan A - General Manager on 2024/4/26
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the amazing review, and look forward to hosting you next time. Take care and travel safely!

10/10 Excellent

Bin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Ryan A - General Manager on 2024/4/29
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the wonderful review, and look forward to hosting you next time. Take care and travel safely!

10/10 Excellent

Akiko

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful decor and comfortable bed
Stayed 1 night in Apr 2024
Response from Ryan A - General Manager on 2024/4/25
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the wonderful review, and look forward to hosting you next time. Take care and travel safely!

10/10 Excellent

Waylon

Liked: Staff & service, amenities, property conditions & facilities
Would stay again!
Stayed 2 nights in Apr 2024
Response from Ryan A - General Manager on 2024/4/24
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the wonderful review, and look forward to hosting you next time. Take care and travel safely!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Last minute reservation, very pleased with my choice. Hotel conveniently located downtown.
Stayed 1 night in Apr 2024
Response from Ryan A - General Manager on 2024/4/29
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the amazing review, and look forward to hosting you next time. Take care and travel safely!

10/10 Excellent

Donald and Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
We always stay here when visiting St. Joseph’s hospital. Very close by.
Stayed 1 night in Apr 2024
Response from Ryan A - General Manager on 2024/4/24
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the wonderful review, and look forward to hosting you next time. Take care and travel safely!

10/10 Excellent

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great front service staff! Felt welcome and informed about our visit.
Stayed 1 night in Apr 2024
Response from Ryan A - General Manager on 2024/4/22
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the wonderful review. I'll be sure to share your sentiments with the staff. We look forward to hosting you next time, take care and travel safely!

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful boutique hotel. In the heart of London. We use this hotel as a get away night from the kids. Perfect hotel
Stayed 1 night in Apr 2024
Response from Ryan A - General Manager on 2024/4/22
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the amazing review, and look forward to hosting you next time. Take care and travel safely!

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the price and great location
Stayed 1 night in Apr 2024
Response from Ryan A - General Manager on 2024/4/18
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the wonderful review, and look forward to hosting you next time. Take care and travel safely!

10/10 Excellent

Paige

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very cute and staff was very welcoming and helped with any questions we had :) will be back again
Stayed 1 night in Apr 2024
Response from Ryan A - General Manager on 2024/4/18
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the wonderful review. I'll be sure to share your sentiments with the staff. We look forward to hosting you next time, take care and travel safely!

8/10 Good

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2024
Response from Ryan A - General Manager on 2024/4/18
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the wonderful review, and look forward to hosting you next time. Take care and travel safely!

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Dt core is a terrible area at night
Stayed 1 night in Apr 2024
Response from Ryan A - General Manager on 2024/4/18
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the amazing review. Every core has it's issues sadly, thank you for your patience. We look forward to hosting you next time, take care and travel safely!

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large Rooms and bed and pillows were comfortable, however the bed a little on the small side.
Stayed 1 night in Apr 2024
Response from Ryan A - General Manager on 2024/4/16
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the amazing review, and look forward to hosting you next time, be sure to check out our King rooms next time! Take care and travel safely!

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Ryan A - General Manager on 2024/4/17
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the nice review, and look forward to hosting you next time. Take care and travel safely!

10/10 Excellent

Marianne

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple check in/out and convenient location for the convention centre with a great price. Parking was simple. Sink was not draining well and I did text the front desk, but not sure anything was done. Would happily stay there again!
Stayed 3 nights in Apr 2024
Response from Ryan A - General Manager on 2024/4/15
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the wonderful review. I'll be sure to check the plumbing in the room. We look forward to hosting you next time, take care and travel safely!

10/10 Excellent

Christine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Had a fantastic stay. Parking is a little cumbersome with larger vehicles. However, this is to be expected when staying in any city center. Location is perfect and allowed quick and easy access to so many attractions. The staff were awesome, friendly people. Clean and comfortable rooms. Definetly will be staying here again.
Stayed 1 night in Apr 2024
Response from Ryan A - General Manager on 2024/4/15
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the wonderful review. I'll be sure to share your sentiments with the staff. We look forward to hosting you next time, take care and travel safely!

10/10 Excellent

Tristen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😊
Stayed 1 night in Apr 2024
Response from Ryan A - General Manager on 2024/4/15
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the amazing review, and look forward to hosting you next time. Take care and travel safely!

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel! Staff are great. Highly recommend.
Stayed 1 night in Apr 2024
Response from Ryan A - General Manager on 2024/4/12
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the wonderful review. I'll be sure to share your sentiments with the staff. We look forward to hosting you next time, take care and travel safely!

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super close to Budweiser Gardens. Very good location and super friendly staff. Would stay again if ever in town for another concert.
Stayed 1 night in Apr 2024
Response from Ryan A - General Manager on 2024/4/12
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the wonderful review, and look forward to hosting you next time. Take care and travel safely!

10/10 Excellent

Jillian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Ryan A - General Manager on 2024/4/15
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the wonderful review, and look forward to hosting you next time. Take care and travel safely!

10/10 Excellent

chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and manager Shawn is fantastic one of the best out there!!!! But I do question the decision of ownership to not have night staff. In my opinion the loss of the night staff takes away from all the great things the front line people do there every day!!!
Stayed 2 nights in Feb 2024
Response from Ryan A - General Manager on 2024/4/12
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the honest review. I'll be sure to share your sentiments with the Shawn. We look forward to hosting you next time, take care and travel safely!

4/10 Poor

Ursula

Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Ryan A - General Manager on 2024/4/12
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the review, and apologize you didn't get the stay you deserve. If you could reach out to the management team, we'd like to hear more details about your stay. We look forward to hosting you next time. Take care and travel safely!

10/10 Excellent

Britany

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Had a wonderful time and can’t wait to come back. The staff and the accommodations were actually as pictured. Thank you again!
Stayed 1 night in Apr 2024
Response from Ryan A - General Manager on 2024/4/9
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the wonderful review. I'll be sure to share your sentiments with the staff. We look forward to hosting you next time, take care and travel safely!

10/10 Excellent

Nick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in the downtown area. Parking coupon included in the room is a great benefit.
Stayed 1 night in Apr 2024
Response from Ryan A - General Manager on 2024/4/9
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the wonderful review, and look forward to hosting you next time. Take care and travel safely!

2/10 Terrible

Megan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Ryan A - General Manager on 2024/4/10
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the review, and apologize you didn't get the stay you deserve. If you could reach out to the management team, we'd like to hear more details about your stay. We look forward to hosting you next time. Take care and travel safely!

10/10 Excellent

Mavis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only negative were the pillows, too chunky but I managed to get them in a comfortable position to slepp
Stayed 2 nights in Apr 2024
Response from Ryan A - General Manager on 2024/4/8
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the wonderful review. I'll be sure to take a look at the pillows in the room and ensure they are fresh. We look forward to hosting you next time, take care and travel safely!

10/10 Excellent

Edward

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Cute Boutique hotel in downtown London. Dirty area outside hotel and no place to relieve our doggy!
Stayed 1 night in Apr 2024
Response from Ryan A - General Manager on 2024/4/8
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the wonderful review. Sadly, there's just not a lot of grass in the core. We look forward to hosting you next time, take care and travel safely!

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really thought the staff was great.
Stayed 1 night in Apr 2024
Response from Ryan A - General Manager on 2024/4/8
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the amazing review. I'll be sure to share your sentiment with the staff. We look forward to hosting you next time, take care and travel safely!

10/10 Excellent

Destiny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Ryan A - General Manager on 2024/4/8
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the amazing review, and look forward to hosting you next time. Take care and travel safely!

10/10 Excellent

Derrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Steps from the Budweiser Gardens and several dining options as well as the Via Rail station.
Stayed 1 night in Mar 2024
Response from Ryan A - General Manager on 2024/4/3
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the amazing review, and look forward to hosting you next time. Take care and travel safely!

4/10 Poor

Doga

Disliked: Staff & service
Stayed 1 night in Apr 2024
Response from Ryan A - General Manager on 2024/4/4
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the review, and apologize you didn't get the stay you deserve. We'll reach out to you as we'd like to hear more details about your stay. We look forward to hosting you next time. Take care and travel safely!

8/10 Good

Diana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Strange noises at night, possibly plumbing
Stayed 1 night in Mar 2024
Response from Ryan A - General Manager on 2024/4/2
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the nice review. Thank you for letting us know, I'll be sure to take a look into the sounds in the room and make any necessary fixes. We look forward to hosting you next time, take care and travel safely!

8/10 Good

Andre

Stayed 1 night in Mar 2024
Response from Ryan A - General Manager on 2024/4/22
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the nice review, and look forward to hosting you next time. Take care and travel safely!

8/10 Good

Bryan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms. No pillow options - they were all the size of a postage stamp and rock hard. Hotel indicated there was a gym onsite (one reason for booking), but this was not the case. They offer a pass for GoodLife fitness which is a 10-15 min walk from the hotel in an unsafe part of downtown.
Stayed 2 nights in Mar 2024
Response from Ryan A - General Manager on 2024/4/2
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the nice review. I'll be suer to take a look at the pillows and have them replaced. We look forward to hosting you next time, take care and travel safely!

10/10 Excellent

Wayne

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel! The chairs in the room are kinda weird, would rather a couch. Great place to stay in downtown London near the market.
Stayed 1 night in Mar 2024
Response from Ryan A - General Manager on 2024/4/2
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the amazing review, and look forward to hosting you next time. Take care and travel safely!

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Great hidden gem.
Stayed 1 night in Mar 2024
Response from Ryan A - General Manager on 2024/4/2
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the wonderful review, and look forward to hosting you next time. Take care and travel safely!

10/10 Excellent

Joseph

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, stylish. Studio Suite perfect size. Close to Bud Gardens
Stayed 1 night in Mar 2024
Response from Ryan A - General Manager on 2024/4/2
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the wonderful review, and look forward to hosting you next time. Take care and travel safely!

10/10 Excellent

Melanie

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I love the size of the rooms,and bathroomsWe've been twice in the last month and both rooms were different but just as spacious
Stayed 1 night in Mar 2024
Response from Ryan A - General Manager on 2024/3/25
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the wonderful review. It's always great to hear from a return guest! We look forward to hosting you next time, take care and travel safely!

10/10 Excellent

Dillan

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Nice room
Stayed 1 night in Mar 2024
Response from Ryan A - General Manager on 2024/3/25
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the wonderful review, and look forward to hosting you next time. Take care and travel safely!

8/10 Good

susan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Good but not great hotel Somewhat sketchy area centrally located King room was spacious but worn Shower pressure and water temp was good but shower was cold as the shower had no door Weird noise from the plumbing Small and thin towels
Stayed 2 nights in Mar 2024
Response from Ryan A - General Manager on 2024/3/21
Thanks for taking the time to leave a review. We really appreciate all our guests' feedback as it helps to improve everyone's experience at our property. We take great care and attention in our property. I'll look into the details of your specific stay and ensure the items you mentioned are addressed. We look forward to hosting you next time, take care and travel safely!

10/10 Excellent

Kimberley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Ryan A - General Manager on 2024/3/19
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the wonderful review, and look forward to hosting you next time. Take care and travel safely!

10/10 Excellent

Adam

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Metro was easy enough to find, exceptionally convenient to downtown dining options, the market, and a short walk from Grand Theater. Quiet, clean, comfortable, secure, with friendly staff.
Stayed 1 night in Mar 2024
Response from Ryan A - General Manager on 2024/3/15
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the wonderful review. I'll be sure to share your sentiments with the staff. We look forward to hosting you next time, take care and travel safely!

10/10 Excellent

Jaime

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to walk to everything
Stayed 1 night in Mar 2024
Response from Ryan A - General Manager on 2024/3/15
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the wonderful review, and look forward to hosting you next time. Take care and travel safely!

10/10 Excellent

Randal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Ryan A - General Manager on 2024/3/15
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the amazing review, and look forward to hosting you next time. Take care and travel safely!

4/10 Poor

Michelle

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
We didn’t like having to wait until after 4:30pm for our room to be ready. As well as the fact that since there was no staff after 10:30pm we were unable to complain about the excessive noise coming from other hotel patrons in the middle of the night. We were unable to sleep.
Stayed 1 night in Mar 2024
Response from Ryan A - General Manager on 2024/3/12
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the review, and apologize you didn't get the stay you deserve. We'll reach out to you as we'd like to hear more details about your stay. We look forward to hosting you next time. Take care and travel safely!

8/10 Good

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Ryan A - General Manager on 2024/3/7
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the nice review, and look forward to hosting you next time. Take care and travel safely!