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聰明海德公園景觀 - 青年旅舍的評分

2 out of 5
聰明海德公園景觀 - 青年旅舍
16 Leinster Terrace, London, England

評論

6.8
10 分，有夠讚；254 則評論中有 36 則" "
8 分，不錯哦；254 則評論中有 82 則" "
6 分，一般般；254 則評論中有 81 則" "
4 分，不太好；254 則評論中有 37 則" "
2 分，很糟糕；254 則評論中有 18 則" "

6.8/10

整潔度

7.4/10

員工素質

7.0/10

設施服務

6.4/10

住宿環境和硬體

7.4/10

環保程度

評論

8/10 不錯哦

Elvis

喜歡：整潔度和員工素質
於 2019 年 8 月住了 2 晚
HPV Team 於 2019年8月30日回覆
Hi there Thank you for your feedback. We are very glad to learn that you enjoyed your stay. Hope to see you back sometime soon! Good luck with the rest of your travels.

6/10 一般般

真實旅客

喜歡：整潔度
不喜歡：住宿環境和硬體和客房舒適度
Crowded room (9 beds in a small room). Limited space on my bed. Quite hot throughout the night. But the staff is nice and breakfast is provided.
於 2017 年 8 月住了 1 晚
Smart Hostels Team 於 2017年9月11日回覆
Hello and thank you very much for your feedback and review. We will work hard to improve our services for the future stays. We hope to see you very soon in our hostels. All the best, Smart Hostels UK

4/10 不太好

Yau Fun Agnes

不喜歡：整潔度、住宿環境和硬體和客房舒適度
room is too small

6/10 一般般

真實旅客

喜歡：員工素質

6/10 一般般

真實旅客

喜歡：員工素質
Ordinary Hostel with good receptionist
We take a room for 8 people. ahahahah. ahahahah. ahahahah. ahahahah. ahahahah.

6/10 一般般

真實旅客

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Don't choose the upper bunk. It's really a narrow space.

6/10 一般般

KOI PENG LEE，Malaysia

不喜歡：整潔度
Good location and reasonable price

8/10 不錯哦

真實旅客

喜歡：員工素質
不喜歡：客房舒適度
The room is little bit small
Staffs are so helpful but some roommatess are noisy.

2/10 很糟糕

Ho yin，Hong Kong

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
有其他地方㨂，就唔好揀呢間
Wifi 有等於無 房間上層插座設計有問題，不容易先可以去义電， 早上十時就要交房，太早了 大堂沒有行李儲存區域 六人房間地方太細

8/10 不錯哦

martin

於 2024 年 4 月住了 2 晚

2/10 很糟糕

Lai Ming

不喜歡：整潔度、員工素質和住宿環境和硬體
Terrible
於 2024 年 3 月住了 11 晚
TEAM HPV 於 2024年4月13日回覆
Hello, Thank you for taking your time to write us a review. We are sorry to read that our hostel/ your stay didn’t live up to your expectations. We will take your valuable feedback into account and hopefully, if you decide to stay again with us, you will notice all the positive improvements.

8/10 不錯哦

Michael

喜歡：整潔度、員工素質和設施服務
Das Hostel lag sehr gut am Kensington Park und der Hydepark war nur ein paar Meter weg. Alles sehr gut zu Fuß zu erreichen. Auch verschiedene Undergrond-Linien waren schnell zu erreichen. Personal war sehr nett und die Rezeption war 24/7 besetzt.
於 2024 年 4 月住了 1 晚
TEAM HPV 於 2024年4月3日回覆
Hello and thank you for your valuable review. We are very proud of our convenient and central locations. Our hostels are located within beautiful architectural listed buildings. Any modifications we are able to make are limited. Every square meter counts in this city. Thank you for choosing to stay with Smart Hostels. We hope to see you again.

6/10 一般般

Sarnai

喜歡：整潔度
Some staff so rude specially cleaner staff and i was stayed 6 day and room number 407 and room have 3 double bed and some people drink alcohol in the room and i thinks same guy bring the girl and make love that was horrible night and next day i was make complain in reception but they didnt care about that so think about before you book the hostel
於 2024 年 3 月住了 8 晚
TEAM HPV 於 2024年3月31日回覆
Hello, Thank you for taking your time to write us a review. We are sorry to read that our hostel/ your stay didn’t live up to your expectations. We will take your valuable feedback into account and hopefully, if you decide to stay again with us, you will notice all the positive improvements.

8/10 不錯哦

Christian Pablo

Cool place. Well located in LDN.
於 2024 年 3 月住了 2 晚
TEAM HPV 於 2024年3月4日回覆
HelloThank you for taking your time to write us a review.Please do not hesitate to follow our latest news and offers on our social networks.We hope we will see you again soon!Kind RegardsHPV team.

10/10 有夠讚

Nicole

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
It was a nice hotel, clean and comfortable.
於 2024 年 1 月住了 2 晚
TEAM HPV 於 2024年1月28日回覆
HelloThank you for taking your time to write us a review.Please do not hesitate to follow our latest news and offers on our social networks.We hope we will see you again soon!Kind RegardsHPV team.

6/10 一般般

真實旅客

喜歡：整潔度
不喜歡：住宿環境和硬體
於 2023 年 12 月住了 3 晚
TEAM HPV 於 2023年12月18日回覆
Thank you for choosing our hostel, and for taking the time to write a review! We look forward to welcoming you back to our hotel in the future.

10/10 有夠讚

Amanda

於 2023 年 11 月住了 1 晚
TEAM HPV 於 2023年11月17日回覆
Hello,Thank you for taking your time to write us such a nice review and rating the hostel so high.Please do not hesitate to follow our latest news and offers on our social networks.We hope we will see you again soon!

10/10 有夠讚

Martin

於 2023 年 11 月住了 1 晚
TEAM HPV 於 2023年12月18日回覆
HelloThank you for taking your time to write us a review.Please do not hesitate to follow our latest news and offers on our social networks.We hope we will see you again soon!Kind RegardsHPV team.

10/10 有夠讚

Wout

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
everything was perfect
於 2023 年 10 月住了 2 晚
TEAM HPV 於 2023年11月2日回覆
Thank you for rating us so high. We are glad we exceeded your expectations. We hope to see you again soon.Kind regards, team HPV.

8/10 不錯哦

Adrian

團體旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Die Unterkunft ist sehr zu empfehlen, grade für Leute wie wir, die nur ein paar Nächte in London schlafen und tagsüber unterwegs sind.
於 2023 年 10 月住了 2 晚
TEAM HPV 於 2023年10月17日回覆
Hi there Thank you for your feedback. We are very glad to learn that you enjoyed your stay. Hope to see you back sometime soon! Good luck with the rest of your travels, HPV Team

8/10 不錯哦

Tiina

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Loistavavien kulkuyhteyksien lähellä
Siisti huone, hyvällä paikalla. Miinusta siitä, että vedenpaine oli huono mutta se lienee kaikkialla englannissa sama juttu hienommissakin hotelleissa. Hotellin ympäristö myös hyvä: kolme kauppaa, pubi ja ravintoloita.
於 2023 年 9 月住了 3 晚
TEAM HPV 於 2023年11月1日回覆
Hi there Thank you for your feedback. We are very glad to learn that you enjoyed your stay. Hope to see you back sometime soon! Good luck with the rest of your travels, HPV Team

8/10 不錯哦

Jodie

於 2023 年 8 月住了 1 晚
TEAM HPV 於 2023年10月21日回覆
Hi there Thank you for your feedback. We are very glad to learn that you enjoyed your stay. Hope to see you back sometime soon! Good luck with the rest of your travels, HPV Team

10/10 有夠讚

Valerie

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 6 月住了 1 晚
TEAM HPV 於 2023年7月3日回覆
Hello,Thank you for taking your time to review and rate the hostel so high. Please do not hesitate to follow our latest news and offers on our social networks. We hope we will see you again soon!

8/10 不錯哦

Silvia

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Atención al personal de muy buena. Ubicación en zona silenciosa.
於 2023 年 6 月住了 2 晚
TEAM HPV 於 2023年6月30日回覆
Thank you for rating us so high. We are glad we exceeded your expectations. We hope to see you again soon. Kind regards, team HPV.

6/10 一般般

真實旅客

喜歡：員工素質
不喜歡：住宿環境和硬體和客房舒適度
Zu kleines Zimmer und laute Umgebung
於 2023 年 6 月住了 3 晚
TEAM HPV 於 2023年6月6日回覆
Thanks for taking the time to leave us a review, we really appreciate it! We're glad to hear there were some positive aspects to your experience at our hostel and we're really sorry to hear that there were other things that you weren't happy with. We're always listening to guest feedback and working hard to improve. We'll be looking into all the points that you've mentioned and trying to find solutions for them. We do strive for all our guests to feel comfortable and completely satisfied with their stay with us. We do urge dissatisfied guests to report to reception, who are always happy to help and solve issues that our guests may have. We hope you enjoyed your stay in London

8/10 不錯哦

Catarina

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great stay
Adorei a estadia. O pequeno almoço estava incluso e não sabia. Foi uma agradável surpresa. O atendimento do pessoal sempre impecável. Tem um grande favor positivo, o facto de deixaram guardar as malas antes e depois do check in / check out. Fica a 5 minutos de uma estação de metro e 1 minuto de uma paragem de autocarros. Super central. Quem quer visitar a cidade e fazer quase tudo a pé, super recomendo a estadia. A internet super funcionou bem, durante toda a minha estadia. O pequeno almoço tem pouca variadade, mas o pouco que tem e bom. Como forma de melhorar, apenas refiro que deviam de ter cofres nos quartos privados.
於 2023 年 3 月住了 5 晚
HPV team. 於 2023年3月18日回覆
Hello Thank you for taking your time to write us such a nice review. Please do not hesitate to follow our latest news and offers on our social networks. We hope we will see you again soon!Kind Regards HPV team.

6/10 一般般

Ilaria

情侶出遊
喜歡：員工素質
不喜歡：整潔度
TEAM HPV 於 2023年1月6日回覆
Hello Thank you for taking your time to write us a review. Please do not hesitate to follow our latest news and offers on our social networks. Kind Regards HPV team.

10/10 有夠讚

linnea

於 2022 年 8 月住了 3 晚
TEAM HPV 於 2022年8月18日回覆
Hello Thank you for taking your time to write us such a nice review. Please do not hesitate to follow our latest news and offers on our social networks. We hope we will see you again soon! Kind Regards HPV team.

8/10 不錯哦

Marcella

團體旅遊
喜歡：整潔度和員工素質
Simple hostel with private rooms
Simple hostel at perfect location for exploring London. We stayed in a private room. Bathroom was too small.
於 2022 年 8 月住了 2 晚
TEAM HPV 於 2022年8月16日回覆
Hello Thank you for taking your time to write us such a nice review. Please do not hesitate to follow our latest news and offers on our social networks. We hope we will see you again soon! Kind Regards HPV team.

4/10 不太好

Mutaz

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
000
9 people in the same room and a short bed and one bathroom for everyone is not enough to stand in it without cleaning or changing for 3 days
於 2022 年 8 月住了 3 晚
TEAM HPV 於 2022年8月15日回覆
Hello, Thank you for taking your time to write us a review. We are sorry to read that our hostel/ your stay didn’t live up to your expectations. We will take your valuable feedback into account and hopefully, if you decide to stay again with us, you will notice all the positive improvements.

2/10 很糟糕

Lenka

團體旅遊
喜歡：整潔度和員工素質
不喜歡：住宿環境和硬體和客房舒適度
於 2022 年 7 月住了 1 晚
TEAM HPV 於 2022年7月16日回覆
Hello, Thank you for taking your time to write us a review. We are sorry to read that our hostel/ your stay didn’t live up to your expectations. We will take your valuable feedback into account

8/10 不錯哦

Masoud

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 6 月住了 1 晚
TEAM HPV 於 2022年7月3日回覆
Thank you for rating us so high. We are glad we exceeded your expectations. We hope to see you again soon. Kind regards, team HPV.

10/10 有夠讚

Richard

於 2022 年 6 月住了 1 晚
TEAM HPV 於 2022年6月27日回覆
Hello, Thank you for taking your time to write us such a nice review and rating the hostel so high. Please do not hesitate to follow our latest news and offers on our social networks. We hope we will see you again soon!

10/10 有夠讚

Daniel

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 5 月住了 3 晚
TEAM HPV 於 2022年5月20日回覆
Thank you for rating us so high. We are glad we exceeded your expectations. We hope to see you again soon. Kind regards, team HPV.

6/10 一般般

Craig

商務旅客
喜歡：整潔度和住宿環境和硬體
Great location just 3 blocks from main street of restaurants and tube.1 block to park.
於 2022 年 4 月住了 3 晚
TEAM HPV 於 2022年5月16日回覆
THANK YOU

10/10 有夠讚

Valentina

家庭旅遊
喜歡：整潔度、員工素質和設施服務
This place is amazing! Good location, good price and good customer service. I got a private twin room for one month. For the check-in I was assisted by Lionel and Tiffany, who were extremely nice and professional! They are above and beyond. The hostel offers free Wi-Fi, daily breakfast, room service every day, a communal refrigerator and laundry facilities. It is a clean and a well-maintained hostel. I will definitely stay here every time I visit London. There is simply nothing negative to say about it! Hyde Park, tube/bus stations, grocery stores and good restaurants are nearby. Safe neighbourhood!
於 2022 年 3 月住了 27 晚
TEAM HPV 於 2022年4月15日回覆
Hello, Thank you for taking your time to write us such a nice review and rating the hostel so high. Thank you for choosing our hostel, and for taking the time to write such a lovely review! We are so glad to hear that you enjoyed our hospitality.....great customers like you make delivering exceptional customer service easy. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. Our goal is to ensure each guest gets an excellent customer service and our reception staff is highly trained in customer services. Please do not hesitate to follow our latest news and offers on our social networks. We enjoyed having you as much as you enjoyed staying with us. We look forward to welcoming you back to our hotel in the future. Kind regards HPV Team.

10/10 有夠讚

LAURA

於 2021 年 12 月住了 1 晚
HPV team. 於 2022年4月16日回覆
Hello Thank you for taking your time to write us such a nice review. Please do not hesitate to follow our latest news and offers on our social networks. We hope we will see you again soon! Kind Regards HPV team.

10/10 有夠讚

Hassan

於 2021 年 11 月住了 11 晚
TEAM HPV 於 2021年12月3日回覆
Thank you for rating us so high. We are glad we exceeded your expectations. We hope to see you again soon. Kind regards, team HPV.

10/10 有夠讚

Abelardo

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2021 年 11 月住了 3 晚
TEAM HPV 於 2021年11月30日回覆
Hi There, Thanks for taking the time to leave us a review. We really appreciate it. We're so glad to hear that you liked the staff. Hopefully you'll be back to visit us again soon.

6/10 一般般

Perry

不喜歡：員工素質
於 2021 年 11 月住了 1 晚
TEAM HPV 於 2021年11月30日回覆
Hi There, Thanks for taking the time to leave us a review. We really appreciate it. Hopefully you'll be back to visit us again soon.

8/10 不錯哦

ALI FIRAAS

喜歡：整潔度、員工素質和住宿環境和硬體
Finely Georgian House.
Comfortable hallway on the elevation access. Just to share our fully equipped kitchenette next to the dining hall. Too small bed due to over 6 beds shared room.
於 2021 年 11 月住了 14 晚
TEAM HPV 於 2021年11月29日回覆
Hi there Thank you for your feedback. We are very glad to learn that you enjoyed your stay. Hope to see you back sometime soon! Good luck with the rest of your travels, HPV Team

8/10 不錯哦

James

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
It was okay
於 2021 年 11 月住了 7 晚
TEAM HPV 於 2021年11月29日回覆
Hi there Thank you for your feedback. We are very glad to learn that you enjoyed your stay. Hope to see you back sometime soon! Good luck with the rest of your travels, HPV Team

8/10 不錯哦

Charlie

家庭旅遊
喜歡：整潔度、住宿環境和硬體和客房舒適度
One night stay
We were only there for one night but slept well. The beds were comfy and room was clean. It was also quiet! Good value for money. The only issue was not being able to get down in the lift from the top floor, one of us has to walk with a stick so it was difficult.
於 2021 年 10 月住了 1 晚
TEAM HPV 於 2021年10月11日回覆
Hello Thank you for taking your time to write us such a nice review. Please do not hesitate to follow our latest news and offers on our social networks. We hope we will see you again soon! Kind Regards HPV team.

10/10 有夠讚

Lisa

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Single Ensuite
The single room with an ensuite bathroom/shower was perfect for my short business stay. It provided comfort in the perfect location, at a great price! Check-in was fast and easy, the room was easy to access using the lift, it was clean and efficient. There is a small kitchen on the lower level, a café on the ground floor, and a pub next door. There is also a small grocery across the street. I highly recommend it!
於 2021 年 8 月住了 3 晚
TEAM HPV 於 2021年8月15日回覆
Hello, Thank you for taking your time to write us such a nice review and rating the hostel so high. Please do not hesitate to follow our latest news and offers on our social networks. We enjoyed having you as much as you enjoyed staying with us. We hope we will see you again soon! Kind regards HPV Team.

2/10 很糟糕

真實旅客

於 2020 年 11 月住了 14 晚
TEAM HPV 於 2020年11月25日回覆
Thank you for your feedback and we apologize if you weren't satisfied with our service, if you please could contact us at customercare@smartbackers.com to provide further information on what you did not like our hostel so we can improve our services.

8/10 不錯哦

Jaime

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 11 月住了 1 晚
TEAM HPV 於 2020年11月14日回覆
Hello Thank you for taking your time to write us such a nice review. Please do not hesitate to follow our latest news and offers on our social networks. We hope we will see you again soon! Kind Regards HPV team.

6/10 一般般

Taus

團體旅遊
喜歡：員工素質
不喜歡：整潔度、住宿環境和硬體和客房舒適度
not something worth to stay
I didn’t stay because I felt wasn’t to comfortable for me to stay and I was sharing a room with a male, which am not comfortable with
於 2020 年 9 月住了 1 晚
TEAM HPV 於 2020年9月30日回覆
Thanks for taking the time to leave us a review, we really appreciate it! We're glad to hear there were some positive aspects to your experience at our hostel and we're really sorry to hear that there were other things that you weren't happy with. We're always listening to guest feedback and working hard to improve. We'll be looking into all the points that you've mentioned and trying to find solutions for them. We do strive for all our guests to feel comfortable and completely satisfied with their stay with us. We do urge dissatisfied guests to report to reception, who are always happy to help and solve issues that our guests may have. We hope you enjoyed your stay in London

2/10 很糟糕

Smart，londres

團體旅遊
喜歡：員工素質
不喜歡：整潔度、設施服務和住宿環境和硬體
Ne correspond pas du tout aux photos lors de la réservation.
於 2020 年 2 月住了 1 晚
TEAM HPV 於 2020年3月3日回覆
Hello, Thank you for taking your time to write us a review. We are sorry to read that our hostel/ your stay didn’t live up to your expectations. We will take your valuable feedback into account and hopefully, if you decide to stay again with us, you will notice all the positive improvements. Kind regards, TEAM HPV.

10/10 有夠讚

Karen

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent location. Helpful staff.
Excellent position. Within walking distance of the Royal Albert Hall, where I was visiting. My room was above the entrance. There were notices that asked guests not to make a loud noise after 10pm & the first 3 nights if my stay, people were talking outside which kept me awake so I mentioned this to reception the next day & it was stopped thereafter.
於 2019 年 11 月住了 6 晚
TEAM HPV 於 2022年4月16日回覆
Hello, Thank you for taking your time to write us such a nice review and rating the hostel so high. Please do not hesitate to follow our latest news and offers on our social networks. We enjoyed having you as much as you enjoyed staying with us. We hope we will see you again soon! Kind regards HPV Team.

8/10 不錯哦

真實旅客

喜歡：整潔度和員工素質
Rum was ok, but I don't like the bed. It is little bit too short. I also missed the lights over the bed and a lockable key cabinets. Breakfast was ok but there wasn't much choice and there were no vegetables and no ham for the sandwich (corn flakes, porridge or toast with butter, jam or nutella). The hostel is cheap and clean, but it is a good place for a short stay.
於 2019 年 8 月住了 2 晚
Hyde park view 於 2019年8月27日回覆
Thanks for taking the time to leave us a review, we really appreciate it! We're glad to hear there were some positive aspects to your experience at our hostel and we're really sorry to hear that there were other things that you weren't happy with. We're always listening to guest feedback and working hard to improve. We'll be looking into all the points that you've mentioned and trying to find solutions for them. We hope you enjoyed your stay in London