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貝斯特韋斯特倫敦依佛德飯店的評分

4 out of 5
貝斯特韋斯特倫敦依佛德飯店
3-5 Argyle Road, Ilford, England

評論

7.2

不錯哦

10 分，有夠讚；913 則評論中有 200 則" "
8 分，不錯哦；913 則評論中有 342 則" "
6 分，一般般；913 則評論中有 183 則" "
4 分，不太好；913 則評論中有 109 則" "
2 分，很糟糕；913 則評論中有 79 則" "

8.0/10

整潔度

7.8/10

員工素質

6.2/10

設施服務

7.2/10

住宿環境和硬體

5.6/10

環保程度

評論

8/10 不錯哦

Sau Lai

於 2020 年 8 月住了 1 晚
General Manager 於 2023年4月19日回覆
Dear Guest,Thank you for completing our survey regarding your recent stay at our property.Our team is committed to providing an exceptional experience, and we appreciate your feedback as a valued guest of ours.By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.Thank you again for taking the time to complete the survey.General Manager

10/10 有夠讚

Blanco

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Comfy and nice hotel
In general, the room was very clean and comfortable. Water was very hot and the room was very warm. However, one electric socket was broken. The vicinity of the hotel to the city center is not close, needa 1 h transportation time.
General Manager 於 2023年4月19日回覆
Dear Guest,Thank you for completing our survey regarding your recent stay at our property.Our team is committed to providing an exceptional experience, and we appreciate your feedback as a valued guest of ours.By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.Thank you again for taking the time to complete the survey.General Manager

6/10 一般般

真實旅客

bad service
We want to charge the check in date, due to the flight problem, we tried call the Expedia customer service, but he reply to us can't hesitate the hotel one week. Finally, I can't stay this hotel due to this reason
General Manager 於 2023年4月19日回覆
Dear Guest,Thank you for completing our survey regarding your recent stay at our property.Our team is committed to providing an exceptional experience, and we appreciate your feedback as a valued guest of ours.By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.Thank you again for taking the time to complete the survey.General Manager

10/10 有夠讚

Yuen Yee，Hong Kong

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Good hotel, near railway station
The staff are friendly.
General Manager 於 2023年4月19日回覆
Dear Guest,Thank you for completing our survey regarding your recent stay at our property.Our team is committed to providing an exceptional experience, and we appreciate your feedback as a valued guest of ours.By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.Thank you again for taking the time to complete the survey.General Manager

10/10 有夠讚

Oliver

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Saubere Unterkunft mit netten Personal. Subwaystation um die Ecke, Einkaufsmöglichkeiten ein paar wenige Minuten zu Fuß erreichbar. Frühstück leider nur kalt in einer Papiertüte zur Abholung an der Rezeption. Aber alles in allem trotzdem top, man muss ja auch den Preis berücksichtigen. Würde für einen Aufenthalt bei London hier sicher wieder Station machen.
於 2023 年 8 月住了 3 晚
Best Regards, Hotel Team 於 2024年1月13日回覆
Dear Guest Thank you very much for your time and wonderful feedback. We are thrilled to read that you enjoyed your stay with us. We hope to see you again in the nearest future.

10/10 有夠讚

Pam

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
The reception staff were brilliant. Very happy and helpful. Thank you
於 2023 年 7 月住了 1 晚
General Manager 於 2023年8月23日回覆
Dear GuestThank you for completing our survey regarding your recent stay at our property.Our team is committed to providing an exceptional experience, and we appreciate your feedback as a valued guest of ours. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.We hope you will come back and see us again soon.Please consider staying with us again so that we can have another chance to provide you with superior service. Kind regards, Best Western Ilford Hotel

2/10 很糟糕

Peter

於 2023 年 4 月住了 7 晚
Best Western London Ilford Hotel 於 2023年7月4日回覆
Dear Guest,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Best Western London Ilford Hotel

2/10 很糟糕

Diane

團體旅遊
不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Disgusting
This hotel was dirty poo in toilet scum on taps unfriendly staff, lots of migrants walking around with takeaway cartons and lounging in reception, felt very intimidated and uncomfortable my friends anxiety hit the roof as we felt very unsafe, checked straight back out and booked another hotel
於 2023 年 4 月住了 3 晚
General Manager 於 2023年4月19日回覆
Dear Guest,Thank you for completing our survey regarding your recent stay at our property.Our team is committed to providing an exceptional experience, and we appreciate your feedback as a valued guest of ours.By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.Thank you again for taking the time to complete the survey.General Manager

4/10 不太好

Christiane

情侶出遊, 團體旅遊, 家庭旅遊
喜歡：整潔度
不喜歡：設施服務
I was very disappointet not to get a proper breakfast like a few years before!!!! Instead a poor take away!
於 2023 年 4 月住了 3 晚
General Manager 於 2023年4月19日回覆
Dear Guest,Thank you for completing our survey regarding your recent stay at our property.Our team is committed to providing an exceptional experience, and we appreciate your feedback as a valued guest of ours.By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.Thank you again for taking the time to complete the survey.General Manager

2/10 很糟糕

Markus

團體旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Das dieses Hotel überhaupt noch angeboten wird, verstehen wir nicht, auch nicht, wie man diesem Drecklsloch noch vier Sterne geben kann. Anders kann man diese Unterkunft nicht nennen. Es war alles dreckig und kaputt, es hat gestunken, die Matratzen sahen aus als wären sie vollgekotet. Das Frühstück bestand jeden Tag aus einer To go Tüte. Es waren 2 Scheiben Toast, 2 Eier, 1 kl. Butter und eine Marmelade enthalten. Kaffeepulver gab es im Zimmer, den man sich im völlig verdreckten und verkalkten Wasserkocher kochen konnte und in einer vom Vorgänger dreckig hinterlassenen und nicht gespülten Kaffeetasse genießen konnte. Wer dann aber doch dort buchen möchte, sollte wissen, dass man 50 Pfund Kaution per Kreditkarte hinterlegen muss. Cash geht nicht. Das einzig positive war die Anbindung an die U-Bahn. Die war keine 300 Meter entfernt.
於 2023 年 4 月住了 3 晚
General Manager 於 2023年4月19日回覆
Dear Guest,Thank you for completing our survey regarding your recent stay at our property.Our team is committed to providing an exceptional experience, and we appreciate your feedback as a valued guest of ours.By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.Thank you again for taking the time to complete the survey.General Manager

8/10 不錯哦

Patrick

Best Regards, Hotel Team 於 2024年1月13日回覆
Dear Patrick,Thank you very much for your time and wonderful feedback. We are thrilled to read that you enjoyed your stay with us. We hope to see you again in the nearest future.

2/10 很糟糕

Nisha

親子旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Horrible place, very dirty , rented to homeless people, nasty overall- good location. I will never go back
Best Regards, Hotel team 於 2022年12月29日回覆
Dear Guest, Thank you for your feedback. We are sorry to read that you did not enjoy your stay in full. We strive to improve and we hope you will give us another chance to serve you. Best Regards, Hotel team

8/10 不錯哦

elfrida

喜歡：員工素質
I had an issue with the room and the manager was very kind and polite. The staff are polite
於 2022 年 11 月住了 1 晚
General Manager 於 2022年12月16日回覆
Dear GuestThank you for completing our survey regarding your recent stay at our property.Our team is committed to providing an exceptional experience, and we appreciate your feedback as a valued guest of ours. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.We hope you will come back and see us again soon.Please consider staying with us again so that we can have another chance to provide you with superior service. Stay Safe,StephanManagerBest Western Ilford Hotel

6/10 一般般

Roelofje

團體旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Dicht bij metro , eet en drink gelegenheid in de buurt. Douche kon beter
於 2022 年 11 月住了 3 晚
General Manager 於 2022年12月16日回覆
Dear GuestThank you for completing our survey regarding your recent stay at our property.Our team is committed to providing an exceptional experience, and we appreciate your feedback as a valued guest of ours. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.We hope you will come back and see us again soon.Please consider staying with us again so that we can have another chance to provide you with superior service. Stay Safe,StephanManagerBest Western Ilford Hotel

10/10 有夠讚

Mark

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Quality for price
Stay here all the time, great price, clean, good location for travel and great food and shopping all near by.
於 2022 年 11 月住了 2 晚
Best Western London Ilford Hotel 於 2022年11月21日回覆
Dear Guest,Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Stephan PManagerBest Western London Ilford Hotel

10/10 有夠讚

Mark

家庭旅遊
喜歡：整潔度、員工素質和客房舒適度
Quality for money
Great cheap hotel, great location, near restaurants, shops and bars and near station into London… Don’t expect top of the range, but clean head down this is the place.
於 2022 年 11 月住了 2 晚
Best Western Management 於 2022年11月20日回覆
Dear GuestThank you for completing our survey regarding your recent stay at our property.Our team is committed to providing an exceptional experience, and we appreciate your feedback as a valued guest of ours. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. StephanManagerBest Western Ilford Hotel

6/10 一般般

TAKESHI

於 2022 年 10 月住了 1 晚
Best Western Management 於 2022年11月4日回覆
Dear Guest, Thank you for completing our survey regarding your recent stay at our property. Our team is committed to providing an exceptional experience, and we appreciate your feedback as a valued guest of ours. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Stay Safe.

4/10 不太好

Peter

於 2022 年 10 月住了 1 晚
Management 於 2022年10月29日回覆
Dear Peter,Thank you for taking your time to write us about your recent stay with us. I hope we shall see you again soon

10/10 有夠讚

k

於 2022 年 10 月住了 1 晚
Management 於 2022年10月29日回覆
Dear Guest,Thank you for the wondeful feedback. It is with great pleasure to learn that we made a postive impact on your recent stay with us. I do hope that we may see you again in the near future.Thank you

8/10 不錯哦

Christine

於 2022 年 10 月住了 1 晚
Management 於 2022年10月29日回覆
Dear Christine,Thank you so much for taking your time to write to us about your recent stay. Im glad that we made a positive impact on your stay. Hi hope we shall see you again soon.Thank you

10/10 有夠讚

Petr

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very nice hotel, all basics included, but wifi signal could be more stable
於 2022 年 10 月住了 3 晚
Management 於 2022年10月29日回覆
Deat Petr,Thank you for taking your time to write to us about your recent stay. Please note that all feedback is taken very seriously and as such we are always looking to improve our property. I do hope that we shall see you again soon.Thank you

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 10 月住了 1 晚
Management 於 2022年10月29日回覆
Dear guest,Thank you for the wonderful feedback. I am glad that we had a positive impact on your recent stay. The rest of the team will be as please as i am to read you wonderfull review. I hope we will have the previledge to welcome you back to our establishement againThank you

4/10 不太好

BARON-VAHL

不喜歡：整潔度
Showering with beetles
I stayed in room 27 for the first two days then moved to room 24. I told the reception staff that there was a insect infestation problem in the shower unit of room 27 on 5/10/22 before I left for the day. When I returned I was told the unit had been sprayed and the electrical socket which was not working had also been repaired. I again reported there were insects in the shower and a receptionist took a not very clear video of the creature. For my last night at the hotel I was in room 24 there was no issue with that room that I found.
於 2022 年 10 月住了 2 晚
Felix, Assistant Manager 於 2022年10月15日回覆
Dear Guest, Thank you for taking time to write to us about your recent stay with us. I am pleased to hear that you had a pleasant stay. Please note that all feedback is taken very seriously and as such, we are always looking to improve our services. Thanks Felix Assistant Manager

6/10 一般般

Sivaprasad

於 2022 年 9 月住了 2 晚
Felix, Assistant Manager 於 2022年10月15日回覆
Thank you for taking time out to write to us about your recent stay with us. It gladdens me to know that we made a positive impact on your stay. I am also glad to hear that you the staff made a positive impact. Iam sure they will be happy to hear the positive comments. Thank you

4/10 不太好

真實旅客

團體旅遊
不喜歡：客房舒適度
於 2022 年 9 月住了 3 晚
Felix, Assistant Manager 於 2022年10月15日回覆
Dear Guest, Thank you for taking time to write to us about your recent stay with us. I am pleased to hear that you had a pleasant stay. Please note that all feedback is taken very seriously and as such, we are always looking to improve our services. Thanks

2/10 很糟糕

Farzana，London

於 2022 年 9 月住了 1 晚
General Manager 於 2023年4月19日回覆
Dear Guest,Thank you for completing our survey regarding your recent stay at our property.Our team is committed to providing an exceptional experience, and we appreciate your feedback as a valued guest of ours.By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.Thank you again for taking the time to complete the survey.General Manager

6/10 一般般

S J

於 2022 年 9 月住了 1 晚
Felix 於 2022年9月17日回覆
Dear Guest,Thank you for taking time to write to us about your recent stay. I am glad that we made a positive impact on your stay. We look forward to having you stay with us again soon.ThanksFelixAssistant Manager

6/10 一般般

Stephen

於 2022 年 9 月住了 1 晚
Felix 於 2022年9月17日回覆
Dear Stephen,Thank you for taking your time to write to us about your recent stay. I am pleased that you had a pleasent stay and that we made a positive impact in your stay. We do look forward to having you stay with us again in the near future.Thank you FelixAssistant Manager

4/10 不太好

Nic

不喜歡：整潔度、員工素質和客房舒適度
If this is Best would hate to stay at the worst!
Incredibly rude staff. 4 payments taken for 2 nights. Ignored by staff at breakfast - not sure they understood us or other guests. All hot food cold including bacon which was fried thin deli ham! Smallest room I have ever stayed in. Parking used by staff, no room for residents. Decor needs more than a refresh. Not what expected from Best Western.
於 2022 年 9 月住了 2 晚
Felix 於 2022年9月17日回覆
Dear Nic,Thank you for taking your time to write to us with regards to your recent stay with us. I am sorry that you did not enjoy your stay in full. Please note that all feedback given to us is taken seriously as we are allways looking to improve our services and premises. I do hope that this has not detered you from staying with us gain in the near future.Thank youFelixAsisstant Manager

2/10 很糟糕

Wilf

商務旅客
不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Awful
Checked in, reception area dirty, my room was in seperate building across the road. When i found my room (At basement level) there was barely any natyral daylight, it was terribly dates, and my neighbours were smoking weed with their door open. I reported this to the hotel and told them.i wakted to check out, i had checked in 5 minutes earlier. They offered me another room but i dodnt feel.comfortable staying. The room wasnt used at all. They refused a refund! Stating as i had checked in they dodnt have to refund me. Shambolic, horrible area, dirty. Do not stay!!!
於 2022 年 7 月住了 1 晚
General Manager 於 2023年4月19日回覆
Dear Guest,Thank you for completing our survey regarding your recent stay at our property.Our team is committed to providing an exceptional experience, and we appreciate your feedback as a valued guest of ours.By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.Thank you again for taking the time to complete the survey.General Manager

6/10 一般般

Ehsanul

於 2022 年 8 月住了 5 晚
General Manager 於 2023年4月19日回覆
Dear Guest,Thank you for completing our survey regarding your recent stay at our property.Our team is committed to providing an exceptional experience, and we appreciate your feedback as a valued guest of ours.By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.Thank you again for taking the time to complete the survey.General Manager

2/10 很糟糕

malachi

家庭旅遊
不喜歡：員工素質和客房舒適度
Total Rubbish
I am totally disappointed with the service given in this place. Its the worst I have ever received. Paid over £110 arrived at 9pm for 1 night stay and was told if I don't pay a deposit I can't stay. Room was so small they told me that's all the have. I challenged it and said thats not what I paid for. The change it to another and I just got fed up can't be asked . Next day can u do my refund. It will come in 3 days. Till now my refund is not back. Its pending on my credit card as they won't claim it nor refund it. Its a total shamble never again. I want a refund back and my deposit back
於 2022 年 7 月住了 1 晚
General Manager 於 2023年4月19日回覆
Dear Guest,Thank you for completing our survey regarding your recent stay at our property.Our team is committed to providing an exceptional experience, and we appreciate your feedback as a valued guest of ours.By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.Thank you again for taking the time to complete the survey.General Manager

10/10 有夠讚

Charlotte

於 2022 年 7 月住了 1 晚
Management 於 2022年8月2日回覆
Dear Guest, Thank you for shoosing to stay with us. We are glad you enjoyed your stay with us, we look forward to having you back in the near future.

8/10 不錯哦

Jeanette

於 2022 年 7 月住了 1 晚
Best Western Management 於 2022年7月27日回覆
Dear Jeanette, Thank you for choosing to stay with us here at Best Western Ilford. We are glad that You enjoyed your stay. We do hope to see you again soon.

2/10 很糟糕

JILLUR RAHMAN，DHAKA

商務旅客
不喜歡：員工素質、設施服務和住宿環境和硬體
Not value for money even!
於 2022 年 7 月住了 2 晚
Best Western Management 於 2022年7月27日回覆
Dear Rahman, We are sorry to learn that you did not enjoy your stay with us. Let me take this opportunity to reasure you. We do indeed take every feedback we get seriously and are always looking to improve our services. I do hope that this will not deter you from giving us another chance. We look forward to you staying with again.

2/10 很糟糕

Ijaz

家庭旅遊
不喜歡：員工素質和住宿環境和硬體
I booked standard doubleroom on expedia but i was given a small double room and after complaining i was told that i booked small room and i even showed them my booking details but lady at reception called ‘Anna’ just shrugged her shoulders, they gave us bit better room after complaining but it was very hot day and room was boiling and I requested a fan and i was told that they do have fans available and they will send it to our room after few hours of waiting and sitting in hot room i went to reception just tofind out that they don’t have any fans left, i had to go out to buy 1 for myself, awful customer service and not helpful staff
於 2022 年 7 月住了 2 晚
Best Western Management 於 2022年7月27日回覆
Dear Ijaz, Thank you for choosing to stay with us. Thank you also for taking time out to write to us about your experience. I am sorry that you did not fully exnjoy your stay. Please be aware that we do take every feedback given to us very seriously and are always looking to improve. I do hope that this did not deter you from chosing us again in the near future.

6/10 一般般

Rashid

喜歡：整潔度和住宿環境和硬體
rumoroso
troppo rumoroso pareti sottili che si sentiva persino le altre persone russare.il personale molto cordiale e disponibile,sopratutto la signora Anna.
於 2022 年 7 月住了 3 晚
Best Regards, Hotel Team 於 2022年7月27日回覆
Dear Rashid, We are pleased that you chose to stay with us. I am sorry to learn that you did not fully enjoy your stay. Please note that we take all the feedback we get very seriously and are always looking to improve our services. I do once again hope that this has not detered you from chosing us in the near future.

8/10 不錯哦

Chantal Carolyn，cornwall

情侶出遊, 家庭旅遊
喜歡：整潔度和員工素質
I liked the quiet area. I disliked the breakfast, and there were no fans or ac
於 2022 年 6 月住了 3 晚
Sasha 於 2022年6月28日回覆
Dear Guest Thank you for your feedback. It is great to know that you had a good stay with us. We hope to see you again in the nearest future. Regards, Hotel Team

8/10 不錯哦

Monisola

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 6 月住了 1 晚
Sasha 於 2022年6月28日回覆
Dear Guest Thank you for your feedback. It is great to know that you had a good stay with us. We hope to see you again in the nearest future. Regards, Hotel Team

6/10 一般般

jigisha

家庭旅遊
於 2022 年 6 月住了 4 晚
Best Regards, Hotel Team 於 2022年6月22日回覆
Dear Guest Thank you very much for your feeback. It is a pity to read that you did not enjoy your stay with us on this occassion. Let us reassure you that all feedbacks are taken very seriously and we strive to improve. We sincerely hope that you will give us another chance to serve you and we will be able to change a negative impression on a more positive one.

8/10 不錯哦

Chantal，cornwall

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2022 年 6 月住了 1 晚
General Manager 於 2023年4月19日回覆
Dear Guest,Thank you for completing our survey regarding your recent stay at our property.Our team is committed to providing an exceptional experience, and we appreciate your feedback as a valued guest of ours.By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.Thank you again for taking the time to complete the survey.General Manager

6/10 一般般

MR MSI

家庭旅遊
於 2022 年 6 月住了 2 晚
Best Regards, Hotel Team 於 2022年6月22日回覆
Dear Guest Thank you very much for your feeback. It is a pity to read that you did not enjoy your stay with us on this occassion. Let us reassure you that all feedbacks are taken very seriously and we strive to improve. We sincerely hope that you will give us another chance to serve you and we will be able to change a negative impression on a more positive one.

2/10 很糟糕

Manjit

商務旅客
不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
rubish
not gotten the room I booked to small and noisy walls thin
於 2022 年 6 月住了 1 晚
Sasha 於 2022年6月16日回覆
Dear Guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Sincerely, Sasha Bukina Manager Best Western London Ilford Hotel

4/10 不太好

Tyler-Jay

團體旅遊
不喜歡：住宿環境和硬體
Not the best, was okay to just sleep but the lock on my door didn’t always lock and the shower was permanently stuck on being really hot
於 2022 年 5 月住了 2 晚
Sasha 於 2022年6月16日回覆
Dear Guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Sincerely, Sasha Bukina Manager Best Western London Ilford Hotel

2/10 很糟糕

真實旅客

商務旅客
不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Should not be a best western
於 2022 年 5 月住了 1 晚
Sasha 於 2022年6月16日回覆
Dear Guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Sincerely, Sasha Bukina Manager Best Western London Ilford Hotel

2/10 很糟糕

Raheel

於 2022 年 5 月住了 2 晚
Sasha 於 2022年6月16日回覆
Dear Guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Sincerely, Sasha Bukina Manager Best Western London Ilford Hotel

8/10 不錯哦

Boris

喜歡：整潔度、員工素質和住宿環境和硬體
It’s a nice hotel
於 2022 年 5 月住了 2 晚
Sasha 於 2022年6月16日回覆
Dear Valued Customer, Thank you for completing our survey regarding your recent stay at our property. Our team is committed to providing an exceptional experience, and we appreciate your feedback as a valued guest of ours. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Stay Safe.

8/10 不錯哦

Brittany

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Clean, comfortable, lots of places to eat from in the area. A short walk to train station, easy access to London centre
於 2022 年 5 月住了 1 晚
Sasha 於 2022年6月16日回覆
Dear Valued Customer, Thank you for completing our survey regarding your recent stay at our property. Our team is committed to providing an exceptional experience, and we appreciate your feedback as a valued guest of ours. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Stay Safe.

8/10 不錯哦

Susana

團體旅遊
喜歡：員工素質
It was Ok, but the room quality wasn't 4 stars
於 2022 年 5 月住了 1 晚
Sasha 於 2022年6月16日回覆
Dear Valued Customer, Thank you for completing our survey regarding your recent stay at our property. Our team is committed to providing an exceptional experience, and we appreciate your feedback as a valued guest of ours. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Stay Safe.

6/10 一般般

Marcus

喜歡：整潔度和員工素質
Mind the doors
Bit shocked to have a £50 damage deposit held not sure I saw that in the small print. Room ok, too many light bulbs and being ground floor a limiter on the window would have been good so we could sleep with the windows open. Our room was next to the main entrance and other guest let the door slam, not really the hotels fault but maybe a soft close door would be better or ban inconsiderate guests. Overall for the price it was ok, staff were lovely.
於 2022 年 5 月住了 1 晚
Sasha 於 2022年6月16日回覆
Dear Guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Sincerely, Sasha Bukina Manager Best Western London Ilford Hotel