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"The room was not cleaned at all. As soon as I reported it, I was given a free upgrade. Nice hotel, good view. "

"Great stay"

"For the price you pay, it’s not bad. The decor may need an update, but the pictures online are true to form. My only real gripe was the plastic mattress protector on the obviously new mattress- you’ll wake up in a pool of sweat in the middle of the night. Nevertheless, I still give my overall experience 5 stars because of the hotel’s staff. They went above and beyond to help me from restaurant reservations, what points of interest to see, and even printed several documents I needed for me. At the end of the day, a hotel is really just a fungible service - a bed to sleep in. The difference is service. I would definitely recommend. "

"Got there very late, doors left open for us! Clean, etc"

"Spacious room for 3pax. Convenient location - walkable to city centre. Great view from our room. Underground carpark is great as it was snowing when we visited the area. "

"We stayed one night with a late arrival time. We were pleased at the ease of getting in and to our room. Now in saying that you need to really read the instructions on how to get the door key. "

"A wonderful hotel right at the foot of the viaduct. Good breakfast, private parking. We stayed one night to visit the Christmas market. Very convenient."

"Comfortable beds, spacious room, friendly reception and great breakfast! "

"Really good value hotel, especially for a solo traveller. Room was a decent size and was clean, staff were very helpful. Car park was a decent size but some of the parking was atrocious so I couldn’t always get a space. Only thing I would change is having a kettle - I did miss morning teas! "