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MLL Caribbean Bay Hotel

3.0 star property
Hotel with a rooftop terrace, a short walk to Playa de Palma

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Photo gallery for MLL Caribbean Bay Hotel

Relax by the pool surrounded by comfortable lounge chairs and a low wall.
Indulge in a diverse selection of international cuisine at our buffet, featuring multiple serving stations with fresh salads, fruits, and prepared dishes.
Welcome to our lobby, featuring a reception area, comfortable seating, and lush greenery.
Relax in our spacious lobby with a central seating area, children's play zone, and convenient storage.
Enjoy a serene beach experience with palm trees lining the shoreline.

Reviews

6.6 out of 10

Popular amenities

  • Bar
  • All inclusive
  • Breakfast available
  • Pool
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Economy Double Room

In-room safe, desk, WiFi, bed sheets

Economy Double Room

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Private bathroom
Satellite channels
In-room safe
Daily housekeeping
  • 5.82 Ping (19 square meters)
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Single Use

In-room safe, desk, WiFi, bed sheets

Double Room Single Use

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Satellite channels
In-room safe
Daily housekeeping
  • 5.82 Ping (19 square meters)
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room (2 adults + 1 child)

In-room safe, desk, WiFi, bed sheets

Double Room (2 adults + 1 child)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Private bathroom
Satellite channels
In-room safe
Daily housekeeping
  • 5.82 Ping (19 square meters)
  • Sleeps 3
  • 3 Twin Beds

View all photos for Single Room

In-room safe, desk, WiFi, bed sheets

Single Room

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Satellite channels
Wardrobe or closet
Desk
Daily housekeeping
  • 4.52 Ping (15 square meters)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Flat-screen TV

Double Room

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Satellite channels
Wardrobe or closet
Desk
  • 5.82 Ping (19 square meters)
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
C/ Dels Trencadors, 48, El Arenal, Llucmajor, Mallorca, 7600

What's nearby

  • El Arenal Beach - 3 min walk - 0.3 km
  • Playa de Palma - 5 min walk - 0.4 km
  • Port of El Arenal - 5 min walk - 0.4 km
  • Aqualand El Arenal - 8 min walk - 0.7 km
  • Palma Aquarium - 5 min drive - 6.6 km

Getting around

  • Palma de Mallorca Son Fuster Station - 21 min drive
  • Palma de Mallorca Airport (PMI) - 15 min drive

Restaurants

  • ‪Club Nautic el Arenal - ‬7 min walk
  • ‪De Heeren Van Amstel - ‬9 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Bier Express Cafe - ‬8 min walk
  • ‪Restaurante del Sol - ‬4 min walk

About this property

MLL Caribbean Bay Hotel

Hotel near El Arenal Beach
Located close to Aqualand El Arenal, MLL Caribbean Bay Hotel provides a poolside bar, a rooftop terrace, and an arcade/game room. Active travelers can enjoy cycling at this hotel. In-room WiFi (surcharge) is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also enjoy perks such as:
  • An outdoor pool with sun loungers
  • Buffet breakfast (surcharge), bike rentals, and tour/ticket assistance
  • Multilingual staff, a reception hall, and concierge services
  • A 24-hour front desk, luggage storage, and a front-desk safe
Room features
All 224 rooms feature comforts such as air conditioning, in addition to perks like safes and WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with tubs or showers
  • Flat-screen TVs with satellite channels
  • Daily housekeeping and desks

All inclusive details

All-inclusive room rates at MLL Caribbean Bay Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

Catalan, English, German, Spanish

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Property amenities

Internet

  • Available in all rooms: WiFi (EUR 4 per day)
  • Available in some public areas: WiFi (EUR 4 per day)

Parking and transportation

  • No onsite parking available
  • Free offsite parking
  • Street parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 6 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
All-inclusive room rates include a maximum of 3 alcoholic drinks per customer during each meal service due to local laws. More alcoholic drinks are available to purchase.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.55 per person, per night , up to 9 nights, and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 2.20 per person, per night, up to 9 nights, and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 6 per person
  • Fee for in-room wireless internet: EUR 4.00 per day (rates may vary)
  • Fee for wireless internet in public areas: EUR 4.00 per day (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Caribbean Bay Hotel Playa de Palma
Caribbean Bay Playa de Palma
MLL Caribbean Bay Hotel Playa de Palma
MLL Caribbean Bay Hotel
MLL Caribbean Bay Playa de Palma
MLL Caribbean Bay Hotel Playa de Palma
MLL Caribbean Bay Playa de Palma
Hotel MLL Caribbean Bay Hotel Playa de Palma
Playa de Palma MLL Caribbean Bay Hotel Hotel
MLL Caribbean Bay
Hotel MLL Caribbean Bay Hotel
Caribbean Bay
Mll Caribbean Bay Playa Palma
MLL Caribbean Bay Hotel Hotel
MLL Caribbean Bay Hotel Llucmajor
MLL Caribbean Bay Hotel Hotel Llucmajor

Frequently asked questions

Does MLL Caribbean Bay Hotel have a pool?

Yes, this property has an outdoor pool.

Is MLL Caribbean Bay Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at MLL Caribbean Bay Hotel?

There is free parking nearby.

What time is check-in at MLL Caribbean Bay Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at MLL Caribbean Bay Hotel?

Check-out is at noon.

Are there all-inclusive benefits at MLL Caribbean Bay Hotel?

Some rate plans available at this hotel are all-inclusive.

Where is MLL Caribbean Bay Hotel located?

Situated by the sea, this hotel is within a 10-minute walk of Playa de Palma, El Arenal Beach, and Aqualand El Arenal. Port of El Arenal and Sa Cova Baixa are also within 15 minutes.

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MLL Caribbean Bay Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 29 out of 228 reviews
Rating 8 - Good. 78 out of 228 reviews
Rating 6 - Okay. 72 out of 228 reviews
Rating 4 - Poor. 29 out of 228 reviews
Rating 2 - Terrible. 20 out of 228 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

8/10 Good

Louie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walking distance to the beach, plenty of places to eat and drink, quiet or lively whatever your preference. About 40 minutes from the airport on the bus which was only 5 Euros or about 18 by taxi. Friendly staff at Reception. Bus Stop to and from the Airport literally yards away.
Stayed 1 night in Oct 2022

6/10 Okay

Karel

Disliked: Room comfort

Weekly stay in July.

As a positive, I would say that the hotel is located near the beach, a short distance from the airport and Palma de Mallorca with good bus connections. The food was also of a good standard. Large selection of fruit, meat and vegetables. On the other hand, the surroundings of the hotel are unsightly with old buildings without trees and flowers. Absolutely unsuitable for families with children. There are a lot of young Germans who make noise until the early hours. I recommend asking for a room on a higher floor with a sea view.
Stayed 8 nights in Jun 2022

4/10 Poor

CRISTINA

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Pros: The property is very close to the beach, very hard working staff, very polite. Con: very noisy, the location of the hotel didn't had any spaces for parking, the elevators wasn't working and they where very poor maintained. Poor quality and diversity of the dining. For 3star hotel is very poor . Thank you for the experience, but will not go back only if majors improvements will be made.
Stayed 14 nights in Sep 2023

6/10 Okay

Shadacy

It was too noisy and my room was not very clean.
Stayed 2 nights in Jul 2022

4/10 Poor

Verified traveler

Liked: Cleanliness

Don't come if you want to sleep

This place would be fine, if it weren't for the drunk tourists. I was there on a Saturday, and there was a group of men that would not stop knocking on my (and everyone else on the floor) door. At one point, they were running and throwing their bodies against all doors trying to get in. This happened at two points through the night, and included a passed out drunk person in the hall. I called the front desk multiple times. I think they either need security, or need to put keyed entry at the entrance. I understand this is the rowdy side of town, but you should at least be able to sleep without be harassed by drunk tourists.
Stayed 1 night in Jun 2023

4/10 Poor

Angie

We haven’t checked in as we lost the cruise due a taxi strike and we got to the port 20 mins later than the cruise boat was closed and capt didn’t want to let us in, Expedia never sent us tickets or itinerary and nothing so max cruise was asking to contact u we r in spain now trying to catch the second city of the cruise however is unacceptable form Expedia the coordination to the cruise, I’ve sent an email to complain and haven’t heard anything from Expedia, I demand compensation for hotels and flights we have taken as this is not comunication from Expedia
Stayed 1 night in Jul 2022

10/10 Excellent

milen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2023

6/10 Okay

Sebastian

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023

2/10 Terrible

Jasmin Sabrina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
BUCHT DIESES HOTEL NICHT! Es ist nicht nur dreckig,sondern gefährlich !!! Vom Hotel MLL Carribean,wegen Überbuchung verlegt worden ins MLL Beach Resort.Wurde uns als besonders schön verkauft,mit 4 Pools,Animations Prg. und wunderschönen Zimmern.Als Entschuldigung würde man uns upgraden auf All inclusive (was wir absolut nicht nötig hatten).Wir wurden mit dem Taxi dort hin gebracht, vermtl. zur Ablenkung damit uns nicht sofort bewusst wurde wie die Straße verläuft. Das Hotel liegt an einer viel steileren Straße zum Strand und scheint weiter weg zu sein,weshalb wir nur einmal am Tag runter gehen konnten,da es für meine Mutter zu anstrengend war diese Straße wieder zurück zu gehen. Dort angekommen stellten wir die Koffer unter und warteten bis wir einchecken konnten.Was uns schon dabei komisch vor kam-Wir haben zwei Zimmer gebucht und wurden schon komisch angeschaut und gefragt „Oh,sie haben zwei Zimmer gebucht…“,man ging weg und gab uns die Zimmerkarten und ein Plan vom „Resort“…man kreiste ein Hotel ein und sagte das wäre unseres… schaute mit das an und auf Nachfrage ob wir denn dann unten aus dem Tor zum Resort raus müssen,wurde es bejaht.Man hätte im Resort nichts mehr frei,aber das Hotel gehört dazu und wäre super. Und so liefen wir…und liefen. Schäbige Ecke und dann standen wir vor unserem „NUBIA Hotel“... defektes Türschloss,defekte Balkontür,Schimmel,Dreck, alte Bettwäsche, System. Überbuchung. anschl. versuchen sie einen Mundtot zu machen damit man nicht reklamiert.
Stayed 2 nights in Oct 2023

8/10 Good

Michael christian

Stayed 7 nights in Oct 2023

8/10 Good

Chris

Liked: Cleanliness, staff & service, room comfort
Stayed 12 nights in Sep 2023

4/10 Poor

Stephanie

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
👎
Stayed 5 nights in Sep 2023

4/10 Poor

Hellen Fayne

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Deberían avisar que el todo incluido solo entra 3 bebidas por persona y que las bebidas con álcool no entra en todo eso,las opciones de comida la verdad son muy escasas y no varían mucho.
Stayed 3 nights in Sep 2023

4/10 Poor

Florian

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

4/10 Poor

Elisa

Liked: Staff & service
Das Essen war nicht abwechslungsreich und ziemlich geschmacklos. Die Betten waren bei der Ankunft nicht sauber und die Dusche war unten undicht sodass jedes Mal nach dem duschen die Fließen komplett nass waren. 1 Fahrstuhl von 4 hat funktioniert. Gute Lage und Busverbindung nach Palma direkt vor dem Hotel. Service am Empfang war immer nett und hilfsbereit
Stayed 4 nights in Sep 2023

6/10 Okay

Christoph

Liked: Cleanliness, staff & service
Es ist alles ganz okay. Zimmer, Essen, Sauberkeit. Gibt auch zwei Pools. Umfeld ist hässlich, aber das weiß man bei der Buchung. Aufzüge nerven, weil überfüllt/funktionieren nicht. Ich empfehle das Hotel aber, aber nur für 2-3 Nächte bei wenig Anspruch.
Stayed 3 nights in Aug 2023

10/10 Excellent

Betul

Stayed 4 nights in May 2023

6/10 Okay

Mathieu

Liked: Staff & service
Cet hôtel est très bruyant, et il n’y pas beaucoup de choix au restaurant de l’hôtel. Cependant, les deux piscines sont chouettes

2/10 Terrible

Marco

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

2/10 Terrible

Maximilian

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

2/10 Terrible

Claudiu-Ionut

Disliked: Cleanliness, staff & service, amenities
when I reported a defective shower, the hotel staff was not happy to help me.
Stayed 3 nights in Aug 2023

4/10 Poor

Alessandro

Disliked: Cleanliness, property conditions & facilities
Il servizio di ristorazione è ripetitivo e poco curato. La piscina al primo piano è carina e durante la giornata vengono proposte attività di intrattenimento per tutti. L'albergo è principalmente occupato da tedeschi e in generale la zona in cui è situato è rumorosa.
Stayed 7 nights in Aug 2023

6/10 Okay

Laura

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Mucho por mejorar

En relación calidad-precio esperaba mucho más. La habitación tenía bastantes desperfectos, muchas cosas rotas, las cortinas no tapaban la luz, la cisterna no paraba de sonar, y se escuchaban ruidos a todas horas. Mi salida era a las 12:00 y a las 11:00 había una chica gritando en la puerta que tenía que salir, cuando puse el cartel de no molestar.
Stayed 1 night in Aug 2023

6/10 Okay

Sara Ros

Stayed 1 night in Aug 2023

2/10 Terrible

Thomas

Disliked: Amenities
I am sorry, but I can highly NOT recommend the Hotel. Would be take some pages to list everything. Träge Hotel is an absolute disaster.
Stayed 4 nights in Aug 2023