Looks like a WWII bombsite outside due to historic fire damage.Very shabby, tired, delapidated decoration externally. Top floor (5) not accessable by lift as out of order and requiring hand luggage to be carried by myself, from floor 4 to floor 5, I was not even offered assistance at all. The bannister hand rail from floors 4 to 5 was very dirty and sticky, our request to have it cleaned was carried out very quickly by the house staff in their defence. The corridors to our room, like the external, tired and shabby, rainwater stains, marks on the walls and ceilings, water penetration evident! The room was pleasant enough, clean and well presented, The windows have probably not been cleaned since installation leading to the requested sea view being some what obscured! No car parking facilities at all, so parking available in council roadside at £5.50 for 4 hours, though free between 4pm till 10am, assuming you can find a space, We have stayed in other Hotels in the past in LLandudno, we appreciate that they are all Victorian / Edwardian properties and require a lot of love and attention, some properties obviously receiving more than others, it would appear that, I`m sorry to say` the supposed `Grand`est is receiving the least. This despite the high turnover of Guests. I believe our experience of "The Grand Hotel" fell very short of our expectations and has left us very disappointed considering the price we paid for our 49th Wedding Anniversary accomodation !