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利文斯頓歡朋飯店的評分

2.5 out of 5
利文斯頓歡朋飯店
1510 Us Highway 59 South Loop, Livingston, TX

評論

7.8

不錯哦

10 分，有夠讚；249 則評論中有 95 則" "
8 分，不錯哦；249 則評論中有 78 則" "
6 分，一般般；249 則評論中有 38 則" "
4 分，不太好；249 則評論中有 15 則" "
2 分，很糟糕；249 則評論中有 23 則" "

8.4/10

整潔度

8.4/10

員工素質

6.0/10

設施服務

7.8/10

住宿環境和硬體

7.4/10

環保程度

評論

2/10 很糟糕

Sarah

家庭旅遊
不喜歡：整潔度、設施服務和住宿環境和硬體
Our room was damp & smelled of mold. Water damage/mold evident in room & hallway. Bedding was damp. Carpet was damp & FILTHY. My daughters feet were BLACK & gritty after walking from shower to bed. No coffee cups in rm or coffee service area, just stryo condiment cups. Bathroom faucet was leaky, closet door handle broken. No extra TP. At checkout no Manager available, desk clerk offered some excuses, said no biz cards available so i could contact her manager. I rarely leave reviews of any sort but this place is a safety hazard & should just be shut down until it can be repaired. NOT WHAT YOU EXPECT FROM HAMPTON!!!
於 2021 年 9 月住了 2 晚

2/10 很糟糕

Shelley，Woodville

商務旅客
喜歡：員工素質
不喜歡：整潔度、設施服務和住宿環境和硬體
The room was terrible, smelled like mold, stains on the carpet, no shampoo, the tv didnt work, horrible experience. Filed a complaint with the company
於 2021 年 8 月住了 1 晚

8/10 不錯哦

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Everything was very nice. Would have given an excellent rating if not for the remodeling going on.
於 2021 年 8 月住了 2 晚

10/10 有夠讚

Coy

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Top shelf attendant at check in
Check in attendant was extremely professional, courteous & knowledgeable. Great communication, I had no questions for he provided all information at check in. Top shelf attendant.
於 2021 年 8 月住了 1 晚

10/10 有夠讚

Pamela

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2021 年 8 月住了 1 晚

2/10 很糟糕

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
All the stuff was good but why through Expedia charge me over $140 I get the $25 for deposit in case of damages and stuff. I don’t get that I just got another transaction taken out of my account for $225 after checkout and before time also I called and they said nothing was wrong with the room. I still haven’t gotten it back.
於 2021 年 7 月住了 1 晚

10/10 有夠讚

真實旅客

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
All good!
於 2021 年 7 月住了 1 晚

2/10 很糟糕

rosalinda

家庭旅遊
不喜歡：整潔度、住宿環境和硬體和客房舒適度
Terrible
Terrible. No hot breakfast. Cheap hotel
於 2021 年 7 月住了 2 晚

2/10 很糟糕

真實旅客

喜歡：整潔度和住宿環境和硬體
不喜歡：員工素質
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於 2021 年 7 月住了 4 晚

6/10 一般般

Hector

家庭旅遊
不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Worst stay ever!!!!
We stayed at the Livingston location, close to the lake. We didn’t physically check in until around 9:30pm, so when we arrived we were exhausted and just showered and went straight to bed. All night I was uncomfortable on the sheets and the air conditioner was running loudly and poorly. The next morning I woke up and when I removed the comforter I saw a disgusting site on the sheets and they had not been changed from the previous customer, they were stained all over and rough to the touch, I was horrified and disgusted! My daughter and I slept on I do t even know what it was nor do I want to imagine it. When I notified the front desk (Jessica) she basically argued with me and denied what we were looking at and said the manager was out of town the next 3 days and nothing could be done until then. Terrible customer service especially for paying over $100 a night for less than a 12 hour stay! I will post this photo and experience everywhere I can if this isn’t resolved soon!
於 2021 年 7 月住了 1 晚

8/10 不錯哦

Joseph

喜歡：員工素質
What to expect in Livingston
Friendly staff, overpriced for the location, condition, and amenities. No conditioner available.
於 2021 年 7 月住了 1 晚

10/10 有夠讚

Hector

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2021 年 7 月住了 1 晚

8/10 不錯哦

Rosa

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
No swimming pool
I expected a swimming pool but next time I will do better research before booking a hotel.
於 2021 年 6 月住了 1 晚

8/10 不錯哦

真實旅客

情侶出遊
喜歡：員工素質
不喜歡：設施服務和住宿環境和硬體
The property needed to be updated. There was a moldy smell throughout the building and in out room.
於 2021 年 6 月住了 4 晚

6/10 一般般

真實旅客

喜歡：整潔度和員工素質
於 2021 年 6 月住了 1 晚

6/10 一般般

earlene

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Short stays
We left a day early due to other obligations. But the bed was not as comfy as I hoped.
於 2021 年 6 月住了 3 晚

8/10 不錯哦

Dora

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
My Stay
It was humid which made it a little uncomfortable. We think the air conditioner was affecting the room. On the floor in the non carpet area it was wet.
於 2021 年 6 月住了 1 晚

10/10 有夠讚

真實旅客

情侶出遊
喜歡：整潔度和員工素質
The staff was very helpful friendly and professional... there was great detail given to cleanliness
於 2021 年 5 月住了 2 晚

10/10 有夠讚

Katrina

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Would stay again
Great service at check in gym was santatized and open. Room was comfortably cozy
於 2021 年 5 月住了 1 晚

10/10 有夠讚

Greg

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Good place to stay
Very good
於 2021 年 5 月住了 1 晚

4/10 不太好

真實旅客

家庭旅遊
喜歡：整潔度
不喜歡：設施服務和住宿環境和硬體
Quiet. Comfortable bed. Constant problems with tv. On site tech assistant seemed incompetent. Facility undergoing remodeling. No breakfast room. Cold breakfast, only limited options. Difficult access to facility.
於 2021 年 4 月住了 1 晚

4/10 不太好

真實旅客

家庭旅遊
不喜歡：設施服務和住宿環境和硬體
This property falls far below Hampton standards due to remodeling. Hot breakfast was advertised for this property and none available. Ice machine on floor was inoperable. Construction debris in many locations. Yet online information gave no hint. We were expecting Hampton standards and found Motel 6.
於 2021 年 4 月住了 2 晚

6/10 一般般

真實旅客

家庭旅遊
It was okay. Needs some air freshener. & deep cleaning
於 2021 年 4 月住了 1 晚

10/10 有夠讚

Margaaret

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2021 年 4 月住了 2 晚

2/10 很糟糕

真實旅客

喜歡：員工素質
不喜歡：整潔度、設施服務和住宿環境和硬體
Front desk person very friendly but room was filthy. Smelled bad when I walked in and then to add injury to insult there were roaches and bugs crawling all over my room. Never again will I stay here
於 2021 年 4 月住了 1 晚

6/10 一般般

真實旅客

情侶出遊
喜歡：整潔度和員工素質
They are remodeling. That needs to be taken into consideration.
於 2021 年 3 月住了 2 晚

10/10 有夠讚

真實旅客

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於 2021 年 3 月住了 1 晚

10/10 有夠讚

真實旅客

喜歡：整潔度和員工素質
於 2021 年 3 月住了 1 晚

6/10 一般般

Justin

商務旅客
喜歡：整潔度和員工素質
不喜歡：住宿環境和硬體
It’ll do in a pinch.
This isn’t a normal Hampton Inn. The room was much smaller than most. The hotel is in poor condition. There are signs in the lobby announcing a new Hampton Inn. I guess they’re going to rebuild. It had some of the Hampton amenities but not all. I probably wouldn’t stay there again unless it was cheap. The staff is super friendly.
於 2021 年 2 月住了 1 晚

8/10 不錯哦

Tom

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Happy
Satisfied
於 2020 年 12 月住了 1 晚

4/10 不太好

younes

商務旅客
喜歡：員工素質
不喜歡：整潔度、住宿環境和硬體和客房舒適度
於 2020 年 11 月住了 1 晚

8/10 不錯哦

Tom

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Happy camper
Nice, comfortable, quiet...
於 2020 年 11 月住了 1 晚

6/10 一般般

Melinda

不喜歡：客房舒適度
There were no toiletries in the bathroom. The bed was not the quality of comfort as many other Hampton Inn Hotels have that we have stayed in. No iron in the room.
於 2020 年 10 月住了 1 晚

6/10 一般般

Alexx347，Houston

家庭旅遊
喜歡：整潔度和員工素質
不喜歡：設施服務和住宿環境和硬體
Right now the Hotel is under remodeling so we didn’t get to enjoy a hot breakfast. That is my favorite thing about this hotel and it let me down. Also the pool is not at the hotel, it is in the hotel near the Hampton. I was really disappointed that they did not disclose they were going through some remodeling. I had a cousin that booked a reservation and when she got there, she didn’t have one. Not sure what happened but she did receive a confirmation number when she called.
於 2020 年 10 月住了 1 晚

6/10 一般般

Hellen

家庭旅遊
於 2020 年 9 月住了 3 晚

6/10 一般般

Bobbie

於 2020 年 7 月住了 2 晚

2/10 很糟糕

NW，Little Rock

商務旅客, 家庭旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Breakfast was not available, stating due to Covid, but it seemed that the hotel was also under remodel and the lobby was affected. Would have been nice to know that ahead of time.
於 2020 年 7 月住了 1 晚

4/10 不太好

Trina

家庭旅遊
不喜歡：整潔度、住宿環境和硬體和客房舒適度
The room was clean but there was a old pizza box in the frig the light in the bathroom didn’t work the main reason we stayed there was a pool for our grandson no pool as advertised and no continental breakfast the a/c didn’t work that well over all it was a miserable stay
於 2020 年 7 月住了 1 晚

2/10 很糟糕

真實旅客

情侶出遊, 家庭旅遊
不喜歡：整潔度、設施服務和住宿環境和硬體
Hotel room is under construction. Walls not painted. They did not offer breakfast as stated in your description.
於 2020 年 6 月住了 1 晚

2/10 很糟糕

Armando

不喜歡：員工素質、住宿環境和硬體和客房舒適度
No televising work, a/c not working
於 2020 年 6 月住了 1 晚

6/10 一般般

Kym

商務旅客
喜歡：客房舒適度
不喜歡：住宿環境和硬體
Disappointed
I was disappointed when I walked in the lobby to find it in complete disarray and undergoing complete remodel. No breakfast was available due to construction. Had I known this I would have stayed elsewhere. There was no blow dryer in the room. I was charged a premium price for this room.
於 2020 年 5 月住了 1 晚

2/10 很糟糕

Jose

家庭旅遊
喜歡：員工素質
不喜歡：整潔度、住宿環境和硬體和客房舒適度
Needs Help!!!
This is the first Hampton Inn I have ever had issues like this the rooms smelled awful old wet moldy smell, after the first night we left I had such a headache I could not stay another night.
於 2020 年 5 月住了 2 晚

8/10 不錯哦

Marco

於 2020 年 5 月住了 1 晚

10/10 有夠讚

真實旅客

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It's a great property and the staff was very friendly
於 2020 年 1 月住了 1 晚

10/10 有夠讚

Linda

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 12 月住了 1 晚

10/10 有夠讚

Dora

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 12 月住了 1 晚

8/10 不錯哦

Matthew

商務旅客
喜歡：員工素質和客房舒適度
It was fine and comfortable though under construction
於 2019 年 12 月住了 1 晚

10/10 有夠讚

Margaret

家庭旅遊
喜歡：整潔度、員工素質和客房舒適度
於 2019 年 11 月住了 1 晚

10/10 有夠讚

真實旅客

於 2019 年 11 月住了 2 晚

6/10 一般般

AmandaK，Rome, TX

商務旅客
喜歡：整潔度、員工素質和設施服務
They are still doing some renovations which will make it really nice. The fitness center was just put in a few days before, and they hanged the door on it during my stay. Good breakfast, friendly staff, quiet facility. The only issue was the moldy/mildewy smell in my room, which was really powerful when I walked in but I got used to it. I've experienced the same thing in Singapore and Honolulu hotels; something having to do with a hot humid location and an old HVAC. It was annoying but harmless.
於 2019 年 10 月住了 2 晚