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Reviews of Motel 6 Little Rock, AR - South

2 out of 5
Motel 6 Little Rock, AR - South
7501 I-30 , Little Rock, AR

Reviews

5.2
Rating 10 - Excellent. 56 out of 335 reviews" "
Rating 8 - Good. 49 out of 335 reviews" "
Rating 6 - Okay. 45 out of 335 reviews" "
Rating 4 - Poor. 44 out of 335 reviews" "
Rating 2 - Terrible. 141 out of 335 reviews" "

5.0/10

Cleanliness

6.0/10

Staff & service

4.4/10

Amenities

4.8/10

Property conditions & facilities

4.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rickey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in May 2024
Response from Sophia CSR on 2024/5/21
Hi Rickey,I appreciate your positive feedback and the excellent rating! It's great to know that you enjoyed your stay with us. We look forward to having you back soon for another enjoyable experience.

10/10 Excellent

Jaylan, Meridian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great place
Stayed 1 night in May 2024
Response from Sophia CSR on 2024/5/15
HI Jaylan,Your feedback warms our hearts. We are absolutely delighted to know that you found our place to be truly exceptional. It's our mission to provide outstanding experiences, and we're thrilled to have achieved that with you. We can't wait to welcome you back for more memorable moments.

8/10 Good

Tameka

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel,good value@
Stayed 1 night in Apr 2024
Response from Sophia CSR on 2024/4/29
Hi Tameka,Your satisfaction is our top priority, and we aim to offer great value for the services we provide. We truly appreciate your kind words and hope to welcome you back for another enjoyable stay in the future.

8/10 Good

Eilene

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good stay with the family
Stayed 1 night in Mar 2024
Response from Sophia CSR on 2024/4/18
Hi Eilene,We appreciate your review and are thrilled to know that you had a good experience with us. Your kind words mean a lot to our team and we hope to welcome you back soon.

6/10 Okay

Elizabeth

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The lobby gives you a gals sense of security with its cleanliness. The halls and stairwells are pretty dirty. The floor in our room appeared to be clean, but it was sticky no matter where you walked. Bed sheets and blankets had stains and cigarette burn holes. There were also places where an inexperienced handyman or maintenance person did tile work and dry wall patches around the sink and tub, pieces of trim missing around the tub. It was just not a great overall experience. I realize it was a cheap stay but it was dirty and not well kept, we ended up going to Walmart and getting a $20 bed in a bag to have clean bedding.
Stayed 2 nights in Apr 2024
Response from Sophia CSR on 2024/4/10
Hi Elizabeth,I want to extend my sincere apologies for the numerous issues you experienced during your stay. This is certainly not the level of service we strive for, and I'm truly sorry for the inconvenience and discomfort it caused you. Your detailed feedback is valuable, and I assure you we will address each of these concerns with the utmost urgency. Hope you will consider giving us another chance to exceed your expectations in the future.

4/10 Poor

Bruce, Fort Mill

Traveled with family
Reservation got whacked prepaid should have been smooth.
Stayed 1 night in Apr 2024
Response from Sophia CSR on 2024/4/8
Hi Bruce,We apologize for any inconvenience you experienced with your prepaid reservation. Please provide us with more details about the issue so we can investigate and ensure it doesn't happen again in the future.

2/10 Terrible

Hasan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Sophia CSR on 2024/3/18
Hi Hasan,We are truly sorry to hear that you were not satisfied with our service and that it did not meet your expectations. We would be grateful if you could provide us with more information about your experience so that we can identify the areas that need improvement and ensure a better experience for our future guests. We appreciate your feedback and look forward to hearing from you soon.

10/10 Excellent

Margaret

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checking in was easy. The staff member at the counter was polite and helpful. The building appears to be going through renovations. They are keeping the work areas tidy. The building in secured. The only way to the Access the rooms is to use a key card to get into the hallways.
Stayed 1 night in Mar 2024
Response from Sophia CSR on 2024/3/16
Hi Margaret,Appreciate you for the review! It's good to know that our team's hospitality and hard work never go unnoticed. Wish you a pleasant stay in the future as well.

6/10 Okay

LaToya

Business traveler
Liked: Cleanliness
Disliked: Staff & service
Office staff wasn't very friendly. Hallway and stairway had a smell
Stayed 3 nights in Mar 2024
Response from Sophia CSR on 2024/3/14
Hi LaToya,Thank you for your feedback. We apologize for any shortcomings in our service and cleanliness standards. Rest assured, we are addressing these issues promptly to ensure a pleasant experience for all our guests. We appreciate your understanding and hope to have the opportunity to welcome you back for an improved stay.

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing to add
Stayed 1 night in Feb 2024
Response from Sophia CSR on 2024/2/12
Hi Bryan,A hearty thanks for your rating and review. We would be incredibly grateful if you could take a couple of minutes to write your detailed review of our hotel. We use our guests' reviews to improve our services for our guests' future visits. Our team hopes to have the chance to serve you again on your next visit.

10/10 Excellent

Shennae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place I stayed yet in Arkansas
Stayed 4 nights in Feb 2024
Response from Sophia CSR on 2024/2/7
Hi Shennae,Wow! What an honor to be considered the best place you've stayed in Arkansas. We're delighted to have exceeded your expectations. See you on your next trip!

2/10 Terrible

Derrick

Disliked: Staff & service
Stayed 1 night in Jan 2024
Response from Sophia CSR on 2024/1/29
Hi Derrick,Please accept our sincerest apologies for any issue you faced. It is disheartening to discover that we were not able to surpass your expectations. We would like to know more about how we can make your future stay with us enjoyable. We hope for a chance to redeem ourselves with you and restore your faith in our facility and hospitality.

2/10 Terrible

danny

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Sophia CSR on 2024/1/23
Hi Danny,I sincerely apologize for any issues you experienced during your stay. We are disappointed that we were not able to meet your expectations. We would appreciate it if you could share with us how we can make your next visit more pleasant. We hope for the opportunity to make things right and regain your trust in our services and hospitality.

2/10 Terrible

Ke

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Sophia CSR on 2024/1/9
Hi Ke,We are sincerely disappointed to receive this rating and learn that our service did not meet your expectations. We would appreciate it if you could kindly provide us with more details about your experience. This will enable us to identify areas of improvement and ensure a better experience for our future guests. We look forward to hearing from you.

10/10 Excellent

Gene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Sophia CSR on 2023/12/26
Hi Gene,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

6/10 Okay

Crystal

Traveled with family
Disliked: Cleanliness, room comfort
No comfort
The room was ok the tub looked like it hasn't been clean in months but I think they just need a new one. The walls were thin. Could hear someone baby crying from across the hall and two rooms down
Stayed 1 night in Dec 2023
Response from Sophia CSR on 2023/12/22
Hi Crystal,Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our hotel and will surely forward your valuable feedback to our team for improvements. I hope that we will impress you with exemplary service during future visits.

4/10 Poor

Marneisha

Disliked: Cleanliness
The have roaches the tub wasnt cleaned and the room had a stinch to it
Stayed 1 night in Dec 2023
Response from Sophia CSR on 2023/12/22
Dear Guest,We are very sorry to hear about the inconvenience caused by these issues, and we did not meet your expectations. Please note that your concerns have been passed on to our housekeeping team for improvement and will hope you give us another chance to improve our services. Our team is looking forward to hosting you again soon!

10/10 Excellent

Kenva

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The washing facilities was a bonus.
Stayed 1 night in Dec 2023
Response from Sophia CSR on 2023/12/22
Hi Kenva,I'm thrilled to hear that you had a wonderful experience with us. Our team takes great pride in delivering exceptional service and exceeding our guests' expectations, so it's truly rewarding to know that we succeeded in doing so for you. Your feedback serves as a great motivation for us to continue delivering outstanding service to all our guests.

8/10 Good

Gabriel Imir

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Overall good, not the best, but a very well balanced for the price.
Response from Sophia CSR on 2024/2/5
Dear Guest,Thank you for your feedback. We're glad to hear that you found the overall experience good and well-balanced for the price. If there's anything specific you think we can improve upon to make your stay even better next time, please feel free to share your suggestions. We appreciate your input and look forward to hosting you again in the future.

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Sophia CSR on 2023/12/10
Hi Ashley,Your perfect 10-rating is greatly appreciated! We prioritize your satisfaction, and we're delighted to know you had an outstanding experience with us. Thank you for selecting our services, and we look forward to welcoming you back in the future!

8/10 Good

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was good
Stayed 1 night in Dec 2023
Response from Sophia CSR on 2023/12/6
Hi Robert,We're pleased to hear that! Thank you for choosing us. If there's anything specific you enjoyed or any suggestions you have, feel free to share. We look forward to your next visit.

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Service was good but our bathroom didn’t seem like it was cleaned and the beds are not comfy at all You can hear everything through the walls
Stayed 1 night in Nov 2023
Response from Sophia CSR on 2023/11/13
Dear Guest,We regret that you had an unpleasant experience at our property. Our Team never wants our guests to have a bad experience. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory. And we will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.

10/10 Excellent

erica

Stayed 1 night in Sep 2023
Response from Sophia CSR on 2023/9/28
Hi Erica,Receiving a 10-star rating from our guests is truly heartwarming and motivates us to continue providing excellent service. We're delighted that you had a pleasant stay with us, and we can't wait to welcome you back on your future travels.

8/10 Good

Tushar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and the entrance direction needs to be improved. Other than that it was good experience as a budget stay.
Stayed 1 night in Sep 2023
Response from Sophia CSR on 2023/9/25
Hi Tushar,We appreciate your input regarding the location and entrance direction. We're glad to hear that you had a good experience overall and found value in your budget stay. We'll take note of your suggestions for improvement.

8/10 Good

erica

Stayed 1 night in Sep 2023
Response from Sophia CSR on 2023/9/25
Hi Erica,Thank you for taking the time to rate your experience with us. We appreciate your feedback and are glad to know that you had a positive stay overall. If you have any specific suggestions or areas where you feel we can do better, please feel free to share them with us. We hope to have the pleasure of hosting you again in the future and earning an even higher rating from you.

6/10 Okay

Kei-Ard

Disliked: Cleanliness, staff & service
Stayed 1 night in Sep 2023
Response from Sophia CSR on 2023/9/22
Dear Guest,Appreciate you for choosing us for your recent stay. We hope you had a nice stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit!

10/10 Excellent

Tammie

Liked: Cleanliness, staff & service, property conditions & facilities
There have been many improvements made to this property it is cleaner it is safer it is quieter and the hotel staff is very friendly and very nice
Stayed 1 night in Aug 2023
Response from Sophia CSR on 2023/8/29
Hi Tammie, It's wonderful to hear that you've noticed our improvements to enhance your experience. We're delighted that you found our property cleaner, safer, and quieter, and we're thrilled that our friendly and accommodating staff left a positive impression on you. We look forward to continuing to provide you with an excellent stay during your next visit.

10/10 Excellent

Tammie

Liked: Cleanliness, staff & service, amenities
I don't have any problems with the property but there's not any place to eat really around here and there's one gas station that doesn't have a very wide variety of anything but I love the staff the front desk is completely awesome Miss Hannah is wonderful
Stayed 1 night in Aug 2023
Response from Sophia CSR on 2023/8/23
Dear Guest,Thank you for your positive comments about our staff, especially Miss Hannah at the front desk. We're glad you enjoyed your time with us. We understand that the dining options around the area might be limited, but we're grateful for your understanding. If you have any further feedback or suggestions, feel free to share. We look forward to having you back on your next visit!

2/10 Terrible

Josh

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The smell in the room was funky. The door lock was suspiciously loose. The towels had stains on them. The neighborhood was not great. Only stopped cause we had been driving all day and the kids needed a bed. I wouldve kept driving if i had seen the room first.
Stayed 1 night in Aug 2023
Response from Sophia CSR on 2023/8/10
Hi Josh,It is disheartening to hear about your experience. Our apologies for all the issues that you encountered. Rest assured, your concerns will be noted and inspected by our team for prompt action. We would value another chance to impress you and we wish you safe travels.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023
Response from Sophia CSR on 2023/8/7
Dear Guest,Our main goal is to provide outstanding service and make sure our guests have an unforgettable experience. Your rating shows us that we met most of your expectations, and we are grateful for your recognition. If there are any specific areas where you feel we could further improve, we would greatly appreciate your insights.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Sophia CSR on 2023/8/7
Dear Guest,We are glad you had a nice stay with us and we appreciate the 8-star rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Sophia CSR on 2023/8/7
Dear Guest,Thank you for taking the time to rate your experience with us. We appreciate your feedback and are glad to know that you had a positive stay overall. If you have any specific suggestions or areas where you feel we can do better, please feel free to share them with us. We hope to have the pleasure of hosting you again in the future and earning an even higher rating from you.

2/10 Terrible

Sunny L

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
After my 1st attempt to move from the 1st floor bc other guest were having what seemed like recess for adults...i was finally allowed to change..to a quieter, but on the 2nd floor. Smoking but looked like it had never been cared for...Roaches, Bathroom..disgusting. i had to sweep all the dead roaches and then noticed..there were several ALIVE in the area...and in my room.
Stayed 2 nights in Aug 2023
Response from Sophia CSR on 2023/8/5
Dear Guest,I am so sorry to hear about your most recent stay with us. Our primary goal is to provide all guests with an enjoyable experience. We take this quite seriously and will take appropriate steps. Thank you for taking the time to share this experience and for your valuable business.

10/10 Excellent

Kendra

Stayed 1 night in Aug 2023
Response from Sophia CSR on 2023/8/25
Hi Kendra,It is truly our goal to impress each guest with our service and hospitality. We want to thank you for the remarks pertaining to our hotel. Your voice is so important to us and we hope you'll return so that we may have the opportunity to provide you with a 5-star experience.

8/10 Good

alan

Traveled with pets
Liked: Cleanliness, staff & service, amenities
Nice for a cheap motel.
Stayed 1 night in Aug 2023
Response from Sophia CSR on 2023/8/5
Hi Alan,Thank you for your feedback! We're glad you had a pleasant experience during your stay with us. We appreciate your patronage and hope to have the pleasure of welcoming you back in the future.

10/10 Excellent

Gene

Stayed 1 night in Aug 2023
Response from Sophia CSR on 2023/8/5
Hi Gene,It is heart-warming to see such a wonderful 10-star rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

2/10 Terrible

Michelle

Stayed 1 night in Jul 2023
Response from Sophia CSR on 2023/8/21
Dear Guest,Please accept our sincerest apologies for any issue you faced. It is disheartening to discover that we were not able to surpass your expectations. We would like to know more about how we can make your future stay with us enjoyable. We hope for a chance to redeem ourselves with you and restore your faith in our facility and hospitality.

10/10 Excellent

Steve

Stayed 1 night in Jul 2023
Response from Sophia CSR on 2023/8/21
Hi Steve,Thank you for your perfect rating! We're thrilled to hear that you had a fantastic stay. We hope to welcome you back soon for another wonderful experience.

10/10 Excellent

Steve

Stayed 1 night in Jul 2023
Response from Sophia CSR on 2023/8/19
Hi Steve,We are thrilled to have met and surpassed your expectations during your stay. Your satisfaction is our utmost priority, and we will continue to work hard to maintain the high standards that have earned us your positive rating.

8/10 Good

Jessica

Traveled with family
Liked: Cleanliness, staff & service
Place was ok, nit mu h around
Stayed 1 night in Jul 2023
Response from Sophia CSR on 2023/7/28
Hi Jessica,A hearty thanks for your review. We would be incredibly grateful if you could take a couple of minutes to write your detailed review of our hotel. We use our guests' reviews to improve our services for our guests' future visits. Our team hopes to have the chance to serve you again on your next visit.

10/10 Excellent

Steve

Stayed 1 night in Jul 2023
Response from Sophia CSR on 2023/8/16
Hi Steve,It is truly our goal to impress each guest with our service and hospitality. We want to thank you for the remarks pertaining to our hotel. Your voice is so important to us and we hope you'll return so that we may have the opportunity to provide you with a 5-star experience.

2/10 Terrible

Monique

Stayed 1 night in Jul 2023
Response from Sophia CSR on 2023/7/29
Dear Guest,We are sad to see this 1-star rating. We never want our guests to have such a kind of experience. I request you to kindly share your issues in detail and give us another chance to improve our services.

10/10 Excellent

Cecil

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
They were so nice and friendly and it was very clean
Stayed 1 night in Jun 2023
Response from Sophia CSR on 2023/6/29
Dear Guest,We're delighted to hear that you found our staff to be nice and friendly. Providing exceptional customer service is one of our top priorities, and we're glad to know that we were able to create a welcoming environment for you. We hope to have the pleasure of welcoming you back in the future for another enjoyable experience.

10/10 Excellent

Cecil

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
They were super nice and friendly
Stayed 1 night in Jun 2023
Response from Sophia CSR on 2023/6/29
Hi Cecil,That's great to hear! Friendly and welcoming staff can make you feel more comfortable, provide helpful information, and ensure that your needs are met during your stay. We appreciate your kind words and hope to have the opportunity to welcome you back in the future.

2/10 Terrible

Ashley

Stayed 1 night in Jun 2023
Response from Sophia CSR on 2023/6/29
Hi Ashley,We regret that your recent visit did not meet your expectations. We would greatly appreciate it if you could provide us with more details about the issues you encountered. Your feedback will enable us to address the specific areas that need improvement and take appropriate measures to prevent similar situations from occurring in the future. We hope to serve you better next time.

10/10 Excellent

Barbara

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was quiet. The staff was friendly. Room was comfortable.
Stayed 1 night in May 2023
Response from Brand Experience Team on 2023/6/5
Hi Barbara,We appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful. We hope to see you soon.Lilith#Team6

8/10 Good

Sheila

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was nice place.
Stayed 1 night in Apr 2023
Response from Nancy Y. on 2023/5/22
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 Good

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

6/10 Okay

Matthew

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2023