Upon arrival I was upset as I booked the evening prior to my arrival so that I could check in early and rest prior to a scheduled evening event, but when at desk at 8am was told no room was ready for me and my family(including my dog.) those of you who travel with pets can understand how horribly inconvenient this would be. So ended up sitting by the pool at another hotel until they let us check in, which was after 3pm. Did I mention I called the hotel three times to include day prior, night prior and morning of to ensure they knew I was running a lil behind schedule but planned on checking into my reserved, prepaid room early AM. also emailed them day prior! Was ensured that as long as I arrived prior to 10am, I would have a room. Tis what it tis I suppose.
I will say once checked in, no problems. Front desk did ask if all was okay during the stay.